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Voice over IP Reliability
We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet

voice recog  to IP Telephony : Voice Over IP (Wikipedia) Voice over IP Manageability   Voice Over IP is also known as : Voice Over IP , Voice Over Internet Protocol , Understand Voice Over IP , VOIP Solutions , IP Faxing Solutions , VOIP Phone System , Voice Over IP Services , Voice Over IP Calculator , Voice Over IP Infrastructure Solutions , Voice Over IP Providers , Voice Over IP Software , Voice Over IP Fundamentals , Voice Over IP Phone , Voice Over IP Infrastructure , Resources for Voice Over IP , Voice Over Read More

Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » voice recog


Clear Voice over Wi-Fi
For consumers, fixed/mobile convergence (FMC) means a world where integrated voice and data services are available anywhere through a single mobile handset. For

voice recog  Voice over Wi-Fi For consumers, fixed/mobile convergence (FMC) means a world where integrated voice and data services are available anywhere through a single mobile handset. For carriers, FMC represents a lucrative opportunity to leverage inexpensive technology. This technology, however, has its technical challenges, making performance hard to predict. To be successful, carriers need to understand the factors that influence this behavior. Read More
Voice-Over-Broadband Standards on the Horizon
Voice-Over Broadband standards are on the horizon. Today General Bandwidth, Inc. and Efficient Networks announced a business alliance to test interoperability

voice recog  General Bandwidth's G6 broadband voice gateway. Market Impact The core of the business alliance formed between General Bandwidth, Inc. and Efficient Networks is their agreement to develop and endorse standardization of Voice-Over-Broadband. This standardization will bring together all forms of broadband communications onto a common voice platform. The development of standards and interoperability testing between these companies will reduce the risk of having a proprietary based product offering for Read More
Can You Hear Me Now: The True Role of Voice-directed Picking in Warehouse Management
Although voice-directed picking may take distributors to higher logistics levels someday, operations managers should try listening to their warehouse personnel

voice recog  train warehouse personnel on voice technology is much less than training them to work in a paper or scanning environment. This is true, but these industry experts are really speaking in terms of training the system, not the individual. Of course, individual pickers still need to be taught the warehouse layout, just as they need in a paper or scanning environment. And you still have to teach the picker about the product, just as you would in a paper or scanning environment, unless you are using universal Read More
Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

voice recog  the Customer Analytics Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer Read More
Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution
Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative

voice recog  Christopher Schmandt founded Active Voice in 1983 with a common goal in mind — to develop software that enables centralized electronic communication. Throughout the past seventeen years, Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative messaging servers such as Microsoft Exchange and Lotus Notes. Active Voice has recently gained much attention in the messaging arena with Best of Show awards from Microsoft and Lotus conferences, Read More
Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer
To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values

voice recog  and Acting on the Voice of the Customer There's a new three-letter acronym making the rounds out there—and it's already getting on my nerves. The acronym? CEM. The term? Customer experience management . To be sure, the underlying idea is attractive. There is certainly value in a positive customer experience, and it's worth exploring the many ways in which one might design, optimize, and support this practice. Who's against giving customers a memorable and meaningful experience? Sounds a lot like Read More
Five Tips for Saving Money on Your Business Phone System
With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice

voice recog  phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower communications overhead. Read here to know the five ways businesses are taking advantage of new VoIP technology to save money. Read More
How to Set Up a DID Management System
The Internet industry is intensifying day by day as it becomes the basis of communication for businesses. With the introduction of voice over Internet protocol

voice recog  With the introduction of voice over Internet protocol (VoIP), communication costs have been greatly reduced, and the Internet industry is thus introducing variant services to consumers that were unthought of before. One of these emerging ideas is direct inward dialing (DID). Read More
Active Voice Releases Unity 2.4
Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only support for Cisco’s Call Manager 3.01, unlimited usage

voice recog  Voice Releases Unity 2.4 Active Voice Releases Unity 2.4 P. Hayes - August 23, 2000 Event Summary Active Voice Corporation, a global leader of unified messaging and computer telephony software solutions, announced that Unity Enterprise 2.4, the latest version of its award-winning true unified messaging solution for enterprise-level organizations, has been released to general availability for all customers. Market Impact Release 2.4 of Active Voice's Unity Unified Messaging solution has hit the Read More
Hosted PBX Buyer's Guide for Small and Medium Businesses
A hosted Internet protocol private branch exchange (IP PBX) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet

voice recog  medium businesses use their voice communications. They are the modern heirs to the historic Centrex (Centralized Exchange) systems that were the ultimate in business communications for the past thirty years. But hosted IP PBX systems are cheaper and far more capable than their predecessors. Modern hosted IP PBX systems literally deliver multinational enterprise capabilities to even the smallest of businesses, often at a cost lower than the far more basic systems they are replacing. This Buyer’s Guide Read More
Your Guide to Troubleshooting Voice over Internet Protocol
The sensitivity of voice over Internet protocol (VoIP) to delay and packet loss, compared with other network applications such as e-mail services, presents a

voice recog  Guide to Troubleshooting Voice over Internet Protocol The sensitivity of voice over Internet protocol (VoIP) to delay and packet loss, compared with other network applications such as e-mail services, presents a big challenge. But if you have a basic understanding of VoIP traffic and of the quality metrics that VoIP monitoring tools can provide, you increase your ability to run your network smoothly. Learn about the statistics and metrics you need to maximize your VoIP use. Read More
Hosted VoIP vs VoIP PBX: Which Is Better for Your Business?
Your company has decided to upgrade its phone systems to voice over internet protocol (VoIP), but do you know which VoIP system will serve your company best

voice recog  its phone systems to voice over internet protocol (VoIP), but do you know which VoIP system will serve your company best? Identifying the right VoIP technology will ensure that all your growing needs are meet at the optimal price. This guide illustrates the differences between two VoIP technologies and can help you identify the best phone system technology for your business needs. Read More
Active Voice Adds Unified Messaging to Cisco’s CallManager
The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency on external hardware to achieve

voice recog  Voice Adds Unified Messaging to Cisco’s CallManager Active Voice Adds Unified Messaging to Cisco's CallManager P. Hayes - July 17, 2000 Event Summary (Seattle, Washington, USA-July 26, 2000) - Active Voice Corporation, a global provider of unified messaging and computer telephony software solutions, announced that Unity Enterprise-its Windows NT-based true unified messaging server-will support integration with the latest version of Internet Protocol (IP) telephony call processing software from Read More
Hosted VoIP Buyers Guide
If you’re looking for ways to trim costs at your business, you might want to consider opting for a hosted voice over Internet protocol (VoIP), or virtual

voice recog  opting for a hosted voice over Internet protocol (VoIP), or virtual private branch exchange (PBX) phone system. In a hosted setup, the system is provided and managed by an outside service. Learn how hosted services can give your small business the veneer of a big company with a sophisticated and comprehensive telephony system. Read More

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