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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what is censorship


Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

what is censorship  it a social phenomenon. What Does SCRM Do? If a CRM product integrates with social media tools, is it SCRM? What about tools that can be used to monitor blogs, social media Web sites, etc? In my opinion, SCRM takes advantage of social media to make CRM more efficient. In other words, instead of taking the phone book and calling people to market your services, now you can search people on Facebook and Twitter, to see who might be interested in your products. Or, instead of using door-to-door sales people,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Is Selling Software in China Really as Hard as It Seems?


You’re a North American software vendor. You’re considering setting up shop in China.  You know that the risks are formidable, but so are the potential rewards. Among the risks: intellectual property piracy issues, cultural adaptation challenges, currency restrictions, and governmental censorship (see The cost of doing business in China: Privacy for an excellent post on the Chinese

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Hacker Publication Gets Top Defense Attorney


In a case that will challenge the bowels of free speech and censorship and inevitably set a lot of legal precedents, renowned defense attorney Marcus Garbus has been retained by the Electronic Frontier Foundation to represent 2600 (an infamous hacker publication) that is being charged with circumvention of copyright protection systems (17 U.S.C. § 1201(a)(2)), specifically the Contents Scramble Systems (CSS) developed to protect Digital Video Discs (DVDs) against unauthorized access.

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POLL: Is Cloud-based Accounting/Financial Software Right for You?


TEC is preparing a new Financial Packages Buyer’s Guide, and we’d like to hear your thoughts on cloud-based finance and accounting software. Your responses to the questions below will help us keep the guide focused on the needs of real-world accountants, financial managers, IT specialists, and other professionals.{democracy:70}{democracy:71}{democracy:72}{democracy:73}{democracy:74

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Is Daily Defragmentation Needed in Today’s Environment?


The exponential growth of storage requirements is driven by the increased complexity and size of applications, operating systems, and data. In this environment of bigger disks storing not only larger files, but more files than ever, the effects of fragmentation rapidly grow on systems each day. To combat the daily degradation of system performance, disks need to be defragmented daily.

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CMS Is to Content as SOA Is to Enterprise Applications


There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to loosely couple service and functions, to being able to combine services into a new form, SOA and CMS share many common threads in the enterprise world. Find out how the forces that have made SOA so important today are now doing the same for CMS in web site management.

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Resistance is Futile: Computer Associates Assimilates yet another Major Software Firm


Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology buyout of 1999, which was the previous record holder.

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What Is EDI?


Electronic data interchange (EDI) is a general term used to explain computer-to-computer exchange of routine business documents, using an approved, standard format, without human intervention. Understanding your primary goal is vital when beginning to implement an EDI system. Find out how your business can run more efficiently and effectively with an EDI solution.

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NetSuite Is TEC Certified for ERP for Services Evaluation


NetSuite ERP is now TEC certified in the enterprise resource planning (ERP) for services software space. TEC's Ted Rohm gives you the benefits of NetSuite ERP for services organizations, and shares the main enhancements of the redesign of NetSuite ERP's user interface in Version 4, release 2. Read up on progressive disclosure and other features that make NetSuite ERP a solid solution for the services industry.

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JustFoodERP Is Now TEC Certified


This year TEC analysts are certifying a variety of new ERP solutions for process manufacturers. Another that has been recently certified is vendor JustFoodERP's eponymous software JustFoodERP. JustFoodERP is a subsidiary of the Microsoft Dynamics Partner IndustryBuilt, and was founded just over 12 years ago specifically to develop and deliver an ERP system focused on the food and beverage

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Mobile Is the New Face of Engagement


By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products.

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