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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 vindicia php client error forbidden


IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

vindicia php client error forbidden  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Comprehensive Operation Support Systems and Customer Care Solution


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Timesheet Software For Client Billing: A Buyer’s Guide


Traditional methods for capturing billable time on projects can cost your company money. Relying on paper forms, e-mail, and spreadsheets prolongs the data gathering process, introduces errors, and can lead to missed hours and employee expenses. A new breed of project time-tracking software can help. This buyer’s guide shows you what to look for as you evaluate project time-tracking software to improve your client billing.

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Call Center Protocols: Getting Problems Solved!


Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

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Deltek Announces RiskBook, A Collaborative Cloud-based Risk Management Solution


Deltek announces RiskBook, a new collaborative risk management solution that promises to eliminate the time-consuming and error-prone processes that plague project teams.

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How Business Intelligence Happens


Traditionally, business intelligence (BI) isn’t something you just install onto a server or client computer—which may be why some midsize companies have avoided it. Learn the basic processes by which BI is introduced into an environment, find out why it’s traditionally a time‐consuming and expensive proposition for most companies, and discover some of the ways in which you can implement BI more easily and for less money.

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Yellowfin


Yellowfin has been delivering business intelligence (BI) solutions focusing on data management and collaboration since 2003. Yellowfin's global client base spans a range of sectors, including business services and consulting, legal, manufacturing, information technology, telecommunications, logistics, education, government, finance, and insurance. Yellowfin has offices in Melbourne (Australia); Austin, Texas (US); Tokyo (Japan); Pasig City (Philippines); and Porto Alegre (Brazil).

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