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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 web based business to business


AMERICAN EXPRESS Selects TRADEX To Build New Business to Business Commerce Network
TRADEX product will simplify the adoption of Internet procurement solutions for American Express corporate customers and their supplier.

web based business to business  Commerce One Meets GM: Web Now Has A Really Big Parts Department November 10th, 1999 and Ariba Successes Highlights Standards Wars August 13th, 1999) have been diligently creating networks of partners and market places. American Express will challenge them in the areas of payment services, time to market, content and full service support. If you are considering entry to the Business to Business market place, evaluate your options. Those organizations that already have an existing relationship with

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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