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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 web based email account


Web-enabled Sales Tactics
The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new

web based email account  implemented efficient and effective web strategies which have improved service levels and reduced costs. Now is the time for the sales department to fill the void and regain their influence on the customer's decision process at each stage of the new on-demand buy cycle. Continuing the Dialog With this article, we would like to continue the dialog with both the buyers and sellers of enterprise level products. We welcome your ideas, suggestions and comments that contribute to the development of more

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Internet-based Phone Service for Small to Midsize Companies


Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.

web based email account  Broadband Telephone Services , Web Phone Service , Broadband Phone Service , Free Internet Phone Service , Internet Communications Services , Local Phone Services , Phone Service Providers , Hosted Phone Services , Services Phone Systems , Phone Service Offers , Information Phone Service , Net Phone Service , Phone Service Info , Business Phone Solutions , Options Phone Service , Best Phone Service , Phone Service Depot , Phone Service Companies , Winning Phone Service , Broadband Phone Solution , Read More

The Tangled Web: Silent Threats and Invisible Enemies


When cyber-criminals stage attacks on businesses with covert malware, spam, and scams that drain employee productivity, users aren’t aware they’ve been victimized. Rich media, open-source platforms, and social-networking sites are vulnerable to these threats. Learn how a hosted Web security and content filtering service intercepts all types of Web-borne attacks.

web based email account  Invisible Enemies MessageLabs Hosted Web Security and Content Filtering service operates at the Internet level, intercepting viruses, and spyware. The service will also provide protection from other web-borne threats before they enter your network. Our service also allows you to block access to inappropriate websites by URL filtering, keeping your employees productive while enforcing acceptable usage policies. Source: Symantec Resources Related to The Tangled Web: Silent Threats and Invisible Enemies : Read More

2008 Internet Security Trends: A Report on Emerging Attack Platforms for Spam, Viruses, and Malware


Just when malware design seemed to have reached a plateau, new and more complex attack techniques have now emerged. For a while, security controls designed to manage spam, viruses, and malware were working, but as a result of this success, the threats they protected against were forced to change. Learn about today’s key security trends and how you can fight against the sophisticated new generation of Internet threats.

web based email account  layers of defense, the Web threat must be similarly secured, with categorization of URLs - based on historic reputation, in-depth scanning of Web objects with multiple anti-malware engines, and constant vigilance against internal infections that may come from unprotected networks such as home offices and public wi-fi access. A Google study, released in May 2007, analyzed the presence of malware across all pages indexed by the Google search crawler. It was reported that one in ten webpages are infected Read More

Understanding the PCI Data Security Standard


The payment card industry data security standard (PCI DSS) defines a comprehensive set of requirements to enhance and enforce payment account data security in a proactive rather than passive way. These include security management, policies, procedures, network architectures, software design, and other protective measures. Get a better understanding of the PCC DSS and learn the costs and benefits of compliance.

web based email account  large number of well-known Web programming flaws, problems and issues, against which developers are specifically enjoined, and which testing must address directly. Nowadays where merchant activity and payment processing is involved (including SaaS providers) stringent code reviews and pre-release security testing and review is the norm. Given the enormous potential liability involved in allowing vulnerable code to go into widespread use, service providers will allocate budget and effort to ensure their Read More

How to Cook Up Some Marketing Mashups for Your Web Site


The prevalence of Web 2.0 demonstrates that integrating the technology used to manage Web sites is becoming easier. A similar mashup of methods for Web site marketing tools can help you measure how you communicate with customers and help deliver sales opportunities. But before you start cooking, find out how to pick the right ingredients for two simple but effective mashups for Web site subscription and content feedback.

web based email account  Marketing Mashups for Your Web Site The prevalence of Web 2.0 demonstrates that integrating the technology used to manage Web sites is becoming easier. A similar mashup of methods for Web site marketing tools can help you measure how you communicate with customers and help deliver sales opportunities. But before you start cooking, find out how to pick the right ingredients for two simple but effective mashups for Web site subscription and content feedback. Read More

GMAC Web-Enables Legacy Data With NEON Systems Shadow Direct


GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON Systems’ Shadow Direct product gives them access to legacy ADABAS databases in a real-time Internet environment.

web based email account  of its commitment to Web services for its more than 400,000 policyholders, GMAC Insurance began the process of building the first phase of its website. According to Project Manager Scott Nelson, Phase One is designed to allow customers to navigate their policy and billing information and pay their premiums online, at their convenience. (According to Mr. Nelson, a follow-on to this phase will be a mission critical application to interface the same ADABAS data with GMAC's customer call center application, Read More

Transaction Based Pricing in BPO


Increased maturity in business process outsourcing (BPO) has led to the emergence of transaction-based pricing and outcome-based pricing models, which can provide broader business value to customers. This white paper focuses on the transaction-based pricing model for BPO services, its suitability in meeting present-day BPO objectives, and its superiority over the traditional full-time-equivalent (FTE)-based pricing model.

web based email account  Based Pricing in BPO Increased maturity in business process outsourcing (BPO) has led to the emergence of transaction-based pricing and outcome-based pricing models, which can provide broader business value to customers. This white paper focuses on the transaction-based pricing model for BPO services, its suitability in meeting present-day BPO objectives, and its superiority over the traditional full-time-equivalent (FTE)-based pricing model. Read More

How to Protect Your Data from Image-based Spam


Along with positive technological changes inevitably come the negative (spam 2.0, anyone?). Today's e-mail spam is increasingly image-based and harder to detect. Fingerprinting and optical character recognition (OCR) help identify some spam, but are less and less effective. Find out how a solution that creates real-time, behavior-based rules for new spam campaigns can put spam in its proper place—outside your system.

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Freeware Vendor's Web Tracking Draws Curses


The free cartoon character cursor provided by Comet Systems Inc. tracks and stores the web visits of millions of people. This potential privacy issue was discovered and announced by the same security consultant who discovered, in March of 1999, that Microsoft Windows was inserting unique serial numbers into many documents created within Office 97 programs like Word and Excel.

web based email account  Vendor's Web Tracking Draws Curses Event Summary Comet Systems Inc., a privately held company that gives away software that can convert your cursor into an animated shape of your choosing when you surf the Web, has been collecting information about where the estimated six to fourteen million users of the Comet Cursor point their browsers. The discovery was made by a private security consultant, Richard Smith, a founder of Phar Lap Software, who was also responsible for revealing security problems Read More

Epicor ERP 10: ERP for Mill-based and Material Converting Environments Competitor Analysis Report


The ERP for Mill-based and Material Converting Environments knowledge base focuses on a range of industrial activities that add value to raw materials by processing them into a form suitable for further manufacturing or for immediate end-use. These activities include traditional mills that turn grain into flour or extract sucrose from sugar cane; the spinning and weaving mills of the textiles and carpets sectors; the rolling plants of steel, aluminum, and other metals semi-fabricators; to the continuous outputs of paper and board mills.

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New Web Threats in 2009


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How to Convert Web Site Visitors into Leads for Efficient, Successful Prospecting


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web based email account  to Convert Web Site Visitors into Leads for Efficient, Successful Prospecting The number of leads captured from conventional channels is steadily declining due to the increasing importance of web sites. While Web analytic and e-mail marketing solutions provide useful data, they do nothing to capture leads. If there was a service that could prospect all your web site visitors, would you use it? Find out how LEADSExplorer is helping businesses convert their web visitors into potential leads. Read More

Top 10 Web Threats and How to Eliminate Them


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web based email account  10 Web Threats and How to Eliminate Them What concerns you the most when it comes to protecting your network? Employees from wasting company time on social networking sites? Conserving company bandwidth for legitimate business use? Stopping malware and viruses from infecting the system? Learn how to solve these problems and more in Top 10 Web Threats and How to Eliminate Them . You'll learn about the biggest threats facing your network—and what you can do to neutralize them. Learn how to run a clean Read More

SaaS-based Test Management


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web based email account  needs. QMetry also provides Web services based API to integrate external Defect and/or Issue Management systems in the testing process. QMetry makes Defect tracking simple & efficient while reporting on Quality Metrics. CHANGE MANAGEMENT — Keeping track of changes in requirements, testcases and defects is very vital to the success of a QA organization. QMetry keeps track of change history with date/time stamp, users and machine details for most of the testing assets. All modifications, additions, or Read More