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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 web based enrollment


Meridian Global LMS Gets Recertified
Meridian Knowledge Solutions has participated in Technology Evaluation Centers (TEC) programs since 2007; however, it wasn’t until 2009 that I had the

web based enrollment  check out the TEC Web site (where the 2009 report is still available). The full, new TEC Certification Report regarding this solution will be available for download next month.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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State of the Market: HR


More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.

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Concur eWorkplace Projects Vision Onto Desktop


Concur announced a comprehensive release of its eWorkplace portal and the components for purchasing, human relations, and travel and expense management.

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Accord LMS


Accord LMS provides e-learning management for training, compliance, and institutional knowledge transfer. Accord LMS is Web-based and sharable content object reference model (SCORM)-compliant. The Web 2.0x user interface (UI) provides learner management and content organization tools to track and report SCORM, non-SCORM, and instructor-blended learning. Key features: support for SCORM-compliant Web-based e-learning content created using popular authorware such as Articulate, Captivate, Lectora, Camtasia, and ViewletBuilder; integrated e-commerce, file/assignment management, blogs, forums, mentor chats, and dynamic social networking features; fully customizable portals for company-specific branding, course catalogs, and Web content served to learners based on unique characteristics; LMS manager profiles that allow delivery of limited access to learner, learning events, and management features; bulk learner upload lists, manager enrollment, customizable bulk e-mails, auto-notifications based on course progress, and learner count limits for managing and communicating with learners; tools for tracking and measuring learner utilization results, including real-time, on-demand reports; DotNetNuke's (DNN's) open source platform, which is already deployed on over 500,000 Web sites.  

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PeopleSoft Programs Cause Headaches at Number of Universities


For the students at Northwestern University registration was supposed to be as easy as point and click, however, it turned into crash and burn.

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The Advantages of Using Hardware-based TCP Fan-out for High-Performance Messaging


Multicast-based messaging systems are limited in use to point applications under very controlled conditions due to their tight coupling to the Layer 2 network, lack of management and control, and lack of robustness. This white paper explores the key disadvantages of multicast, and explains the benefits of a hardware-based solution with embedded support for point-to-point ‘unicast’ distribution and message routing.

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Centrify Introduces New Cloud-based Identity Management Offering


Centrify has introduced a new Windows Azure cloud-based offering for identity management—Centrify DirectControl for SaaS. The product goes beyond identity management solutions and provides comprehensive unified identity services across an organization’s mobile, cloud, and data center infrastructures. The product leverages existing Microsoft Active Directory investments and allows a company to

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Keys to Accelerating Web Application Delivery


Slowdowns, scalability issues, and security gaps hit Web applications where it hurts. Data center consolidations put distance between application servers and users—producing long round-trips and slow response times. Luckily, there is a solution. Deploying a wire-speed application system—in a unified single-platform design—boosts response times, improves infrastructure scalability, and safeguards against security threats.

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10 Steps to Purchasing a Web Conferencing Solution


To help you out, here's a handy white paper called 10 steps to purchasing a web conferencing solution.

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The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent


IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity of IT infrastructure.

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Gates Previews Pen-Based Computer


Microsoft chairman Bill Gates used Comdex to present his next hardware solution, a pen-computing tablet-sized PC code named, amazingly enough, the Tablet PC.

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