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Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
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Customer service is more than a department; it's an essential strategy for growing a business. No one knows that better than TruServ Corporation, an organization formed in 1997 by the merger of Cotter & Company and ServiStar Coast to Coast. Today, the $2.2 billion Chicago-based cooperative supports over 6,400 independent retailers worldwide working under identities like True Value, Taylor Rental Center and Home & Garden Showplace.
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B&K Corporation engineers and manufactures test and assembly systems for automotive and other components. But B&K didn’t have the infrastructure and systems support for effective engineering controls and documentation—manual and paper-based processes meant data was often three weeks old. Find out how B&K decreased costs and improved customer service with a new automated enterprise resource planning (ERP) system.
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In late 2004, the senior management team of the Huntsman Corporation, a global manufacturer of chemical products, identified an opportunity to both prepare the company for compliance with Sarbanes-Oxley and achieve cost reductions. Learn how the company selected a new financials solution that helped it reduce audit fees, avoid headcount additions, improve productivity, and create an enterprise-wide analytics platform.
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Qualitel couldn’t keep up with the growing demand for its electronics. With revenues increasing 30 to 40 percent per year, its order entry and accounting systems were rapidly becoming obsolete. Qualitel needed a solution—and fast. Just one year later, after selecting and implementing an enterprise resource planning (ERP) system, Qualitel’s revenue exploded 471 percent to $12.89 million (USD).
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Asprova
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: Headquartered in Tokyo (Japan), Asprova Corporation was founded in 1994 by Mr. Kuniyoshi Takahashi. Since its inception, Asprova has been developing and selling advanced planning and scheduling (APS) software for lean manufacturing initiatives worldwide. Asprova continues to invest in research and development (R&D).
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Ivara Corporation
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Brady Corporation is a world leader in identification solutions that help companies improve safety and security. Founded in 1914, its divisions operate some twenty enterprise resource planning systems. However, even with Brady’s move to centralize about half its financial information on SAP R/3, serious data inconsistency issues were hampering reporting reliability. To resolve these issues, Brady turned to OutlookSoft Everest.
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Although a relative newcomer, the Process Manufacturing Solutions division of SCT has been able to remain focused on the process manufacturing industry. With the exit or weakening position of most other process-focused vendors, SCT should thrive. However, its low profile marketing strategy, undeveloped channel and a limited number of implementation partners are some of the challenges it has yet to surmount.
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Serenic Corporation
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: Serenic develops, markets, and supports mission-critical financial management and business operations software for nonprofit organizations, international nongovernmental organizations (NGOs), and the public sector. In addition, Serenic is the exclusive developer of the human resources and payroll products for Microsoft Dynamics NAV.
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