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CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

what are rfps rfis  meet their respective needs. What they are confronted with is an array of very sophisticated, integrated tools. Even when someone in the organization approaches the definition of needs from a corporate perspective, the result is a collection of functional needs with minimal cohesion. Thus the firepower of the technology often finds itself in juxtaposition to the sophistication of the user organization. It is analogous to using a howitzer to kill a mosquito; it will get the job done but with what Read More...
Radio Frequency Identification (RFID)
Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID sys...
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Documents related to » what are rfps rfis


Evaluating Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and

what are rfps rfis  but the knowledge of what functionality is already available is a critical starting point. On the other hand, given that within a specific client size range and vertical industry, many renowned application packages are slowly but surely, reaching a functional parity (convergence), users might be better off by skipping the painstaking process of RFP preparation, staring confusedly at vendors' responses, and trying to figure out who has the most pluses regardless of the individual importance of the Read More...
2008 Software Re
A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to

what are rfps rfis  will affect business processes, what people’s new roles will be, and all other aspects of the new system that may cause users to resist acceptance. Training is the crucial ice-breaker that can make the difference between reticent and enthusiastic software users. After further tests, to ensure that users are “on board” with the new system, the system is ready to “go live.” But the implementation doesn’t stop there. In order to make the most of the new software application, you must manage and Read More...
The Path to ERP for Small Businesses, Part 2: Evaluation of ERP Software
If you’ve gone through the research phase while looking for ERP, the next major step is the evaluation process. At the end of it, you should have a shortlist of

what are rfps rfis  requirements). In addition to what has already been described above, a DSS can help you take into account factors like vendor training and support methodologies, pricing structures, different options for storing and accessing the database, etc. Taking Advantage of Other Resources There are thousands of articles and blog posts and hundreds of books on ERP evaluation, which makes it quite a challenge to find relevant information for your needs. Most of the information available is reliable, but may only Read More...
TEC Saves Software Buyers Even More Time and Resources with its Certified RFI Express Service
TEC's Certified RFI Express Service offers prospective enterprise software buyers access to pre-filled request for information documents (RFI), significantly

what are rfps rfis  signmember.asp?survey=rfpexpress ) shares that what IFS likes about the TEC Certified RFI Express is that it shows that IFS is an open company, with confidence in its products. RFI Express is the only way that a software buyer can understand the complete depth and breadth of IFS's product set. It's a trusted source for detailed product information . At a fraction of the cost of traditional telemarketing campaigns, where messages are often lost to voicemail systems, and more reliable than soliciting Read More...
Are Retailers Rational Players Stuck in an Irrational Game? Changing the High-stakes Game of Retail Technology
Continuous change in the retail industry is limiting retailers’ ability to plan, forecast, price, and replenish. Thus, many retailers are facing a dilemma: they

what are rfps rfis  Retailers Rational Players Stuck in an Irrational Game? Changing the High-stakes Game of Retail Technology Continuous change in the retail industry is limiting retailers’ ability to plan, forecast, price, and replenish. Thus, many retailers are facing a dilemma: they need new retail technology to adapt their processes and respond more rapidly to changing markets, but they can’t afford the up-front expenditure or lengthy implementation. But advances in new software-as-a-service (SaaS) retail Read More...
What Makes Human-centric BPM Different?
Business process management (BPM) is ultimately about people, not technology. While technology enables BPM, it is people who lead, manage, and participate in

what are rfps rfis  Makes Human-centric BPM Different? Business process management (BPM) is ultimately about people, not technology. While technology enables BPM, it is people who lead, manage, and participate in business processes. However, BPM vendors have not traditionally focused on human-centric needs. A human-centric perspective can transform BPM from a cold automation system into an intuitive, user-friendly tool that eliminates redundancy and accelerates how work gets done. Read More...
What Your Refrigerator Can Teach You about Lean Inventory
A lean supply chain consists of two major components—lean manufacturing and lean distribution—which focus on satisfying customer demand efficiently, at the

what are rfps rfis  amount of waste. But what if your replenishment strategy is your distribution center’s weakest link? To improve customer satisfaction and achieve efficiency and balance, your replenishment strategy must consider all the key variables. Read More...
What Makes a Good White Paper Good… (part two)
And here's the second point that all writers of IT white papers should keep in mind when writing (special notice of this point should be taken by those writers

what are rfps rfis  for more on what language NOT to use when you're writing a white paper... and keep checking for points three and four, coming soon...! Read More...
Six Common Mistakes Companies Are Making Today
Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI)

what are rfps rfis  Common Mistakes Companies Are Making Today Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI) to avoid these same mistakes. Plus, take a quick quiz to evaluate your own company’s BI quotient and find out which BI approach will help you avoid these blunders. Read More...
Are Software Vendors Messing with Your Head? (The Art of Reading White Papers)
If you're researching a software selection project, you need to take full advantage of the white papers available to you. Find out about the top 10 white paper

what are rfps rfis  the business curve, is what they're trying to tell you. And the solution to that is to get ahead of the technology curve. Make perfect sense? I didn't think so. However, you may be seeking a software solution for reasons that have nothing to do with the so-called feverish pace of business. Maybe you need to replace your in-house-developed application. Or maybe the development of new business processes is driving the adoption of a new system. Whatever the case, you need to sort the facts from the guff, Read More...
Are You Ready for the Cloud?
In almost every organization’s internal meetings and corridors, there’s a lot of chattering about whether cloud computing is an option that can bring tangible

what are rfps rfis  important to define primarily what you are going to move to the cloud: data, processes, or both. There are a vast number of options when taking this into consideration. Depending on what you are planning to move to the cloud, it will be necessary to consider what you will need in terms of cloud model providers: •    A software-as-a-service (SaaS) provider: to move your data to the cloud and let a vendor provide you with the necessary applications •    A platform-as-a-service (PaaS) provider: to Read More...
Why Businesses are Adopting Unified Communications
In 2011 Trends Report: Unified Communications, learn how advances in technology are making it easier and more economical to integrate communication...

what are rfps rfis  Businesses are Adopting Unified Communications Business communications come in many forms these days. The challenge is to interconnect them to make your company more efficient and productive. That's where unified communications (UC) come in. In 2011 Trends Report: Unified Communications , learn how advances in technology are making it easier and more economical to integrate communications channels like the telephone, social media, teleconferencing, instant messaging, and online collaboration tools. Read More...
Professional Services Are Catching-up With CRM
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry

what are rfps rfis  Services Are Catching-up With CRM Event Summary The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business model with limited need for customization. As the overall services market is projected to grow significantly by 2006, vendors have a propensity to Read More...

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