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Social Media and Customer Experience Feedback
Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen

what is a social commentary  enabling you to view what social media communities are saying about your company.   Appendix (Other sites to be aware of) Flickr, YouTube, Windows Live Spaces, Google groups, Yahoo Groups, Ning, Blogger, Linkedin.com Bebo.com, Yuku.com, Xanga.com, Orkut.com. This is how we see it. About Richard D. Hanks, Jon Grover, and Mindshare Richard D. Hanks is the President of Mindshare Technologies , a leading provider of real-time, automated customer and employee feedback solutions. His experience spans multiple Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » what is a social commentary


Ariba LIVE 2014—Spotlight on Procurement and Predictive
Ariba LIVE 2014 was the 15th annual customer conference by Ariba, an SAP company, and the largest one thus far with 2,200 attendees. The major themes of this

what is a social commentary  Reading:   AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 2 (June 2012) Read More...
Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

what is a social commentary  examines the following questions: What is the major direction in CRM right now? How is the trend toward social networks changing the relationship between businesses and their customers? What should businesses be doing to capitalize on this change? What is myCRMcareer.com, and what does it offer CRM professionals? Podcast Transcript Welcome to TEC Radio. I'm Wayne Thompson, director of research for Technology Evaluation Centers, and I'll be your host for today's show. In this episode, we'll be discussing Read More...
Progress Exchange 2013 Part One: What's the Current State of Progress?
By P.J. Jakovljevic (see bio) and Bob Eastman (see bio)As it has been excruciatingly painful for die-hard Boston Red Sox fans to watch their moribund

what is a social commentary  a singular focus on what it is good at, a mission which started 30 years ago. From its beginnings, Progress has helped many business professionals build powerful applications with purpose. Pead discussed the unique requirements of business professionals today: simplicity without having to rely on deep technical skills, connections to critical data, the capability to see before they build, and the ability to show results right away, all without a long and expensive IT project. He admitted that along that Read More...
What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com
Salesforce.com and Blackboard have joined forces to offer cloud-based sales training for their customers. And according to TEC Research Analysts, if you’re

what is a social commentary  application? If so, at what additional cost? Tim (Blackboard): Absolutely! The migration to the Blackboard Learn for Sales platform is easy and fast for current Blackboard clients. In fact, through the cloud-based model, clients can even pilot the application with a select group of users before full implementation. And, there is no additional cost for current clients to leverage the application unless they are adding users or require customization. TEC: What type of response have you gotten through Read More...
Creating a Business from a Project
Many software services companies are not able to turn their individual project successes into a line of business that brings in additional revenue streams. At

what is a social commentary  happy continuing to sell what they have been selling, and won't have the time to identify opportunities in new areas. So, it is the responsibility of the LOB head to generate enthusiasm amongst the sales force for the newly created offerings. Sales primers are useful here. They educate the sales force with the jargon prevalent in your technology area, and expose them to the size of market that is available to them. Sharing information on big wins by competitors in your area is also a good way to motivate Read More...
The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case
In today’s fast-changing world, the learning management system (LMS) has become mission critical to organizations that are trying to keep employees up to date

what is a social commentary  LMS, learning management system, learning software, learning management, learning system, employee learning Read More...
The Challenges of a Business Intelligence Implementation: A Case Study
The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its

what is a social commentary  in the market, and what it is doing to expand functionality by improving on its strengths and overcoming its challenges costs—the price of the software, licenses, servers, support, future releases, and upgrades support—the level of support provided by the vendor (gauged from vendor service-level agreements [SLAs], as well as references) technical expertise—expertise at the vendor level, and the ability to transfer that expertise to the user community With the results captured, the DS group Read More...
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection

what is a social commentary  iPAQ having more of what is important to me. Figure 2. How the decision appears when lower priority criteria are neglected. At 11 o'clock in the spider, all the criteria are included in the decision. Going counterclockwise, more criteria are excluded. At twelve o'clock, we're basing our decision solely on Basic Supported Features . At two o'clock, the decision is based on three criteria - Basic Supported Features , PC Synchronization , and Advanced Features . I can ask the question whether a change Read More...
Microsoft And Great Plains - A Friendship That Turned Into A Marriage
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a

what is a social commentary  Powered By Logility ). What also helps is the Great Plains' monogamous relationship with Microsoft; Great Plains solely uses Microsoft technology in all of its products. The two have also been partnering in the development of Microsoft's .NET platform for the deployment of applications via the Web (for more information, see Great Plains' eEnterprise Solution 'N Sync with Microsoft's New Platforms ). The acquisition portends even more for Great Plains, which has been suffering financial indigestion from Read More...
Quote-to-order: A Newcomer Causes a Stir in the Market
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some

what is a social commentary  three will look at what differentiates BigMachines' from other vendors in the Q2O market and the vendor's position as a provider of multitennant SaaS, as well as note a few competitors in the SaaS-Q2O arena. Read More...
A How-to Guide for a Radio Frequency Identification Site Survey
As organizations prepare for a radio frequency identification (RFID) implementation, they often don't understand the preliminary work necessary to begin the

what is a social commentary  How-to Guide for a Radio Frequency Identification Site Survey A best practice approach to a radio frequency identification (RFID) implementation suggests that, as a preparatory task, a site survey be completed beforehand. A site survey will identify issues and hurdles to an RFID implementation, and suggest helpful, industry-proven techniques to solve these problems. The equipment, connection procedures, and methodology, as well as a list of tips for completing a site survey, are explored in this second Read More...
For a Million Gallons of Glue Find a Marketplace on Steroids
FreeMarkets, Inc., will provide marketplace access and services to the United States Postal Service. The USPS is the first Federal entity to use FreeMarkets

what is a social commentary  undoubtedly begin to encroach somewhat on the lower end of FreeMarkets' space. However, it is not efficient for such markets to attempt to develop the depth of product specific knowledge that FreeMarkets has in 70 different verticals. Similarly, while FreeMarkets could use its position in these verticals to build digital exchanges for more routine procurements, there is no compelling reason for them to do so. In the increasingly competitive world of electronic purchasing FreeMarkets has the enviable Read More...
Sitecore Announces Social Starter Kit and Social Connected
During the Sitecore Symposium North America, Sitecore presented two new applications aimed at marketers interested in integrating customer engagement management

what is a social commentary  Announces Social Starter Kit and Social Connected During the Sitecore Symposium North America,  Sitecore presented two new applications  aimed at marketers interested in integrating customer engagement management with website content management (WCM). Social Starter Kit combines online communities delivered by Telligent  with Sitecore's customer engagement platform and WCM. This addresses a challenge that marketing professionals are facing because, as a rule, they are using separate software Read More...
Challenges and User Recommendations for a Global Trading Solutions Provider on a Roll
The market is competitive, rapidly evolving, and highly fragmented, and one should only expect the intensity of competition to increase in the future. For the

what is a social commentary  to the point of what the buyer needs—a quick order confirmation process and access to the status of the shipment. With a Web services-based architecture, this solution allows buyers to build on the infrastructure they already have in place, rather than to have to deploy a complex new system that most likely has at least some level of duplicate functionality. Still, on a general note, the complexity and specialization of the global sourcing space makes it hard for any aspiring vendor to handle all the Read More...

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