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Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

webcom  is Webcom, Inc . Webcom offers software solutions that simplify the quote-to-order process for the sale of complex products and services, such as those offered by Rockwell Automation , Motion Computing , Cray Computer, General Electric Industrial Systems, and ABB. Requiring only a browser, its solution, WebSource CPQ, allows customers to configure, price, quote, and ultimately propose their offerings across multiple sales and distribution channels, including customer self-service in a B2C setup, virtually Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » webcom


It’s About Process (or the Ability to be Responsive) -- Part IV
Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

webcom  this blog series introduced Webcom ResponsAbility , the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here . Other Real Life ResponsAbility Use Examples In addition to the examples described in Part III , another example of the ResponsAbility software in use can be found in Grayhill, Inc. an electronics manufacturer from Lagrange, Illinois (US), servicing industrial and government customers. While the compan Read More
BigMachines: Getting Bigger and Better - Part II
Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ

webcom  is still out. Indeed, Webcom , FPX , or  Experlogix  can also claim that their data and UI can be easily modified and managed (e.g., in a  wizard -based manner or via  Microsoft Excel -like spreadsheet  tabs ). Similar subjective discussion can go on about these vendors’ approval processes’ flexibility or who has the snazziest  document management system  and proposal generating capabilities. Therefore, the 2009 roadmap focus at BigMachines was an improved  user experience (UX) design , Read More
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

webcom  introduced. To that end, Webcom Inc. has leveraged its vast expertise earned while addressing many complex sales quote-to-order (Q2O) process issues (i.e., channel quote approvals, special pricing approvals, special non-standard product feature request approvals, etc.) and has created a brand new workflow engine, which can be (and is already) used for many generic business processes. Such examples of processes would be: RMA (Return Material/Merchandize Authorization) , NFR (New Feature Request) , ECN Read More
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

webcom  blog series further analyzed Webcom ResponsAbility , the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here . The vendor just released the ResponsAbility p4 release. Competitive Offerings Do Exist Still, Webcom’s first-to-market (or close to) BPM on-demand advantage has already been challenged by the solutions from Skemma, Appian [ evaluate this product ], Lombardi [ evaluate this product ], Colosa Process Read More
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)
The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS. Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently

webcom   Read More
Reconnecting with Cincom Systems
Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

webcom  sales product configurator,cincom acquire,configure,price,quote software,quote-to-order software,customer interaction management,manufacturing business solutions,customer experience management,customer experience management solutions,customer experience management software,what is customer experience management,customer experience management definition,customer interaction management software,customer experience management consulting Read More
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

webcom  technology evaluation centers white paper about business process management,how to implement new standardized flexible modifiable business processes tec,technology evaluation centers bpm process management,complex business process management tools technology evaluation centers,tec report about pre-built bpm mapping,automating new business processes tec whitepaper,automating bpm workflow with technology evaluation centers,bpm optimization tec,implementing system,implement management software,workflow automation,solution,pre-built analysis,company's processes,complex process model,new process design,company's standardized processes tools,simplify modenew company's behavior,analysis,outsourcing,automating workflow Read More
Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high tech manufacturers may be noting.

webcom  customer relationship management,CRM,lean manufacturing,CRM for manufacturing,inquiry to order,inquiry to order process,sales order process,on-demand CRM,on demand CRM,customer data,CRM software,CRM solutions,CRM solution,CRM application,customer relationships Read More
It’s About Process (or Ability to be Responsive) -- Part II
Part I of this blog series introduced the notions of workflow automation and business process management (BPM). It also tackled the similarities and subtle differences between the two related software categories. Microsoft, for example, informally demarcates the Microsoft Windows Workflow Foundation (WF) focus on "internal processes" from Microsoft BizTalk Server's "external BPM" use. Namely

webcom   Read More
Can We Intelligently Use Part Numbers to Configure and Order the Right Products?
In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and products. A greater concern is their inability to "decipher" product specifications from part numbers—that is, in reverse.

webcom  intelligent part numbers,meaningful part numbers,significant part numbers,product configurator,sales configurator,part numbers,industrial automation,IA,intelligent catalog numbers,reverse configuration variants,information technology,IT,bidirectional configuration,stock-keeping unit,SKU Read More

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