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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what is 2g


E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

what is 2g  agents, you're not sure what happened to those leads. Details: The marketing group is asking you to report on the effectiveness of the latest marketing campaign to drive prospects to your Website. You are unsure when and how often the person who is responsible for checking your info@ email account is doing so and forwarding those email messages to your sales team. You have no reporting tool to determine how quickly your sales team is responding to these inquiries. You have several sales reps working

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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While Baan may have avoided euthanasia in the nick of time, evidence is mounting that a number of anxious and/or disgruntled customers have not found this assuring.

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Sales Is from Mars, Marketing Is from Venus


There is a disconnect between marketing and sales. Marketing is focused on the consumer experience while sales is all about the merchandise. Technologies, such as auto identification technologies, radio frequency identification, sensors, and voice activated technologies, may be able to narrow this gap.

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IFS Field Service Management Is Now a TEC Certified Solution


TEC is pleased to announce that IFS Field Service Management is now part of Technology Evaluation Centers’ (TEC’s) field service management (FSM) certified solutions and available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Within the next few weeks, the IFS Certification Report will be available for download on

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Vertical Marketing--What Is A Vertical?


What is vertical marketing? Vertical marketing is product and promotion efforts targeted at specific industries. Many benefits are derived from vertical marketing. These include messages that are better received, credibility, marketing budgets that go farther, less competition, etc. A common mistake is the failure to understand the verticals you choose to target. The definition of a vertical is not what the vendor thinks; it is what the prospects think.

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Made2Manage (v.7) Is TEC Certified for Discrete Manufacturing ERP


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IFS Applications 8 Is Now TEC Certified in Multiple Areas


Technology Evaluation Centers (TEC) is pleased to announce that IFS Applications version 8 is now TEC Certified. IFS Applications is one of the few software solutions that has been TEC Certified in a broad expanse of knowledge areas, as IFS requested the certification procedure for IFS Applications for the following ten TEC models: ERP for Mining, ERP for Discrete Manufacturing, ERP for Services

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Mobile Is the New Face of Engagement


By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products.

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Visibility.net Is TEC Certified for Engineer-to-order Enterprise Resource Planning (ETO ERP)


TEC is pleased to announce that Visibility.net by Visibility Corporation is now TEC Certified for engineer-to-order enterprise resource planning (ETO ERP) manufacturing under the Enterprise Resource Planning (ERP) Evaluation Center. Visibility Corporation is the provider of the Visibility.net solution for complex and mixed-mode manufacturers. Visibility is a privately owned company

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Epicor ERP Version 10 Is Now TEC Certified


Epicor ERP version 10 is now TEC certified in the ERP and financials solution spaces. Epicor ERP software is an enterprise-wide solution that is capable of supporting medium and larger businesses in functionality and scalability while remaining user friendly, with a logic that even relatively inexperienced ERP software users can easily comprehend. Read more in this blog post about the Epicor ERP 10 certification from TEC's Aleksey Osintsev.

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