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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 web based email account


Web-enabled Sales Tactics
The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new

web based email account  implemented efficient and effective web strategies which have improved service levels and reduced costs. Now is the time for the sales department to fill the void and regain their influence on the customer's decision process at each stage of the new on-demand buy cycle. Continuing the Dialog With this article, we would like to continue the dialog with both the buyers and sellers of enterprise level products. We welcome your ideas, suggestions and comments that contribute to the development of more

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Internet-based Phone Service for Small to Midsize Companies


Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.

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2008 Internet Security Trends: A Report on Emerging Attack Platforms for Spam, Viruses, and Malware


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Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service


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Understanding the PCI Data Security Standard


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MODX Web Content Management: Vendor Profile


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How to Protect Your Data from Image-based Spam


Along with positive technological changes inevitably come the negative (spam 2.0, anyone?). Today's e-mail spam is increasingly image-based and harder to detect. Fingerprinting and optical character recognition (OCR) help identify some spam, but are less and less effective. Find out how a solution that creates real-time, behavior-based rules for new spam campaigns can put spam in its proper place—outside your system.

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Stopping Image-based Spam


Images have long been part of e-mail communications—from corporate logos in signatures, to scanned documents, and more. But recently, spammers have started using a variety of techniques to embed unsolicited messages into images in order to bypass increasingly sophisticated spam filters used by companies and Internet service providers. The question is, what are you going to do about it?

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A Guide to Transactional Email


It’s well known that transactional email is used to send out shipping notices or password resets, but did you know that due to its high click-through rates, it can be a great way to communicate with your customers? With this guide, find out what you might be missing in your transactional emails.

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The Definitive Guide to Engaging Email Marketing


Email is no longer enough. It's engagement that matters.

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Targeted and automated marketing efforts can help ensure effective messaging that is trusted, relevant, conversational, coordinated across channels, and strategic. You'll also learn about the metrics that tell you everything about your strategy's success.

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How to Improve the Efficiency of Software Development for Cloud-based Environments


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