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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 visio examples


Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

visio examples  their processes in Microsoft Visio , only to then not know what to do with these models that languish and quickly get outdated in their repositories. Finally, with a proliferation of new products and features, service companies are increasingly realizing that knowledge is difficult to access at the “point of truth” when it is bound in “War and Peace”-like manuals. In addition such volumes of information require several months to train personnel. Service knowledge is ever-changing as the pace of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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CRM and BPM: “We Goes Together Like Peas and Carrots”


In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

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Microsoft Dynamics and the 2007 Microsoft Office System: Integration Highlights


Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop productivity tools. Thus, business solutions need familiar, easy-to-learn user interfaces. They need to be “process-centric” and role-based. And they need to provide a bridge between the worlds of structured business applications and unstructured desktop productivity software.

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AuraPortal: A BPM Vendor Worth Checking Out


AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT programming. In this article, Principal Analyst P.J. Jakovljevic gives inside view of the vendor’s development strategies and the broad scope of BPM suite’s modules, and discusses how the system’s differentiating features addresses the diverse needs of its customers.

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Oracle EAM’s Best Friend: Automated Work Order and Attachment Printing


Regardless of size or purpose, business processes within a company rely heavily on the dependability of assets for successful operations. Enterprise asset management (EAM) solutions can help companies monitor their assets, including a feature that allows documents to be attached to a work order. But printing the work order and its attachments is not always so simple. Learn how automated work order software can help.

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Open Source versus Closed Source (Proprietary) Software


Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open source and closed source software solutions so you know what’s right for your needs.

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SAP In-memory Computing Technology Changing the Way Business Intelligence Is Managed


With the revolution of in-memory computing already under way, the question isn’t if this revolution will impact businesses, but when and how. This paper details how in-memory computing can change the way you manage business intelligence (BI). For business and information technology (IT) executives, the paper furnishes substantial information and business examples about what changes they can look forward to and how those changes can catalyze their strategic initiatives.

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Software for Real People Part Two: Competition and User Recommendations


The root of creativity rests in the people, the management, and the culture of the organization. A better tool will not help an organization that is resistant to change and stifles creativity. It is important to remember that while management can solve a technical problem, technology will never solve a management problem.

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Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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Integrate Business Planning for Dynamics NAV


Developed based on the role-tailored integrated business planning model (RTIBPM), the Microsoft Dynamics NAV integrated business planning system automates much of the planning process. This white paper explores the history of integrated business planning (IBP), and discusses software solutions like Microsoft Dynamics NAV that can help your company improve performance planning.

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Professional Advantage


Professional Advantage works with companies who seek to improve the performance of their business through the application of technology. Our 250-strong team in 6 offices across Australia and internationally has successfully worked with over 1000 organisations including well known companies such as AFL, Starbucks Coffee Australia, GHD, Hays Personnel, Muffin Break, Austar and many others. Our customers report strong benefits from projects executed by Professional Advantage. Examples include Austar saving close to $1.7mln per annum by implementing a new inventory system and NQR achieving an annual cost reduction of $250,000 through the implementation of an integrated retail and financial management system.In almost two decades since its founding, Professional Advantage has won numerous vendor and business awards, including being named the top Asia Pacific partner by its vendors and voted 'best value' and 'highest customer satisfaction' by the Australian Financial Review - Boss Consulting survey.

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