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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 voice recording software review


Saba Software: All about People (Cloud) - Part 2
Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software

voice recording software review  messaging (IM), video-enabled channels, voice over IP (VoIP)-enabled online meetings, and Web conferences. These collaboration solutions include Saba Centra Online Collaboration and Saba Social (formerly Saba Live ), a new Saba product that was made generally available (GA) in mid 2010. Saba Centra Online Collaboration Suite Saba Centra Online Collaboration enables organizations to capture and share knowledge, as well as exchange information with customers, partners, prospects, and employees around the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Enterprise Phone Systems Buyer’s Guide


Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

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Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

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Help Is on the Line for Call Center Challenges


Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover. Multi-channel communication is no longer optional for call centers, as customers are used to having many options for interacting, ranging from phone and text to e-mail and social media. However, maintaining the quality of interactions across channels

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Microsoft Dynamics and the 2007 Microsoft Office System: Integration Highlights


Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop productivity tools. Thus, business solutions need familiar, easy-to-learn user interfaces. They need to be “process-centric” and role-based. And they need to provide a bridge between the worlds of structured business applications and unstructured desktop productivity software.

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BQE Software


BQE Software, Inc.

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Expandable Software


Founded in 1983, Expandable Software, Inc. develops, markets, and supports an integrated manufacturing enterprise resource planning (ERP). The company's implementation process is performed exclusively with direct employees of the company. Expandable's customers-which range from start-ups to growing manufacturers with annual revenues approaching the billion-dollar mark-manufacture a variety of products including medical devices, electronics, and consumer goods. Expandable is headquartered in Santa Clara, California (US), with offices in California (US), Medway, Massachusetts (US), and New Albany, Ohio (US).

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Outsourcing, Applications Software Software Evaluation Report


The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software development. It includes all activities performed by outsource providers including software development; software maintenance; software reengineering or rearchitecting; porting software to a new platform; and more.

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Managing Risk in Enterprise Software Selection


Selecting and implementing new enterprise software changes your company, and the business processes that drive it. How you handle these changes can make the difference between implementation failure and success. Download this report to learn the steps to take--and the mistakes to avoid--to ensure a successful project outcome. You'll also learn why it's essential to deal with risk before the implementation phase--when it may be too late.

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Lilly Software Visualizes Its eBusiness Offering, NOW


With its prudent 'wait-and-see' approach, Lilly Software has been rounding up its VISUAL product suite and remains in the high pole position for the SME market race.

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Sonata Software


Sonata Software is a technology services company, with an on-site/offshore service delivery model. Sonata's philosophy is to invest organizational resources into new relationships through its pilot program and to grow the pilot relationship into a full-fledged virtual development center for the client.

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