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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what does stand for scm


What Does the Future Hold for PRM?
Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach and nurture them. With so much

what does stand for scm  State of PRM Vendors What are the advantages of partner relationship management (PRM) applications and can they be sustained stand-alone? Designed to help manufacturers reach end users served by an intermediary, PRM software lets original equipment manufacturers (OEMs) grasp feedback from end customers, while also supporting commerce and interactions with distributors. Then the natural question is why only a few software vendors specializing in PRM, which is also known as channel management, demand chain

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Management (SCM) RFI/RFP Template

Demand Management,Supply Chain Optimization,Warehouse Management System (WMS),Production and Supply Planning,Service Parts Planning,Transportation Management System (TMS),International Trade Logistics (ITL),Order Management,Supply Chain Event Management,Supplier Relationship Management (SRM),Product Technology  

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What Have Epicor and Activant Been Up To (Post-Merger)?


April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic sits down with CMO John Hiraoka to discuss the opportunities and challenges created by the merger and the potential synergy of the combined company, Epicor Software Corporation, to grow a wide range of products and industries, a very ambitious yet difficult-to-realize strategy.

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How to Choose a Hosted CRM Application for SMBs


While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

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SaaS Buyer's Guide for Wholesale and Distribution


SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk. Learn how SaaS works, who the major vendors are, how SaaS can help your business grow, and how to find the SaaS solution that’s right for you. It’s all in this comprehensive SaaS Buyer’s Guide for Wholesale and Distribution from TEC and SupplyChainBrain.

From a business requirements perspective, the defining characteristic of wholesale and distribution (W&D) organizations is that they operate as intermediate agents between manufacturers and retailers. Their top business needs thus focus on requirements for:

  • processing high volumes of transactions,
  • maintaining constant communication between upstream and downstream collaborators (manufacturers and retailers/customers, respectively), and
  • managing products for multiple competitors within the same warehouse or distribution center

In this guide we will explore considerations for W&D organizations that are considering adoption of the SaaS delivery model, and examine the particular business issues that arise from this change.Specifically, we will address the following considerations:

  • the differences between SaaS and on-premise delivery models
  • SaaS architectures
  • SaaS pros, cons, and other considerations
  • selection criteria for SaaS-based applications
  • viable wholesale and distribution SaaS vendors

Later in this guide, we’ll provide examples of SaaS delivery model success stories, as well as a SaaS IT directory, segmented according to business area.


Table of Contents


Preface

Software as a Service: A Buyer’s Guide


Spotlight on Adaptability and Agility

Thought Leadership from SAP
SAP’s Perspective on Software as a Service

SAP Case Study
Johnson Products Capitalizing on New Sales after 30-day SAP Deployment


Spotlight on Manufacturing and Distribution

Thought Leadership from Epicor
SaaS ERP for Small Manufacturers and Distributors

TECSYS Case Study
LifeScience Logistics Achieves 99.97% Inventory Accuracy with TECYS’ EliteSeries for Healthcare


Spotlight on Growing Your Company with SaaS

Thought Leadership from NetSuite
The Benefits of a Business Management Software Suite for High-growth and Midsized Businesses: Overcoming the Barriers of Stand-alone Business Applications

NetSuite Case Study
Woodworking Machinery Maker Cuts Costs, Grows Efficiency with NetSuite

NetSuite Case Study
NetSuite Helps Manufacturer Take Advantage of Fast Market Growth


Spotlight on Distribution Centers

Thought Leadership from Bond International Software
Cloud Computing for Your Distribution Workforce

IBS Case Study
Konaflex Focuses on its Core Business with IBS Distribution Management Software


Vendor Directory


Download the full copy of the TEC 2010 SaaS Buyer’s Guide for wholesale and distribution.



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What Are the Differences between the SaaS and On-premise Delivery Models?



Defining the on-premise delivery model is relatively straightforward:

  • The software is acquired by the customer up-front.
  • The software is installed, deployed, managed, and maintained at the customer’s site, generally with a great degree of involvement by the customer.
  • The customer provides the in-house infrastructure (e.g., servers, hardware, networks) to support the software.


Defining the SaaS model is slightly more complex, since different SaaS vendors offer different definitions. We’ll explore these variations in more detail shortly, but for now we’ll note the following SaaS characteristics:

  • The software vendor provides customers with access to the software via the Internet.
  • The customer pays for this service on a subscription basis (normally per user, per month, or per number of transactions).
  • The vendor is responsible for maintenance, upgrades, and software support, as well as the supporting infrastructure.

The major difference between the on-premise and SaaS delivery model lies in the ownership of the software. In the on-premise model, once the software is purchased, the customer owns it. In the SaaS delivery model, the software is not owned by the customer: it is provided to the customer in the same manner as any other service.


Download the full copy of the TEC 2010 SaaS Buyer’s Guide for wholesale and distribution.

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i2, SAP, Oracle Poised For Showdown in Q4


With analysts expecting SCM software spending to rebound in Q3 and Q4, vendors are sharpening their knives for a lunge at the supply chain pie. Which one will pull out the plum?

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Technology Evaluation Centers and the Vendor Shootout™ for ERP Team Up for Another Two Years of Premium ERP Software Assessment and Comparison Events


The Vendor Shootout for ERP is North America’s first and longest running event focused on simplifying enterprise resource planning (ERP) software evaluation and selection. Technology Evaluation Centers (TEC) returns as the moderator for the events in 2015 and 2016, featuring six or more of the world’s leading software vendors presenting their ERP solutions head-to-head, live, under one roof.

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RP Software Review: IFS Application version 8.0 for ERP for Services


This enterprise resource planning (ERP) solution software review report examines the ERP software by IFS and its support for business management processes against known benchmarks. It assesses IFS Application (v. 80) for ERP functionality and reviews the product’s support capacity with a focus on:

  • Portfolio and Project Management
  • Resource Planning and Scheduling
  • Opportunity, Contact, and Contract Management
  • Time and Expense Management
  • Budgeting, Costing, and Billing
  • Knowledge Management, Collaboration, and Analysis
  • Third-party Integration
  • Back-Office Functionality

The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by IFS. The review identifies the features of IFS Applications that distinguishes it from other business process management solutions, including its compatibility with multiple sites and companies, its integrated document management feature, and its support for mobile operations across various devices. In this review, the analyst outlines the software provider’s implementation process, support model, and target user base.

IFS Applications achieved TEC certification status for its ERP software solution by completing TEC’s certification program, which includes a demonstration of the ERP software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of IFS Applications, a TEC analyst has assessed the ERP software’s features, evaluating the software against known industry benchmarks, to determine that IFS Applications by IFS is a strong services support ERP system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how IFS Applications can help businesses achieve their ERP objectives.

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Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail


Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders have begun to demonstrate an ability to achieve market advantage through the effective use of specialized enterprise applications. As a result, the requirement for all retailers to increase their investment in IT and adopt best practices has thus grown.

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ERP Software Review: Jobscope Enterprise Edition (JEE) version 16 for ERP for ETO Manufacturing


This engineer-to-order enterprise resource planning (ETO ERP) solution software review report examines the ERP software by Jobscope and its support for business management processes against known benchmarks. It assesses Jobscope Enterprise Edition (JEE) for ERP functionality and reviews the product’s support capacity with a focus on:

  • Financials
  • Human Resources
  • Discrete Manufacturing Management
  • Inventory Management
  • Purchasing Management
  • Quality Management
  • Sales Management

The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by Jobscope. The review identifies the features of JEE that distinguishes it from other business process management solutions, including its online order entry, tracking, modification, and inquiry tools, its entire suite license approach, and its task performance managing functions accesses through an intuitively navigated interface. In this review, the analyst outlines the software provider’s implementation process, support model, and target user base.

JEE achieved TEC certification status for its ERP software solution by completing TEC’s certification program, which includes a demonstration of the ERP software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of JEE, a TEC analyst has assessed the ERP software’s features, evaluating the software against known industry benchmarks, to determine that JEE by Jobscope is a strong ETO manufacturing ERP system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how JEE can help businesses achieve their ETO ERP objectives.

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What to Look For in a Customer Relationship Management (CRM) Application for Small Businesses


At one time, CRM systems required a massive software investment that only the largest organizations could afford, with complex custom integrations and user interfaces that required weeks or months of training and dedicated in-house IT staff. But today, affordable, user-friendly CRM applications that are made specifically with small businesses in mind are easily available.

This is good news for small businesses, but it creates a new challenge: How do you select the best CRM application for your organization?

This white paper gives four key considerations for choosing a CRM solution, and outlines the main benefits of "going CRM" (and the features and capabilities that make them possible) based on a recent survey of more than 1,200 small business CRM users.

If your company has outgrown Excel, and using email to track your customers has become overwhelming, it's more than likely time to move to a CRM application. Read this white paper for tips on what to look for in a CRM application that will take your business to the next level.

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Technology Evaluation Centers (TEC) Moderates 20th Vendor Shootout for ERP, Featuring Live ERP Software Demonstrations for Manufacturers and Distributors


The Vendor Shootout for ERP event has helped hundreds of organizations with their enterprise software selections. Moderated by TEC, an impartial software evaluation firm, attendees see the best ERP systems for manufacturing and distribution and can talk one on one with the top ERP vendors in North America.

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