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Extending VoIP to Remote Locations: Challenges and Solutions
In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to

voip graphical  optimize the health of VoIP services - including switches behind NAT firewalls. Switches can be remotely managed via telnet, FTP or Quintum's own graphical Tenor Management Console. All communications between RMSS and remote switches are encrypted to ensure network security. And each switch can be registered with two separate RMSS Application Servers to provide redundancy. In addition, the Tenor switches themselves don't require nearly the same amount of care and attention as the typical IP PBX vendor's Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » voip graphical


Voice over IP Manageability
The average personal computer (PC) costs an enterprise $10,000 (USD) per year to own and maintain—five times the purchase price of the hardware and software! Is

voip graphical  the caller. When the VoIP solution is one single, distributed system, an intuitive graphical interface replaces routing tables, and the toll-bypass routing can take place intelligently and automatically. Then, the system can do what you mean instead of what you say. Easy to Use = Easy to Manage In the traditional voice world, most companies barely scratch the surface of their PBX?s capabilities, because the features are too hard to implement. Taking advantage of them requires too much management help, Read More...
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

voip graphical  and Voice over IP (VoIP), and collaborative web browsing. For more details, see the Article CRM is Busting Out of It's Britches: Operational, Analytical, and Collaborative CRM Are Born . Collaborative Web Browsing - The ability for a Service Representative to push web pages to a customer's screen, or to lead the customer's browser with his or her own browser. Often used in the shopping process, when users are confused about next steps. Context-sensitive Help - Help information that is specific to the Read More...
How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

voip graphical  strong growth in hosted VoIP will remain steady and will exceed 3 million seats in service by 2010. There are currently about 400,000 seats in service in the U.S., the majority in the small and medium-sized market. The Benefits of Hosted CRM There's good reason the on-demand model has taken the IT world by storm in recent years. With its promises of reduced costs and easy deployment, today's hosted CRM solutions offer countless benefits to companies ranging from fledgling businesses to international Read More...
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.

voip graphical  facilities, Voice over IP (VoIP), or even the ability to add comments to existing issues, or update its own account information (e.g., contact information). We need some evidence that all the many pieces in the iBaan puzzle play nicely on the Internet together. We need to see Baan place more emphasis on and give more technological support for industries other than Baan's stronghold (manufacturing and distribution). Finally, Baan needs to create, or, more expeditiously, acquire a top tier standalone Read More...
Non-Traditional Hours: Key Strategies for Creating Flexible and Productive Work Schedules
Enabled by technology, more and more companies are now allowing—and, in some cases, requiring—employees to work flexible schedules. In this era of VoIP, Skype

voip graphical  In this era of VoIP, Skype, cloud apps, and mobile devices, some employees really can be as productive (or more so) working off-site. The advantages for companies begin with more engaged, productive workers, and lower overhead costs. So know what you need to consider for flexible work arrangements and the golden rules for developing flexible work policies. Read More...
VoIP-News


voip graphical  News Read More...
Why Your Business Is Not Too Small for VoIP
This guide explores five reasons why small businesses should think differently about VoIP. There may still be situations where VoIP isn’t for you, but in today

voip graphical  Not Too Small for VoIP This guide explores five reasons why small businesses should think differently about VoIP. There may still be situations where VoIP isn’t for you, but in today’s environment VoIP can do more than just provide lower cost telephony. You’ll see that you’re never too small for VoIP, and there are great choices available to start you on this path and turn your phone system into a new driver for competitive advantage. Read More...
Contact Center Buyer's Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP

voip graphical  every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center. Read More...
Internet-based Phone Service for Small to Midsize Companies
Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of

voip graphical  a premise-based PBX. With VoIP (Voice over Internet Protocol) technology, small businesses now have a cost effective, feature-rich alternative to the traditional business phone system that facilitates geographic independence to work from homes, a powerful business feature set along with local and long distance for a fraction of the cost of both the low-feature multi-line phones or the feature-rich PBX. “The Packet8 Virtual Office phone system brings us all together. With a virtual PBX, our customers thi Read More...
Ten Ways Businesses Save with VoIP
Voice over Internet protocol (VoIP) has emerged as the industry standard for business telecommunication. VoIP integrates voice communications into the existing

voip graphical  Ways Businesses Save with VoIP Voice over Internet protocol (VoIP) has emerged as the industry standard for business telecommunication. VoIP integrates voice communications into the existing data network, eliminating the need for separate public switched telephone network (PSTN) hardware and wiring, and resulting in both lower overhead costs and enhanced productivity features. Read this paper to know the 10 ways that businesses can save money with VoIP. Read More...
Alteva
Alteva is a provider of hosted unified communications-as-a-service (UCaaS). Other focuses include voice-over-Internet-protocol (VoIP) and Microsoft

voip graphical  focuses include voice-over-Internet-protocol (VoIP) and Microsoft communication services. Read More...
A New Development Framework on iSeries or i5/OS: Architecture
It is feasible to create native, intuitive and graphical business applications using just available software in i/OS and Open source Java. Using iSeries as an

voip graphical  New Development Framework on iSeries or i5/OS: Architecture Introduction The iSeries server, IBM's showpiece and well-known successor of the AS/400, has been implemented on a large scale over the past twenty-five years in small and medium businesses (SMB). This midrange computer is still being praised because of its operational ease-of-use, its reliability, flexibility, and scalability. However, because it lacks a graphical user interface and poorly integrates with other software products, its use has Read More...
Beginner’s Guide to VoIP
Digital phone systems that convert voice into data for transmission over data networks is the phone of the future. This white paper provides an overview of

voip graphical  Guide to VoIP Digital phone systems that convert voice into data for transmission over data networks is the phone of the future. This white paper provides an overview of voice over IP (VoIP) features and benefits. Read More...
IP Phone Comparison Chart: 2013 Edition
Is your company considering a voice over Internet Protocol (VoIP) system? If so, how do you decide which system to purchase and from which vendor? The 2013

voip graphical  Comparison Chart compares the VoIP phone series offered by seven major providers on various features—including the types of models available, types of platforms supported, advanced features, target environment, among others. Download comparison chart. Read More...

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