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ServiceMax
ServiceMax optimizes end-to-end field service operations including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and

warranties  base management, entitlements and warranties, contract management, and social collaboration for customers of all sizes. ServiceMax is a cloud-based, mobile, and collaborative solution. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » warranties


Fostering the “Entrusted” Cloud Community
E2open's recent win at Yanfeng Visteon introduced the E2open Collaboration Center as part of E2Open Business Network (EBN). This command center-like module

warranties  expected service and provide warranties in respect of failures. Entrusts will start in highly-specialized communities and subcommunities, such as high-tech component manufacturers and suppliers, food distribution, CPG/copacker food production or freight forwarders/airline cargo. At its simplest level, an Entrust will be a trusted party that enables people of common interests to participate in a defined process of registration, authentication, and encryption for the issuance of credentials, standardized Read More...
Navigator One for SAP Business One
Navigator One is a suite of modules for SAP Business One—a business management software application designed specifically for small to midsize businesses

warranties  depot repair and track warranties and maintenance. It can help service-oriented organizations process service calls, schedule, and dispatch technicians.· Project One provides project costing and project management for more project-oriented organizations, including firms that need to track construction-type projects.· Retail One provides point-of-sale (POS) capabilities for other over-the-counter (OTC) sales or bar-code/touch-screen-enabled retail sales. It supports credit cards and debit cards Read More...
The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure
Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually

warranties  over responsibility, service, and warranties for the extension of this cabling and components. The lack of national leadership for standardization, poor installation practices and confusion over demarc extension responsibilities in the market have negatively impacted the industry. This has subsequently caused delayed service deliveries, unwarranted revisits and excessive finger-pointing for the timely connection and critical access of internet and communication services for facilities throughout the Read More...
ServiceMax
ServiceMax is a field service management solution for a new era of mobile business. ServiceMax optimizes end-to-end field service operations including workforce

warranties  base management, entitlements and warranties, contract management, and social collaboration to ensure customers of all sizes—such as Dupont, Elekta, and McKinley Equipment—deliver flawless field service.  A recent customer survey showed that, on average, ServiceMax increased productivity by 31%, first time fix rates by 11%, and customer satisfaction by 16%. Built 100% native on Force.com, the software runs in the cloud on any mobile device and connects field technicians, companies, and customers. Read More...
Just How Smart Is Your Scheduler?
Intelligent scheduling optimizes your resources. Intelligent scheduling software uses predictive analytics to establish both predictable and “unpredictable” events so as to yield a realistic schedule that can be continuously optimized. Intelligent scheduling is perhaps the most critical functionality that has been missing from the feature set for field service activities and processes in other

warranties  service level agreements (SLAs), warranties, etc. If, however, an unpredictable event occurs at a customer site and a piece of equipment needs to be repaired or changed, the scheduler should be able to rearrange jobs to accommodate the new priority without disturbing too much the course of things. It must be able to grasp the overall look of the field and find the closest qualified person to the place where the incident occurred, as well as the shortest path to get there. Furthermore, it should be able to Read More...
How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

warranties   priorities, responsibilities, guarantees and warranties. If quality and reliability of your application is a concern to you, then it is important to ensure a level of commitment to all manners and aspects of overall performance from your chosen SMS provider. Having a service level agreement included in the contract with your SMS provider is an ideal way to get the needed commitment. How good is the SMS provider s customer service? A good SMS provider should have a customer service team with a complete Read More...
New Dimensions in EC and SCM Part 4: Using E-Procurement to Leverage Volume
A straightforward way to drive prices down and obtain increased supplier attention is to leverage total purchasing volume through Internet-based auctions. This part addresses the implications of using e-procurement to Leverage Volume, including leveraging volume through outsourcing.

warranties  such as payment terms, warranties, shipping and duties, as well as non-price factors such as lead times, product innovation, and access to new technology may be equally or more important than unit prices alone. While auction providers can increasingly accommodate these additional factors, determining the overall leading bidder in a real-time auction environment can quickly become very difficult or impractical. Leveraging Volume Through Outsourcing An auction format is only effective if you have signific Read More...
Protecting Your Network Against the Growing Danger of Web Attacks
Web-borne malware is now more common than malware entering a company through e-mail. The number of Web sites carrying malware increased by 400 percent in 2008. This can cause serious issues for your business. You need to proactively protect your networks both by instituting acceptable usage policies for employee Web usage and by implementing a solution that can effectively combat these malware intrusions. Find out how.

warranties  IMPLIED REPRESENTATIONS, CONDITIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE DETERMINED TO BE ILLEGAL. Searches related to Protecting Your Network Against the Growing Danger of Web Attacks : Web Attacks | Interpretation Attacks | Input Validation Attacks | Clickjacking Web Attack | Malicious Web Attacks | Uses Web to Attack Victims | Web Site Compromise Attack | SQL Injection Attack | Denial of Servic Read More...
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

warranties  than worrying about manufacturer warranties or replacement programs. Priorities do not eliminate on the basis of performance as thresholds enable you to do. You can continue to define your own priorities and thresholds in the Prioritize form. You may note that unless price is taken into consideration, the iPAQ is likely to win every time. This is a case of general product passing over niche players like the Casiopea EM-500, which is intended for a more multimedia and different audience. Differentiate the Read More...
Energy Innovator Implements a New Business Model with mySAP
Capstone Turbine Corporation, an energy innovator, needed to implement management, business model, and strategy changes. It also needed to improve product reliability, modularize configurations, and provide visibility. By using SAP products, such as SAP BI, SAP EP, and SAP Best Practices, it realized performance measures for key business activities, and improved sales and inventory management.

warranties  the related costs of warranties and resolving claims, Capstone is using SAP EP and SAP BI tools to bring together information from data repositories in mySAP CRM and mySAP ERP. The SAP NetWeaver components will also be vital to the planning and execution functions in mySAP SCM. “As we bring up new applications, we are providing access to them within the portal environment,” says Pfaffinger. “Within a year, SAP Enterprise Portal will be the common user interface for every SAP user,” adds Read More...

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