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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what are the companies that uses decision support systems in the


Quote-to-order: The Major Players in the Manufacturing Arena
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The

what are the companies that uses decision support systems in the  making, as well as what the customer's preferences are from an option standpoint. Organizations also have the ability to discover market patterns, customer profiling and product association, and pricing and product discount differentiation based on geography, customer, and volume—all creating opportunities for up-selling and cross-selling. Support for the acquisition and retention of profitable customers through a personalized approach to campaign management and through the blending of inbound and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Challenges of the Future: The Rebirth of Small Independent Retail in America


By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than $2.5 million (USD), and more than 98 percent have fewer than 100 employees. To compete, small businesses need to be innovative, and understand both personalization and value, and how to execute best practices to build success.

what are the companies that uses decision support systems in the  out where they are. What are they reading? What are they doing? A big problem for small independents is getting help with your advertising. Many get help from the ad salespeople who have as much background in successful advertising as the guy selling shoes does with running in the Olympics. They're selling their product and program and what do you know? You believe them. The one-size-fits-all advertising strategy is a huge problem. On product sourcing In the frame business there is a big conglomerate Read More

In Search of Clarity: Unraveling the Complexities of Executive Decision Making


Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. But enormous growth in a company’s size and operations adds complexity to decision-making processes. Learn about the five ingredients of good decision making, according to the responses of 154 executives in a global survey.

what are the companies that uses decision support systems in the  yield useful insights. To what extent are the metrics used in decision-making (operational and management) standardised throughout your organisation? Another issue is that of metrics. Historically, at most companies different units have developed their own metrics suited to their specific functions. Meaningful data aggregation, though, requires a common set of definitions. Even agreement on something as apparently simple as what a customer is, says Mr Papesh, can require a big effort. Little wonder that Read More

Contributing to the Rejuvenation of Legacy Systems in the Enterprise Resource Planning Field


With its focus on service-oriented architecture, SSA Global appears to be sticking to its pledge to protect the user's investment as much as it can, while still modernizing the users' applications.

what are the companies that uses decision support systems in the  information that tells them what the true, long-term cost of a technology investment will be (without a credible ROI forecast, the odds are that a given project will not be approved). Bundled with this is the trend towards application portfolio rationalization; over the last few decades, we have seen a move towards decentralization, as a result of which companies have built elaborate localized technology infrastructures to support the needs of remote locations. Despite the flexibility and agility of Read More

How to Outsell the Competition: The Benchmarking Edge for Successful Sales Execution


Benchmarking is a process where companies compare their performance over time against their competition. In doing so, they can identify where their strengths lie and where improvement may be needed. The point of benchmarking is to focus on areas that will yield the best return. For companies to succeed in their benchmarking efforts and gain a sustained competitive advantage, five key steps should be considered.

what are the companies that uses decision support systems in the  no real record of what or how much has been ordered by each customer, marketing has no way to know if the leads generated are actually converting to customers nor the value of the customer to which they convert. Metrics for Management Metrics are important to all levels of the sales organization - the sales reps want to see how they are doing against their compensation plans (in real-time), and sales management wants the ability to see the details as well as the big picture. Thus, the delivery of metrics Read More

The Automotive Supply Chain in the New Normal: Analysis of the Industry and its Supply Chain Opportunities


While change is never easy, continuing with an outdated process does not help companies to stay competitive. Learn how transforming your S&OP process from a supply-demand balancing exercise to a strategic approach that integrates your entire business can increase supply chain visibility, improve customer service, and ensure a better balance between demand, capacity, and profitability. And know the Top 10 myths in S&OP.

what are the companies that uses decision support systems in the  supply chain management,scm,global scm,global supply chain management,supply chain management review,supply chain management software,global supply chain,what is supply chain management,supply chain logistics management,supply chain management certification,software supply chain management,supply chain,logistics supply chain management,value chain management,supply chain managment Read More

Sharepoint -The Face Of Your Enterprise Architecture


This paper reviews some of the key challenges faced by today’s enterprises, e.g., use of too many systems and difficulty in information structuring and standardization, and explores the features and functionalities of SharePoint that makes it a key component of your enterprise architecture. See how how SharePoint as a platform can be used to integrate enterprise business infrastructure and solutions for your organization.

what are the companies that uses decision support systems in the  SharePoint intranet,SharePoint infrastructure deployment,sharepoint deployment wizard Read More

Back to the Future—Revisiting Capital and the Bank of Tomorrow


Over the decades there have been many views on what the bank of the future would be. Some ideas have been radical and some have been transitional, while others never really took hold. It just might be that what we need for the bank of tomorrow is not a new model, but rather one that takes inspiration from the bank of yesterday. Download this paper and find out more.

what are the companies that uses decision support systems in the  been many views on what the bank of the future would be. Some ideas have been radical and some have been transitional, while others never really took hold. It just might be that what we need for the bank of tomorrow is not a new model, but rather one that takes inspiration from the bank of yesterday. Download this paper and find out more. Read More

The Evolution of the Last-mile Supply Chain


“Last-mile supply chain services” is an evolving segment of the supply chain industry, but a cutting-edge segment that has evolved as supply chain managers across the US struggle to cope with the inadequacies of the current globalized supply chain model. Learn five reasons why current supply chain models are flawed and how you can use a new architecture to balance supply chain risk, globalized sourcing, and economics.

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The Empires Strike Back - Part II: The Likes Of IBM, EDS, And CSC In E-Business


In the past year the traditional consulting houses have executed major initiatives to counter the challenges of the pure play and fringe market invaders. Being big doesn't mean being slow, as these Behemoths have demonstrated – once they tuned in to the new market realities.

what are the companies that uses decision support systems in the  how many and at what quality and price. Padding of labor, personnel rotation, and padding days spent are not unknown practices to ensure engagement profitability for the vendor. Though time and materials (T&M) is the most common, with these large organizations it can be expensive. The advantages of T&M is that it provides a flexibility in the case of sizable changes in the development specifications. Its downside is that costs and business goals have to be tightly controlled, and the user needs to have a Read More

On the Move: Great Productivity Solutions for the Mobile Sales Team


In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a mobile sales team. Selling will be a mobile discipline. It’s imperative to craft a plan for making mobility standard and keeping information secure.

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The Old ERP Dilemma - Should We Install The New Release?


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what are the companies that uses decision support systems in the  difficult was the installation? What surprises did they have? Where were the problems? The vendor can also help you, in two ways. First the vendor should be providing information on the installation process. This is important knowledge but is often scrubbed to minimize the negatives. Second, talk to your trusted advisor on the vendor's hot line. They typically know the real life problems that others are having. With both of these sources of information, you are leveraging the experience of others. That as Read More

Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

what are the companies that uses decision support systems in the  those prospects interested in what you have to offer. As for existing customers, you should use level of satisfaction as the criterion by which to target them; an unhappy customer will be unlikely to want to buy from you, no matter how tempting your offer may be. Create Dynamic Customer Profiles Profiles should be based on customer needs, not on your company taxonomy. Make sure you maintain all documentation up to date, and that all parties involved in customer interactions are contributing. Further inves Read More

PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 1: The News


PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases. While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future, its direct competitors are far from feeling easy.

what are the companies that uses decision support systems in the  Giving Fervent Hope To The Market And Jitters To The Competition. Part 1: The News PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition Part 1: The News P.J. Jakovljevic - June 26, 2001 Event Summary  PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases. The rhetoric and hype aside, the fact is that PeopleSoft has become a fearsome enterprise applications provider. PeopleSoft has joined the elite Read More

Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both


Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the implementation of such programs as simple as it seems?

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