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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 voice remote


Voice over IP Reliability
We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet

voice remote  that of the legacy voice vendors, who increase reliability by adding a standby PBX at the remote site. For the legacy data vendors, the enhanced availability takes the shape of a card that is installed in the remote site’s data switch. This survival-mode feature may not be included in the quoted price of the VoIP solution, and it delivers a reduced level of voice service: Users limp along with dial tone and a few basic features. When VoIP is based on a data-switch architecture, availability is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » voice remote

Hosted PBX Buyer's Guide for Small and Medium Businesses


A hosted Internet protocol private branch exchange (IP PBX) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet protocol (VoIP) and get a new range of features and capabilities. While there are several IP PBX options, hosted applications are usually quicker and cheaper to install. Discover the critical features and services your SMB needs in a new hosted phone system.

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Extending VoIP to Remote Locations: Challenges and Solutions


In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to conventional analog voice and the public switched telephone network (PSTN). As real-world VoIP rollouts continue, however, new sets of challenges are emerging; in particular, businesses are encountering unanticipated problems as they deploy VoIP to remote locations.

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The Future of Secure Remote Password (SRP)


The Secure Remote Password (SRP) holds great promise as a way to strongly authenticate a user without the usual risks of dictionary attack(s) faced by other password-based authentication schemes. Yet the industry de-facto standard remains the password-based authentication scheme. This article explores the possibilities for SRP in today’s multi-channel world, specifically how it improves upon the inherent insecurity of password authentication and the obstacles to overcome to succeed.

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NetBIOS Firewall


How many times do you hear network administrators scream at the top of their voice, "I have spent millions of dollars buying expensive and the best antivirus software solutions and yet every two months, when a new virus strikes, I have my entire network go down!" This is a common complaint you will get to hear from one and all network administrators, primarily because most security vendors today concentrate more on a "reactive" approach to stop virus attacks, than a “preventive” approach!

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Off-shoring: Are You Getting Your Money's Worth?


Are companies that offshore software development, call center operations, and remote implementations really saving money? Are customers and users realizing benefits? Indeed, there are areas where savings can be misstated. But companies can do something to protect themselves against disappointments.

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DNS and DHCP Services for Voice over IP


Voice over Internet protocol (VoIP) technology has become a money-saving telecom option that brings the power of a computer to a user’s phone. VoIP devices, however, require more complicated configurations than the average network client. Indeed, without reliable and properly configured domain name system (DNS) and Dynamic Host Configuration Protocol (DHCP) services running on a network, VoIP services are impossible.

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Online Travel Company Empowers Remote Workers with Messaging Solution


As Expedia’s early rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more effectively across long distances. Microsoft® Exchange Server 2007 was deployed and integrated with Microsoft Windows® SharePoint® Services. Discover how Expedia benefits by enabling remote users to access network documents, and more.

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Health eConnex: Processing In-house with Complete Remote Control


What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a day with 99.5 percent accuracy. Learn how the solution helped make manual data entry a thing of the past.

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Compliance: Is Remote Office Data Your Achilles Heel?


Would spending millions of dollars and countless hours securing your data center be enough for it to pass a compliance audit? While many businesses work hard at securing their data centers, they often forget to secure remote office data. With the consequences of non-compliance ranging from financial penalties to job loss and worse, it could mean the end of your business. Don’t let compliance become your Achilles heel.

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iCAST and Tribal Voice to AOL: “The Block Party is Getting Old”


AOL has always, and will continue to block disparate Instant Messaging systems from interacting with its 50 Million plus IM user base due to a potential negative financial impact.

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