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Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2
IFS arrived over five years ago on U.S. shores, with a Christmas-bag full of software components that run from the front-office to back-office and back again

what is a pivotal study  include Document Management, and what IFS calls Business Performance, which is more commonly called Business Intelligence or reporting. Document Management is essentially a flat-file library with a layer of templates, version control and release management, as well as OCR support. It makes documents available via the browser. The Business Performance module consists of a homegrown Datawarehouse, and bundles Crystal Reports from Crystal Decisions . It includes over 300 pre-built reports. It includes Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » what is a pivotal study


Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

what is a pivotal study  delivery strategy and determine what information—from both structured database sources and unstructured sources— needs to go where. Likewise, users also need to research vendors claims of vertical expertise to ensure that the necessary structural changes to the software code are made to handle specific business processes. Even the mini-verticals within a vertical will have particular processes. Adding industry specific terminology or implementing a particular report style is not enough and will not Read More
The Ghost in the Machine: Where Has Process Automation Left the Consumer?
Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of

what is a pivotal study  keep coming, no matter what the degree of transactional automation, and this is why enterprises continue to put such emphasis on brand loyalty. It's an old literary, media, historical, and industrial truth: form is content. And when you've reached the point of automating the form, to a certain degree you've automated the content. Now, consumers are in no danger of becoming fully-automated buying machines (and here, it's actually worth pointing out that consumerism is not simply a crude form of Read More
These Are the Times of CRM Vindication and Validation - Part 1
Some previous TEC blog posts have discussed the benefits (but also the inevitable caveats) of white papers, including the all-too-common vendors’ self

what is a pivotal study  or might not know what delivery dates they can realistically promise; service people may not know that a customer has just bought a new product and deliver consumables for the old one.” In a nutshell, fragmented customer information prevents a company from speaking with one voice. Unifying such information is the province of the CRM software category, and the need for unification is the reason why CRM is often one of the first significant enterprise applications deployed by growing companies. Current Read More

IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However, some product integration issues

what is a pivotal study  ) in 2000 (see What Is IFS Up To in the CRM Arena? ! ) represented IFS’s tacit concession that it had gone beyond its means with its too-ambitious product scope and geographic expansion. IFS aimed at further expansion in the 1990s: hoping to gain a fast US beachhead by converting its customer base from the Time-Critical Manufacturing (TCM) product to its own enterprise applications, IFS bought US-based ERP vendor Effective Management Systems (EMS). However, customer satisfaction with TCM was Read More
SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market
Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better

what is a pivotal study  SAP Enterprise Mobility,mobility,consumerization,enterprise mobility,enterprise mobility strategy,SAP Read More
Facing A Selection? Try A Knowledge-Based Matchmaker Part 4: User Recommendations
This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require research to determine the short

what is a pivotal study  software that seemingly does what is wanted from it). Nonetheless, it is very unlikely that, an avid opera-lover and artistic person will be a good fit with a couch-potato hooked on incessantly guzzling beer and watching sitcoms or the WWF. If a personal relationship is to work, there needs to be a chemistry that cannot be captured by a questionnaire, but the questionnaire does narrow the field. To that end, the scripted scenario demonstration phase of an ERP selection process is the perfect opportunity Read More
Computer Associates Jasmineii - When Is A Portal Not Just A Portal?
Computer Associates International, Inc. has announced the availability of Jasmineii Portal 3.0, the latest version of its portal technology. The product also

what is a pivotal study  the deeper implications of what is actually contained in the product. Watch the TechnologyEvaluation.Com website for an upcoming series of articles on the nature of Application Integration, market forces, and players. Computer Associates International , Inc . (NYSE: CA), a leading provider of e-Business management solutions, recently announced the general availability of Jasmine ii Portal 3.0 e-Business information portal. The new release enables customers to meet global e-Business objectives through Read More
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

what is a pivotal study  get considered. Buy only what you need, pay as you go, and focus on value: these are the new rules of the game. The immediate challenge for company executives in this new environment is to quickly assess what has changed and plan accordingly. The following insights are needed in short order: Do we understand the implications of changing customer demand on our business? Who are our best customers? Where are they spending their limited budgets? What gaps in our product mix, pricing, and supply must we fill Read More
ILM as a Journey: Moving Towards Storage as a Service
Technology decision-making in larger organizations is about making existing IT platforms as efficient as possible. However, there are weaknesses in the day-to

what is a pivotal study  as a Journey: Moving Towards Storage as a Service Technology decision-making in larger organizations is about making existing IT platforms as efficient as possible. However, there are weaknesses in the day-to-day operation of such environments, particularly in storage and information management. Positioning information lifecycle management (ILM) in the context of infrastructure management provides an understanding of where we are today—and of how much further there is to go. Read More
Leveraging Technology to Maintain a Competitive Edge during Tough Economic Times --A Panel Discussion Analyzed Part One: Introduction
Follow up with analysis on the recent executive panel titled

what is a pivotal study  questions are Q1 . What is the one piece of new software or technology that will be a must-have in the next five years? (see Part One) Q2 . Some pundits say the future of enterprise software lies in service-oriented architectures and component applications . True? False? (see Part One) Q3 . How does the development of new business processes and business process modeling fit in? (see Part Two) Q4 . What are applications hosting and other service models? (see Part Three) Q5 . Radio frequency identification Read More
A Tale of a Few Good SCM Players - Part 2
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

what is a pivotal study  If one thinks about what the big  enterprise resource planning (ERP ) players are good at, my belief is that they prosper in structured, clean, self-contained environments. Basic ERP financial transactions are like that–they are structured, largely inside four walls, and fairly easy to automate once rules are in place. In contrast, the heavy-duty SCE is an area that has been too dirty for SAP and Oracle to ever really dominate. This logistics space’s intricacies have given both best-of-breed and Read More
A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

what is a pivotal study  strategy, answer the following: What is the best source for customers? Were they referrals, or did they find you on their own? Did they respond to direct marketing or external sources? On first contact, what information did they seek? Did the sale stem from self-service or assisted interaction? What was the ROI for the campaign? Consider also the absence of certain inquiries. Why, for example, are there no Web inquiries from prospects already in the non-Web channel customer base? Analyzing Web-based Read More
Get ERP Right the First Time: A Practical Guide to Selecting and Implementing a New ERP System
Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult

what is a pivotal study  company’s situation. Find out what they are, and learn how you can increase your chances of a successful ERP implementation. Read More
Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Three: Market Impact and User Recommendations
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have been geared mostly to process industries. To

what is a pivotal study  are to be retained, what are to be divested or phased out over time. Until the new product strategy is crystal clear and publicly committed to by the new owner, we advise potential users to warily evaluate the product even within its ETO discrete manufacturing sweet spot. (Of course, learning about new features and attractive pricing would be beneficial, at least for information and for leverage with other vendors.) We suggest evaluating the bells-and-whistles, price, reference sites within your Read More

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