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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 web 2 0 performance testing


Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

web 2 0 performance testing  and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the big picture of customer

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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Documents related to » web 2 0 performance testing

10 Things a Performance Management System Can Do for You


Wondering why performance management matters? Discover the 10 vital capabilities an organization can only achieve with a best-of-breed employee performance management (EPM) system.

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Understanding IBM Lotus Web Content Management Software


IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply business rules and processes to content, helping to ensure that specific information assets from across the enterprise are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features.

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deFacto Performance Management: Enterprise Performance Management Redefined


In this product analysis report, TEC analyst Jorge Garcia takes an in-depth look at the deFacto enterprise performance management (EPM) solution in the context of today's EPM landscape. The report covers an introduction to deFacto and its approach to EPM, deFacto product highlights, and a general look at EPM and its history, role, importance, and value in modern enterprises.

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Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales


Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service, and increase sales. Download this white paper to learn more.

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Web Testing Has Changed the Testing Landscape


Software testing vendors are forming alliances and partnerships with the vendors who actually service and support the delivery of Internet content. Thus do the realities of testing Internet applications sink in. Two instances: Mercury Interactive formed a strategic alliance with Akamai Technologies, and Segue signed NaviSite as its first Hosted Services Partner.

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Sales Force Performance


Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of sales performance. An improvement strategy can then be created, and with integrated budgets, success metrics, etc.

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Buyer's Guide: Evaluating Performance Management Solutions


Across industries, companies are looking for smarter and more efficient ways to guarantee the performance and availability of business-critical applications. Many invest in network performance management (NPM) and/or application performance monitoring (APM) tools to gain visibility into the health of their enterprise’s application delivery infrastructure.

The problem with this approach can be that APM and NPM operations are rarely integrated and this means little collaboration or collation of data occurs between the teams operating them. The answer lies in end-to-end performance management.

When considering the complexities and dynamic nature of today’s technology environment, identifying the right solution is challenging. This buyer’s guide can help enterprises identify the capabilities that will increase end-user satisfaction through a better quality of service.

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Managing Performance Data for Business Advantage: A Targeted Approach to Performance Management


Performance reviews are an essential and productive use of employee and manager time. A well-defined competency model can discover insights into individual, workgroup, and even entire workforce performance, helping enterprises gain true business advantage in their industries and marketplaces. Employee consultations and reviews, appraisals, and developmental decisions no longer need to exist as isolated business functions.

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New Wave of Supply Chain Solutions Drives Higher Performance


In Maximizing Performance of the Entire Manufacturing Enterprise, learn how a new wave of innovative supply chains solutions can help your company ...

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Role of the CFO in Enterprise Performance Management


The white paper enterprise performance management: financial excellence and beyond explores the business realities driving this evolution, and show...

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