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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 web based msn messenger


CRM Buzzwords and Trends for 2009
Customer relationship management (CRM) is more than a technology. It’s a business strategy that aims at identifying customers and their needs and then creating

web based msn messenger  CRM 2.0 – like Web 2.0, CRM 2.0 allows users to communicate through various platforms and forums on a variety of customer-related topics (such as products, purchasing, service, etc.) Hot and Trendy in CRM To be successful, there are certain things your business can’t—or shouldn’t—be without. One of those things is CRM. Why wait until one of your competitors gets the latest and greatest in CRM technology—leaving your business in the dust? Do your CRM shopping today by finding out what’s new,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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The Mobile Web Site Kit


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New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications


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Compiere Announcement on its Web-Oriented Open Source ERP


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Some questions this web-scale guide delves into include:
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A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


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The Advantages of Using Hardware-based TCP Fan-out for High-Performance Messaging


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