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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 video conference phone


IP Phone Buyer’s Guide
Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with

video conference phone  you've purchased a high-end video conferencing IP device or a bargain-basement, no-frills unit, all IP phones offer advantages above and beyond their traditional counterparts. An IP phone's primary perks include: Easy Configuration and Administration : Forget about time consuming reconfigurations and rewiring activities. Rather, an IP phone can be moved from one site to the next simply by plugging it into the nearest Ethernet port. Enhanced Productivity : Businesses can easily integrate IP phones with

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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SimplyDigi LMS, Webinar, E-store, Web-site hosting


The SimplyDigi LMS enables organizations to deliver customized courses, videos, live seminars, and tests via the Internet. The LMS is a scalable system that provides a total and complete foundation for all aspects of e-learning. With SimplyDigi's LMS, organizations can assess, plan, deliver, manage, and improve both self-paced and instructor-led training processes. The SimplyDigi LMS is SCORM-compliant and offers the flexibility to export and communicate with many major enterprise resource planning (ERP) and customer relationship management (CRM) solutions. DigiCast is an add on Webinar component that allows for real-time Web conferencing. It enables live and "on-demand" communication, collaboration, and learning over the Internet from a browser. DigiCast eliminates the time and expense of travel, bringing geographically dispersed students, employees, customers, suppliers, partners, and associates together anytime and from anywhere. A DigiCast solution provides all the tools necessary to conduct a highly interactive Web-based meeting. DigiCast lets organizations use the Internet to extend the reach and impact of their ideas to virtually anyone, anywhere in the world. All that's required to conduct or join a meeting is a computer, an Internet connection, and a phone line for the audio conference. DigiCast provides a complete set of powerful training tools and capabilities: - Deliver live instruction from a variety of sources directly to your learners’ desktops. - Give presentations that include audio, video, and even multimedia. - Record, edit, play back, and archive entire sessions for future use. - Post searchable questions, begin threaded discussions, post FAQs, and more using the message boards and forums. - Set up a live help desk or student chat rooms. - Private-brand your own rooms and assign managers to them.  

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Enterprise Phone Systems Buyer’s Guide


Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

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IP Phone Features That Will Make Your Life Better


Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this hesitation—IP phones are often the highest cost component in migrating from a traditional system to VoIP. Learn how to identify the key features of IP phones and to ensure your employees can make proper use of them, so your employees’ working lives can be improved.

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Enterprise Phone Systems Comparison Guide


Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what’s available, what they’ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that.

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Business Phone Systems Buyer’s Guide


If you need a new phone system, this buyer’s guide will bring you closer to taking the first steps of testing a system and making the move. Go for it. All you have to lose is lousy call quality and expensive maintenance payments for your wheezing old phone system. All you have to gain is higher quality, lower prices, more features, easier growth options, better system management, and improved customer service.

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IFS World Conference 2013 – Investing to Win


Celebrating its 30th birthday in 2013, enterprise software giant IFS offers solutions for companies with asset management, manufacturing, field service management, supply chain management, or project management as a focus. TEC's P.J. Jakovljevic attended the company's recently held IFS World Conference 2013 annual user event, and here reports on IFS' worldwide growth and global partner ecosystem, IFS Labs' innovations, and how the company is handling current changes in the market, specifically with the company's flagship IFS Applications 8.

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PBX Phone System Buying Guide


PBX phone systems (private branch exchange) have many advantages for businesses of any size. In a hosted setup, the customer just signs up for a service, rather than buying and maintaining expensive hardware. In addition to basic phone features, PBX phone systems offer other features such as customized abbreviated dialing, direct inward system access, follow-me calling, and shared message boxes. This guide gives a brief overview to the points to consider when purchasing a PBX phone system.

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Analyst / SCT Share Vision at SCT User Conference


The SCT User Conference featured industry analysts from Gartner Group, AMR Research and Meta Group each sharing its vision for the future of enterprise systems with the audience. Customers, in special interest groups and in presentations discussed their success with SCT’s products. SCT showed both their existing product set plus their vision for the future with a series of product announcements and prototypes of future products.

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2011 HR Technology Conference & Expo (Day 1): What Happens in Vegas Shouldn’t Have to Stay in Vegas


Hundreds of industry experts have descended on Las Vegas for the 2011 HR Technology Conference @ Expo (and for other things, such as networking and maybe just a wee bit of gambling), which has been billed as “the world’s best conference on HR Technology.” It’s my second time attending this conference, which is the largest North American gathering of HR professionals, experts, and technology

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Industry Experts' Guide to Buying a Business Phone System


Is your company paying too much for its phone service? If you're using one of the big service providers and still making calls over a traditional land line system, you probably are. Did you know you could slash up to 50 percent off your company's phone bill by switching to voice over IP (VoIP)? Download this white paper to learn what VoIP is, and how it can save money for your business.

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