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Settling the VoIP Debate: Hosted VoIP vs. VoIP PBX
Voice over Internet Protocol (VoIP) phone systems are growing in popularity among businesses of all sizes. Both Hosted VoIP and VoIP PBX (Private Branch

voip phone  Debate: Hosted VoIP vs. VoIP PBX Voice over Internet Protocol (VoIP) phone systems are growing in popularity among businesses of all sizes. Both Hosted VoIP and VoIP PBX (Private Branch Exchange) systems are available, with differing advantages and disadvantages related to bandwidth, cost, customization, and life expectancy. This white paper compares the advantages and disadvantages of hosted VoIP versus VoIP PBX systems and gives advice for businesses in the process of making a VoIP purchasing decision. Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » voip phone


A VoIP Primer-Everything You Need to Know about VoIP
Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know

voip phone  are in place. A VoIP phone system is a server, and like a web server is susceptible to denial of service attacks, which overload your server to the point where it cannot cope with message handling; phone service thefts, which involve the use of your system to send spam or make use of toll charge systems; eavesdropping (typically with the goal of gaining access to credit card information); fax and voice attacks, which flood your mailboxes with spam; and phone number spoofing, where an incoming call is Read More...
Hosted VoIP vs VoIP PBX: Which Is Better for Your Business?
Your company has decided to upgrade its phone systems to voice over internet protocol (VoIP), but do you know which VoIP system will serve your company best

voip phone  the differences between two VoIP technologies and can help you identify the best phone system technology for your business needs. Read More...
VoIP Phone Systems Comparison Guide 2010
The2010 SMB Phone Systems Comparison Guide makes it easy.

voip phone  Comparison Guide 2010 Hosted VoIP phone systems offer small and midsized businesses outstanding features and flexibility—all at extremely attractive rates. But with so many to choose from, how do you find the hosted VoIP system that’s right for your company? The 2010 SMB Phone Systems Comparison Guide makes it easy. In one convenient place, you’ll get detailed comparison charts on 10 of the leading VoIP systems, including costs, features, and your best bets for products and vendors. Whether Read More...
Four Keys to Choosing Your Next Business Phone System
When Voice over Internet protocol (VoIP) first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections

voip phone  phone connections. Now that VoIP has proven itself as reliable, choosing the right business phone system comes down to understanding how specific features can make your company more profitable. Read this white paper to recognize the most vital features of any business phone system. Read More...
6 Signs That You Need to Upgrade Your Business Phone System
In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

voip phone  Signs That You Need to Upgrade Your Business Phone System 6 Signs That You Need to Upgrade Your Business Phone System Your business phone system is a vital communications link for your company's customers, suppliers, employees, and investors. But is it helping your company grow and prosper—or standing in its way? Fortunately, there's an easy way to find out. In 6 Signs that You Need to Upgrade Your Business Phone System , you'll find 6 key questions to ask about your company's current phone system. The Read More...
How to Buy a Phone System
There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use

voip phone  to Buy a Phone System There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use it, you should also think about the number and type of features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line. Read More...
Top 8 Questions to Ask Your Phone System Vendor
To help you out, here are the eight crucial questions to ask when evaluating and negotiating a phone system deal.

voip phone  8 Questions to Ask Your Phone System Vendor Choosing a new phone system for your company is a weighty decision—one you'll have to live with for years to come. To help you out, here are the eight crucial questions to ask when evaluating and negotiating a phone system deal. Covering everything from features, compatibility, and scalability, to customer support and costs, this handy white paper will also give you tips and advice to make your phone buying decision easy and worry-free. Make sure you know Read More...
9 Important Business Phone System Buyer Questions
In 9 Important Business Phone System Buyer Questions, you'll find the key questions to help you get the right business phone system at the best possible price.

voip phone  Important Business Phone System Buyer Questions Getting the best deal on a new business phone system doesn't have to be difficult—if you know the right questions to ask. In 9 Important Business Phone System Buyer Questions , you'll find the key questions to help you get the right business phone system—at the best possible price. From hidden costs to scalability, compatibility, and support issues, you'll know what to ask to make the right choice in a cluttered, sometimes confusing marketplace. Learn Read More...
2010 SMB Phone Systems Comparison Guide
Hosted voice over Internet protocol (VoIP) services are proliferating, and small to medium businesses (SMBs) now have a better range of choices for IP telephony

voip phone  voice over Internet protocol (VoIP) services are proliferating, and small to medium businesses (SMBs) now have a better range of choices for IP telephony. But making decisions around hosted services is different than for premise-based systems. This SMB Phone Systems Comparison Guide has been developed to help you survey the field and narrow down the best choices for the specific needs of your business. Read More...
Monitoring and Managing Voice over Internet Protocol (VoIP)
As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity

voip phone  a basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly. Read More...
Five Tips for Saving Money on Your Business Phone System
With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice

voip phone  taking advantage of new VoIP technology to save money. Read More...
New Phone System Cost Estimator: Serious Buyers Only!
When purchasing a business phone system, you only want to pay for the features your team is actually going to use, but also need to consider future needs as

voip phone  Phone System Cost Estimator: Serious Buyers Only! When purchasing a business phone system, you only want to pay for the features your team is actually going to use, but also need to consider future needs as your business grows. The clearer you are about your specific needs, the more accurate vendors can be when providing you with quotes, and the easier it will be to compare prices. Know the key elements that affect phone system pricing and get prices ranges for your business. Read More...

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