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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 voip wholesale


The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

voip wholesale  support that places a VoIP phone call to a company representative who is working at home or in a centralized call center. With IPT in a fully integrated environment, computer telephony integration (CTI) tools can provide the customer support representative with comprehensive information to assist the customer. This information might include not just customer contact and account information but also a screenshot Web page that the customer last visited and a complete history of what this customer has been

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Distribution Industries

Enterprise resource planning (ERP)—distribution software is designed for companies in the distribution and logistics industries. Traditional distribution businesses focus on moving goods through a supply chain, and the distribution software market has developed products to meet these needs. The software solutions developed for ERP for distribution includes functionality for supply chain management (SCM), distribution process management (DPM), and retail and commerce.  

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What Is Interconnect Billing?


When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration.

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TEC Industry Watch: Enterprise Software News for the Week of July 2, 2012


SOFWARE SELECTIONS AND IMPLEMENTATIONSD@K Engineering selects Aras Enterprise PLM software Industry tags: PLM, complex electromechanical products and equipment "This was a head-to-head win over Oracle’s incumbent Agile PLM solution. Aras was reportedly selected as a replacement for its openness (interconnectivity) and flexibility. Free and open source PLM software is becoming increasingly more

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Enterprise Phone Systems Comparison Guide


Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what’s available, what they’ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that.

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Competition from a Small Vendor


One reason to look at small specialist providers is the ongoing success of Sweden-based Jeeves Information Systems AB. Even the largest players acknowledge the challenges and the driving forces coming from the focused and innovative likes of Jeeves.

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Business VoIP Comparison Guide-The Best of the Best


If you’re shopping for a business voice over Internet protocol (VoIP) phone system, then it’s important you find the right provider for your unique business needs. We’ve laid out the top five VoIP phone system providers for your small-to-medium-sized business to facilitate your search. Download this paper and find out the strengths of each. And get what you need to know before you buy your new business phone system.

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Future Trends in Wholesale Distribution—Part 3: Emergent and Emerging Technologies


This last post of the series on the panel discussion at the recent TEC Vendor Challenge gives an overview of several key emergent and emerging technologies that should be key in the success of wholesale distributors and businesses in other industries.

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SAP for Wholesale Distribution: Drive Superior Performance and Profitable Growth


Forward-looking wholesale distributors are evolving from just inventory managers to information managers. This white paper reviews how these companies are leveraging enabling technology to break down the silos that exist within the enterprise and extend themselves beyond their company’s four walls to collaborate with trading partners and drive business value, in addition to increasing productivity and profits.

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Buying VoIP for Your Business: Best Practices


If you want to endear yourself to your boss, one thing you can do is to suggest cost savings with no loss to the level of service your company currently enjoys. The bigger trick, though—and the one that will make you look like a superstar—is when you can save money but actually provide your company with more than it previously had. Luckily, improvements in technology combined with cheaper costs allow you to do just that. Download this guide to find out how.

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Warehouse Management for Wholesale Distributors: The Adaptive Supply Chain Network


To meet the challenges of rapidly changing market dynamics, wholesale distribution companies must transform traditional linear supply chains and their sequential processes into virtual communities or ecosystems—that is, into adaptive supply chain networks (ASCNs). Read about how warehouse management systems can help companies and their partners avoid supply chain problems.

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Hosted VoIP Buyer's Guide: Creating Virtual Offices


In Hosted VoIP Buyer's Guide: Creating Virtual Offices, you'll discover how a hosted VoIP phone system is the key to creating a virtual office ...

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