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7 Things Every Executive Should Know About Telecom Expenses
Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up

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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » voice recognition software download


Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

voice recognition software download  is not straightforward, but voice of the customer (VOC) is a technique that can be deployed to great effect. VOC is basically a survey, but with advances in technology, can be deployed on a corporate intranet, kiosk style. Apart from measuring user perception, VOC becomes a huge marketing exercise: when users express their opinion, they feel part of the process - that is, providing someone actually listens.. Innovation and Learning Of all the perspectives on the scorecard, probably the most troublesome Read More...
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

voice recognition software download  is found as people voice their opinions with their keyboards, so to speak, and their wallets. The hit list (or most popular functionalities) for version 2.3, released at the end of 2007, was returns and service management detailed revision tracking in BOMs and routings/operations integrated XML import tool with predefined maps for Yahoo Stores integration further expansion of the API, including simplified views of item and CRM information overhaul of units of measure (UOM) ability to reserve (allocate) Read More...
Turn the Internet into a Strategic Sales and Interaction Channel
With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed

voice recognition software download  - such as interactive voice response (IVR) - is the only means of getting support. This is the no-touch mode of support. Customers who purchase mid-value products can access only self-service and limited assisted channels (Web chat). These customers have the option to initiate a chat with a live agent from the self-service Web site. This is the low-touch mode of support. This approach optimizes the usage of contact center resources and results in increased revenue generation, increased customer Read More...
Small Business Software (SBS) Software Evaluation Report
The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn

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Moxie Software
Moxie Software is a customer-centric enterprise social software company that enables companies to connect employees, customers, and partners to engage in

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Application Software Services: Outsourcing, Applications Software Competitor Analysis Report
The outsourcing application software knowledge base criteria are appropriate for selecting outsource providers in the area of business software development. It

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Global Software
Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes

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Frontier Software Ltd
Frontier Software is a human resource (HR) and payroll software vendor. It provides solutions to tier one, two, and three companies with a variation of active

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American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also

voice recognition software download  Software - A Tacit Avant-Garde? American Software - A Tacit Avant-Garde? P.J. Jakovljevic - July 24, 2000 Event Summary According to its press release on June 19, American Software announced that e-intelliprise, its fully web-based ERP solution with complete front-to-back office integration, now includes a customizable Business Intelligence Portal that provides secured role-based views of key performance indicators (KPIs). The Portal is a knowledge management system throughout the supply chain, Read More...
Maximizer Software
Maximizer Software delivers easy-to-use and affordable customer relationship management (CRM) solutions to meet the needs of small to medium businesses (SMBs

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Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail
Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders

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WorkForce Software, Inc.
Located in Livonia, Michigan (US), WorkForce provides enterprise class, web-based time and attendance, and labor management software for large employers. It is

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Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

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