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ERP Software Evaluation Reports
The software evaluation report for ERP provides extensive information about software capabilities or provided services. Covering everything in the ERP comprehensive model, the report is invaluable toward RFI and business requirements research.

ERP RFP Templates
RFP templates for ERP systems help you establish your selection criteria ranging from batch control and reporting, formula and routing capabilities, to shop floor control, manufacturing management, finance, sales, and human resources.

ERP Evaluation Center
Define your enterprise resource planning (ERP) software requirements, see how vendors measure up; and choose the best solution.

Documents related to » voip isdn

Ten Ways Businesses Save with VoIP
Voice over Internet protocol (VoIP) has emerged as the industry standard for business telecommunication. VoIP integrates voice communications into the existing data network, eliminating the need for separate public switched telephone network (PSTN) hardware and wiring, and resulting in both lower overhead costs and enhanced productivity features. Read this paper to know the 10 ways that businesses can save money with VoIP.

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3/2/2011 11:22:00 AM

PBX VoIP Systems
The VoIP industry offers a number of different services, features, and options. Among the various services and systems is the private branch exchange (PBX) system, depicting a system’s hardware where an incoming call is forwarded, transferred, or otherwise routed to another extension, etc. But BPM systems can differ in mode of service. Read this paper and know the benefits and drawbacks of three different PBX options.

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1/2/2013 10:55:00 AM

Hosted VoIP Buyer’s Guide: Creating Virtual Offices
Whether starting a business, setting up new office locations, or supporting employees while on the road, hosted voice over Internet protocol (VoIP) can help each situation by setting up “virtual offices.” This white paper will show examples of how a business can lower costs and increase flexibility with a new hosted VoIP solution by creating a virtual office environment.

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2/25/2011 5:01:00 PM

Business VoIP Buyer’s Guide
Voice over internet protocol (VoIP) is a business phone system that allows you to make phone calls using a broadband Internet connection. Once you install VoIP, your employees can call anywhere, whether the receiver has VoIP or not. VoIP can be a cheaper alternative to a traditional phone system, as well as offering additional features. Discover the features of VoIP, and learn how to go about purchasing a VoIP system.

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9/30/2010 3:58:00 PM

Five Standard Features Any VoIP System Should Have
The move to voice over Internet protocol (VoIP) is fraught with technical and other considerations, but the gains in productivity and efficiency and long-term manageability, application integration, and multimodal communications options outweigh the problems if the map forward is well thought out. Read about the 5 features that your VoIP system should have for it to be considered the right solution for your enterprise.

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1/7/2011 10:20:00 AM

Active Voice Adds Unified Messaging to Cisco’s CallManager
The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency on external hardware to achieve UM, resulting in up to a 20% savings to Enterprise clients.

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7/17/2000

Contact Center Buyer’s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

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8/17/2012 4:46:00 PM

3 Key VoIP Phone System Features and How to Use Them Effectively
Telephony is changing as internet protocol (IP)-based phone systems take hold. An IP phone system can deliver calls over the network as clearly and reliably as the public switched telephone network (PSTN), and more and more companies are even choosing a hosted or cloud-based voice over IP (VOIP) solution over an installed system. Discover three key VoIP features that can help you take advantage of IP telephony.

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7/22/2011 3:30:00 PM

Monitoring and Managing Voice over Internet Protocol (VoIP)
As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity to delay and packet loss compared with other network applications. However, a basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly.

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4/3/2007 10:06:00 AM

Four Keys to Choosing Your Next Business Phone System
When Voice over Internet protocol (VoIP) first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable, choosing the right business phone system comes down to understanding how specific features can make your company more profitable. Read this white paper to recognize the most vital features of any business phone system.

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3/2/2011 11:14:00 AM

How to Sell Management on a New IP-Based Phone System
An Internet protocol (IP) phone system transforms your phone system into a next-generation communications hub, complete with technologies that let your organization improve customer service and cut costs. An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your Internet connection. Use this checklist to sell management on a new IP-based phone system.

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7/22/2011 3:27:00 PM