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IP Telephony Storage
Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs).

web telephony  IP Telephony Storage IP Telephony Storage Source: Alliance Systems Document Type: White Paper Description: Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs). Read More...

Second Generation IP Telephony
As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and traceability.

web telephony  Second Generation IP Telephony Second Generation IP Telephony Source: PSC Group Document Type: White Paper Description: As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Read More...
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » web telephony


Recognition for IP Telephony Open Source Style
I've seen a lot of press about the open source telephony system, Asterisk. Although I haven't worked in the telephony world for some time, I remember what it was like administering those systems years ago in a midsize company that handled large event ticket sales. We ran some systems on OS/2 and for larger ACD call center requirements, Unix. These were not inexpensive systems. If I go to

web telephony  itself. Looking at Digium’s web site, its business model alone covers (in addition to the typical commercial open source support services) the following range of products and services. Hardware appliances Hardware devices that expand on Asterisk capabilities A professional grade distribution, which includes tested guarantees from the company about what the Asterisk system will work with Professional voice recordings in multiple languages Commercial licensing The last item is something other open source Read More...
IP Telephony 101: The Utter Beginner’s Guide
Telephony. Sounds harmless enough. First, a definition from Merriam-Webster: “the use or operation of an apparatus (as a telephone) for transmission of sounds as electrical signals between widely removed points.” Gotcha. I’m with you. Me hear pretty, oll korrect. <!--more-->Now let me just dip into my pile of telephony white papers, which I’ve been using as a doorstop until now (through

web telephony   * E-mail (private) : Web site: XHTML: You can use these tags: --> * Comments: * Spam protection: Sum of 2 + 6 ?     Notify me of followup comments via e-mail --> The TEC Blog Discussing Enterprise Software and Selection Tag Cloud analytics bi BPM Business Intelligence CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Read More...
MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report.

web telephony  MODX Web Content Management: Vendor Profile MODX Web Content Management: Vendor Profile Source: Technology Evaluation Centers Document Type: TEC Report Description: Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant Read More...
Oracle8i Release 2 - Ready to Storm the Web
On November 15, Oracle Corp., announced the pending availability of Oracle8i Release 2, the follow-on to Oracle8i, the most rapidly adopted database product ever released by the company. To date, more than 5000 "Dot Coms" and other enterprises are using Oracle8i. Additionally, over 800 Independent Software Vendors (ISVs) have developed applications and tools optimized for Oracle8i data warehousing and online transaction processing features since the product's release in March 1999. The new release has expanded analytical data warehousing functions, native support for Java2 and performance and management enhancements.

web telephony   Ready to Storm the Web Oracle8i Release 2 - Ready to Storm the Web M. Reed - November 17, 1999 Read Comments Event Summary LOS ANGELES, ORACLE OPENWORLD 99, Nov. 15 /PRNewswire/ -- At Oracle OpenWorld 99 today, Oracle Corp., announced the pending availability of Oracle8i Release 2, the follow-on to Oracle8i, the most rapidly adopted database product ever released by the company. To date, more than 5000 Dot Coms and other enterprises are powering their e-businesses with Oracle8i, the database Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site.

web telephony  Customer Service on the Web The Insider’s Guide to Great Customer Service on the Web Source: RightNow Technologies Document Type: White Paper Description: Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don t show the s Read More...
Intel's "New Best Friend" for Web Appliances is Linux
Intel has announced a brand of Web appliances that don't use Microsoft's Windows operating software. Instead, the new devices will run on the Linux operating system, which many customers are concluding is ideal for simple Web-surfing machines.

web telephony   New Best Friend for Web Appliances is Linux Intel s New Best Friend for Web Appliances is Linux R. Krause - January 20, 2000 Read Comments Event Summary 1/5/2000 [WSJ Interactive Edition] - Intel has announced a brand of Web appliances that don t use Microsoft s Windows operating software. Instead, the new devices will run on the Linux operating system, which many customers are concluding is ideal for simple Web-surfing machines. According to Claude Leglise, vice president of Intel s architecture busi Read More...
AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution
The integration of Sphere’s product Sphericall.ems with AVT’s CallXpress provides flexibility and added functionality to increase productivity within organizations.

web telephony  AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution P. Hayes - May 24, 2000 Read Comments P. Hayes - May 24, 2000 Event Summary AVT Corporation (Nasdaq:AVTC), the largest independent unified messaging provider, announced that Sphere Communications and Marconi demonstrated AVT CallXpress unified messaging s integration with the Sphericall.ems Enterprise Multimedia Softswitch at Networld + Interop Expo, May Read More...
9 Savvy Ways to Reduce the Cost of Your Existing Enterprise IP Telephony Network
Enterprise internet protocol (IP) telephony has proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more attractive. Learn five effective ways to reduce expenses for paid calls; four valid tips to decrease costs for IP telephony network ownership and administration; and a unique solution that combines call-accounting and IP telephony network administration features to cover all the ways of telecom costs reduction.

web telephony  9 Savvy Ways to Reduce the Cost of Your Existing Enterprise IP Telephony Network 9 Savvy Ways to Reduce the Cost of Your Existing Enterprise IP Telephony Network Source: BCS-IT Document Type: White Paper Description: Enterprise internet protocol (IP) telephony has proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more Read More...
Taking the “Geek” out of Your Web Site Management Strategy
The evolution of interfaces to web content has changed the way companies manage their web sites. On one hand, it's easier than ever to manage digital content. But on the other, with the advent of Web 2.0, there's still a lot you need to know to maximize your web content—and your sales and customer relationships. Learn how software-as-a-service (SaaS) can play an important role in your web content management strategies.

web telephony  “Geek” out of Your Web Site Management Strategy Taking the “Geek” out of Your Web Site Management Strategy Source: CrownPeak Document Type: White Paper Description: The evolution of interfaces to web content has changed the way companies manage their web sites. On one hand, it s easier than ever to manage digital content. But on the other, with the advent of Web 2.0, there s still a lot you need to know to maximize your web content—and your sales and customer relationships. Learn how Read More...

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