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 what does crm erp stand for


Why .NET Technology Is Important for ERP
.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise

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Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

what does crm erp stand for  time to refocus on what CRM really is about ' the customer ' to achieve the results CRM has promised to deliver. In order to be successful, organizations must approach CRM without compromise. Focusing primarily on bottom-line costs and departmental goals limits the top-line potential of CRM investments. The benefits of CRM can be much greater if more companies take CRM to the next level by designing their CRM strategy for future ambitions instead of just implementing software to support current Read More

How to Choose a Hosted CRM Application for SMBs


While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

what does crm erp stand for  vendor, partners, IT resources? What will on-going training, support & maintenance cost? Source: AberdeenGroup, June 2006 In a competitive global economy, organizations that focus on understanding and serving customers sustain a clear advantage. Consider vendors that provide greater visibility and operational decision-support in regards to customer, partner or supplier needs. The delivery model is no longer a primary consideration. End-users who wish to contact me for further input into their Read More

Marquee Vendors Partner for Deepening Inherent CRM and BI Links


Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and illustrate the value of MA.

what does crm erp stand for  management (PRM) realm (see What Does the Future Hold for PRM? ). In 2002, with the purchase of Cybrant , Blue Martini entered B2B, on the sell-side of e-commerce, because Cybrant provided the configuration for guided-selling functionality. From there, Blue Martini then narrowed its focus to only two industries—retail and manufacturing. In 2004, the company backpedaled its positioning as a CRM suite provider to focus on interactive selling optimization, mainly due to declining business in e-commerce Read More

(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

what does crm erp stand for  to more quickly meet what it perceives as customers’ needs. A Flagship Horizontal ERP Platform Eventually, Consona hopes that this process will open up the possibility of a greater number of rapidly developed new products (possibly organically rather than via acquisitions) to meet the needs of industries the company does not currently serve. Thus, in addition to the five vertically focused business units noted above, Consona has also formed a horizontal ERP business unit that covers a broader range of Read More

Strong Showing for Infor SyteLine v.9 for ERP for Engineer-to-order Manufacturing [Infographic]


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what does crm erp stand for  ETO manufacturing, Infor SyteLine, ETO ERP, engineer-to-order manufacturing Read More

IFS Applications


Developed using open, component-based technology, IFS Applications provide extended enterprise resource planning (ERP) functionality, including customer relationship management (CRM); supply chain management (SCM); product lifecycle management (PLM); corporate performance management (CPM); enterprise asset management (EAM); and maintenance, repair, and overhaul (MRO) capabilities. IFS Applications' service-oriented architecture (SOA) is designed to help companies collaborate with partners, suppliers, and customers. IFS Applications are a comprehensive business system for midsize and large organizations. In addition to the processes that are supported by all business systems, such as finances, inventories, traditional manufacturing, and customer management, IFS Applications support the entire lifecycle of products from construction to maintenance and aftermarket services.  

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Dynamics CRM


Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer service capabilities. The product offers businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Native Office Outlook integration encourages rapid user adoption, improves productivity, and helps streamline business processes for greater overall impact. Microsoft Dynamics CRM provides enterprise scalability, performance, and flexibility with a choice of on-premise and on-demand deployments.  

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Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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IFS Applications (v. 7.5) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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