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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 web content mangaement


Do You Need a Content Management System?
Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both

web content mangaement  focused on managing the web site at the content rather than document level. This caused the market to shift from document management systems to content management systems. Content management is not just about tools Content management is more than just a software tool. It is very much about the individuals involved, and the processes and the organization as a whole. The content management process entails collecting, managing, and publishing the content by combining rules, processes, and workflows. It is a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Mainstream Enterprise Vendors Begin to Grasp Content Management Part Three: Challenges


To conduct collaborative processes, businesses need embedded intelligence, and business intelligence (BI) or analytics applications focused on structured data offer only a part of the total solution. In other words, businesses also need content management for the unstructured data and content, which can contain a majority of business information, given that many decisions makers collaborate via e-mail or voicemail, which are examples of vast unstructured info that currently resides outside of business processes and of the reach of ERP and BI systems.

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Hannon Hill Cascade Server for Content Management


Hannon Hill has grown its content management application over the years so that today’s solution targets midsized organizations with a depth of functionality at an accommodating price point. Hannon Hill’s Cascade Server is frequently adopted within higher-education institutions (roughly 80 percent of its clients) but Hannon Hill has also maintained a focus on the public sector, health care

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Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

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Multiscreen Cloud-based Content Delivery to Serve as Backbone for Telcos


The maturity of online video and dynamic video content along with the convergence of broadcast, broadband, and mobile technologies has spurred demand for a specific, social, and seamless video viewer experience and created a video service opportunity for telecom operators. Read this white paper to find out how multiscreen cloud-based content delivery (MCBCD) services can open up new business models and monetization options—ad-supported revenue, user-generated content syndication, and digital media exchanges to connect content partners and buyers.

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Teloquent To e.t.: Now You Can Call Or Use The Web


Teloquent introduced a new release of its software to integrate phone and web-based customer service.

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Securing XML Web Services: SSL, XML Firewalling, and Beyond


There’s no universal solution for Web services security. Sometimes, access lists programmed into the Web services themselves are sufficient. Other times, Secure Sockets Layer (SSL) may be more than adequate. However, when granular message processing and auditing is essential, dedicated extensible markup language (XML) and Web services security technology will prove necessary. Which options are right for you?

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Dynamic Content: Connecting Performance and Learning


To understand the meaning and value of dynamic content, you must first look at the various approaches to e-learning. Traditional e-learning hard-bakes content into static material, causing updates to become a very lengthy process. Dynamic content strategies, however, delivered through evolving learning content management (LCM) technologies, provide efficient, error-free content revision. Find out how LCM can benefit you.

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EMC Documentum: A Brief on Its Content Management Offerings in 2012


The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC's director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives.

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Building a Web Application Security Program


Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web application security program to prevent Internet-borne security breaches. Learn how security concerns for Web applications are different than for traditional applications, and how to build a Web security program that curbs costs and provides effective security.

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Web Publishing Is Quietly Succeeding


If your web site is poorly designed, your sales force will have a hard time selling it. As in any business venture, the keys to online success involve attention to quality and setting clear goals. Would it surprise you to find out that successful Web publishing has everything to do with business focus, not technology issues? Not sure where to start? Read about key concepts that can transform your company’s online activities.

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