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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 visio queue shape


User-Focused Design Principles Shape the Customer Experience
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing

visio queue shape  User-Focused,Customer Experience,key business processes,customer support,it customer support,customer retention,user-focused principles,user experience consultancy,user interface,user-friendly UI,user-focused ethic,user-centered ethic,user interface prototyping

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Candle Releases New Command Center App for IBM MQSI 2


IBM has announced a four-year, $200 million investment to attempt to make it more cost effective and easier for companies to manage data on IBM S/390 enterprise servers. The proposed solution is a new Candle Corporation product with a GUI front-end that can track message flow, queue times, and other metrics. Is this yet another example of IBM leveraging technology through partnerships instead of always trying to roll their own, as Oracle has done?

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Mid-market ERP Vendors Leveraging (and Occasionally Outdoing) Microsoft’s “Plumbing” - Part 2


Part 1 of this blog series analyzed Epicor and SYSPRO, the two renowned enterprise resource planning (ERP) mid-market incumbents that heavily harness Microsoft’s platform tools. To that end, the business productivity tools that were illustrated in my recent blog post on what 2010 might have meant to Microsoft’s business solutions (which reflected on the highly publicized mid

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Ariba Successes Highlight Standards Wars


California based Ariba saw its stock rise 20% (by 17.88 points to 107.88) on August 11, with continued rises into the low 120's for the rest of the week.

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SYSPRO U.S. Reinforces Its ‘SMARTER’ Einstein Value Proposition—Analyst Roadshow December 2013


As was demonstrated at SYSPRO’s annual roadshow, organized and hosted by JRocket Marketing and its highly spirited founder and president Judith Rothrock, SYSPRO’s programs and initiatives are intended to offer extra value to customers on top of what the vendor’s software offers out of the box.

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Chemical Products


Globalization, regulation, the shape of the macroeconomic landscape, and the high cost of labor and raw materials are just a few of the major challenges that companies from the chemical products industry have to face. Chemical product manufacturing is also an energy-intensive process, making it difficult for companies in this industry to "go green" and remain compliant with environmental regulations. To stay competitive, companies in the chemical products industry must find innovative ways to reduce their dependence on energy resources, and conduct ongoing research and development (R&D) to improve existing products and bring new products to market ahead of the competition.

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StarGarden SGHR


StarGarden's human capital management (HCM) solution is the enterprise-wide answer for trouble-free administration of human resources (HR) business processes and data. StarGarden gives companies the freedom to quickly and easily respond to organizational and legislative changes, while providing administrators and managers with comprehensive reporting capabilities. StarGarden offers a fully integrated HR, payroll, scheduling, and time and attendance solution designed to meet the needs of structured, position-based organizations with complex pay and benefits issues such as those found in government, health, and education. StarGarden partners with enterprise resource planning (ERP) and financial system suppliers and integrators to provide a more complex and functional HCM solution. While StarGarden can help organizations with more efficient HR compliance and more accurate payrolls, its biggest contribution will take the shape of better planning and more streamlined processes. StarGarden's modules include employee management; position management and control; compensation; benefits; accruals and balances; payroll; scheduling; recruitment; training; health and safety; labor relations; and employment equity. StarGarden also provides employee and manager self-service portals and workflow add-ons to streamline operations. This powerful system can be installed easily with little or no customization.

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Enhancing Constituent Perceptions with CRM for Public Sector


The world is changing for public-sector organizations. To succeed, governments must go beyond basic cost savings and service effectiveness to shape constituent perceptions about the programs that serve them. Discover how using software solutions to enhance customer relationship management (CRM) processes enables governments to deliver levels of performance constituents are accustomed to receiving from the private sector.

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Profit Optimization - Can We Possibly Argue With The Objective?


The "why" of Profit Optimization is easy? The objective is to increase profits and we can all agree on that objective. The "how" of Profit Optimization is not so easy. The seemingly simple solutions are dependent upon each other and many more variables. Profit Optimization is not a simple objective; it is a very complex objective.

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PeopleSoft on Client/Server and Database Issues


To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in the areas of client/server architecture and database management as they relate to the PeopleSoft Enterprise Resource Planning suite of products.

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Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II)


Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability. To the end of providing entire food supply chain traceability and information visibility, mid-March, during its CUE 2008 annual user conference, Lawson Software announced the availability of Lawson M3 Trace Engine 3.0, the first version offered within the US market. The application is

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