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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is cgi bin


Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

what is cgi bin  in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that you do not disappoint your customers relative to their expectations.  I sometimes shop at a local discount store. The goods are not high quality, the store

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Warehouse Management System (WMS) RFI/RFP Template

Warehouse Configuration, Bin Location Setup, Receiving, Inventory Control, Packing and Shipping, Picking, Adaptability, Technology Configuration, Product Technology 

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Hiring on Assumptions Is Not Cost-effective


The importance of resource selection is undervalued in the software industry. But in fact, the resource selection process is directly related to software development mission success. The in-house interview process typically fails to achieve comprehensive in-depth skills assessment, and is not cost-effective. However, you can improve matters by integrating external technical skills assessment expertise into the hiring process.

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What Is ERP, Anyway?


We get asked this question a lot, so I thought I'd provide a brief overview. Enterprise resource planning (ERP) software unifies traditional management functions within a coherent, integrated system. These management functions may vary from product to product, but comprehensive ERP software applications encompass the following areas: • sales • marketing • human resources

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Is Social Media Going to Kill Sales Cold Calling?


Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are you aware that you can use social media for sales, which has advantages over cold calling? In order to answer these questions, let’s take a look at how cold calling and social media can help you with three of the most important rules of

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Accurate Costing Is Key to Profitability


Sustaining profitability in a landscape of volatile prices and exchange rates is difficult for even the best-run companies. One key challenge is to understand the real economic costs in your business and of your products so you can make accurate decisions about sourcing, substitutions, pricing, and logistics. Find out how to use the right costing methodology and have the right information—and the right analytical tools.

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A Blog is Born


TEC launches its own corporate blog Always on the lookout for new and improved ways in which to reach and connect with our varied audiences, TEC is proud to finally launch the Corporate Blog Project. We decided to launch with WordPress MU, giving us all the renowned capability of the WordPress engine and the flexibility and option of housing a network of blogs under the umbrella of TEC. So

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Jobscope Enterprise Edition Is Now a TEC Certified ERP ETO Solution


Technology Evaluation Centers (TEC) is pleased to announce that Jobscope Enterprise Edition (JEE) is now TEC Certified for enterprise resource planning engineer-to-order (ERP ETO) solutions under TEC’s Enterprise Resource Planning (ERP) Evaluation Center. To obtain TEC certification, Jobscope completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of

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Is J.D. Edwards's CRM 2.0 (With more than 200 Enhancements) Good News?


When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success through its existing customer base will testify to the reliability of its enterprise integration and what remains, is to verify the product's ability to fit verticals needs.

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How to Cope When Your Service Provider is Acquired


Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor's future during this mega merger era. Knowing the challenges facing big vendors, like Oracle and PeopleSoft, and their competitors can give users a negotiating edge, whether in or entering a contract.

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Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

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Yusuf Bin Ahmed Kanoo Group Selects Epicor ERP 10


Yusuf Bin Ahmed Kanoo Group, one of the largest independent family-owned businesses in the Gulf region, recently selected Epicor ERP 10 to help integrate all business processes within various departments of the company and all its subsidiaries. Epicor will deploy its financial and supply chain management (SCM) modules across three key locations, including Yusuf Bin Ahmed Kanoo Group's head office in Bahrain and branch offices in UAE and Saudi Arabia.

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