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The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

what is channel management  processes, as well as what is on the horizon of future plans and initiatives for these solutions. For these technologies and associated vendors, we will look at the delivery architecture options that are available, as well as key strategies that the vendors are employing to assure domain expertise throughout their technology or product lifecycle. Do the Hokey Pokey ... or emerging best practices—for skill development and organizational models to ensure success in channel management. All of these areas Read More...

Business Process Management: A Crash Course on What It Entails and Why to Use It
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way that it can also quickly change

what is channel management  company as a whole. What is needed is a real time solution that goes beyond integrating the content and processes of individual sales, marketing, or support department data. Companies need a higher level of agility to respond to the different types of customer behaviors and over the last several years, cleaner, more reliable data has become the mantra of organizations seeking to improve their customer focus. As a result, user organizations are now swimming in improved data, which are still stored in Read More...
Production and Supply Planning RFI/RFP Template
Strategic Supply Chain Planning, Operational Planning, Procurement Collaboration, Order Management, Fulfillment, and Channel Integration, Utilities for Planning Systems, Systems Integration,...
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Documents related to » what is channel management


What is IFS Up To in the CRM Arena?!
On April 12, Industrial & Financial Systems, IFS AB announced the signing of a definitive agreement for Pivotal Corporation to acquire its division Exactium Ltd

what is channel management  in the CRM Arena?! What is IFS Up To in the CRM Arena?! P.J. Jakovljevic - May 16, 2000 Event Summary On April 12, Industrial & Financial Systems, IFS AB, a Swedish business applications supplier, announced the signing of a definitive agreement for Pivotal Corporation to acquire Exactium Ltd. Exactium, based in Atlanta, GA, is a leading provider of eSelling solutions optimized for Internet and Microsoft standards and was acquired by IFS in 1998. The agreement also launches a global alliance between IFS Read More...
What Good Is Information If Nobody Sees It?
Keeping detailed historical information is a great idea in theory, but how can it be merged with current data to enable split-second decisions? Two companies

what is channel management  industry is still discovering what is of interest within the data. In the third phase users will see not raw or aggregated data but higher-level tactical (and ultimately strategic) conclusions culled from the data. Reaching this point will require accumulating years of research and experience, as well as new technologies for modeling business processes. The partnership between Smith-Gardner and nQuire is a necessary and productive step towards a more mature Phase 2 capability. Without some way to Read More...
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

what is channel management  from system to system: what is a customer in one system may be a household in another. Or, worse, what makes up the customer record in one system may be completely different - or even conflict with - what constitutes a customer record in another system. Despite spending millions on CRM systems for call center scripting, campaign management software and the like, companies can't accommodate a marketing department's simple request to link direct mailing or call center results to Web site hits for a Read More...
Goal-oriented Autonomic Business Process Management
Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried

what is channel management  often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM. Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

what is channel management  online information to reflect what is most likely to interest customers, and 2) maintain online forums where customers can share amongst themselves what they know about the company's products. Hence, KM products typically fulfill two functions. KM accommodates self-service, meaning a customer can access a pool of public information that a company accumulates about itself, without the need for live assistance, to have his or her questions answered. Second, KM software helps call center agents to retrieve Read More...
LCMS Exposed! Understanding the Differences between Learning Management and Learning Content Management
The Cost of Learning—a Very Brief HistoryTraining (or learning) has always been viewed as a cost center (representing a cost of doing business similar to

what is channel management  LCMS is be careful what you wish for.  To many organizations, the idea of a learning object repository which can be accessed by everyone who is developing training so that it can be re-used and re-purposed is a great idea but too often, they can't make it work.  The organizational culture and the trainers in particular must support the idea of sharing material.  Trainers are often very protective of their own material and, in a competitive organizational culture, knowledge is power and many don't want Read More...
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

what is channel management  get more pay), but what is the big deal about managing absence? What are the typical compliance traps besides not exceeding overtime hours or total hours per day, week, or month? Absence management ensures companies have the right number of people with the right skills that are available to do the work (besides the obvious reasons for pay, discipline, overtime, etc.). Companies use sophisticated scheduling systems (such as those from Kronos, Dayforce , RedPrairie , Schedulesoft , Reflexis Systems, etc.) Read More...
Mobile Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Management
The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper

what is channel management  SumTotal,mobile workforce,mobile workforce management,pdf,whitepaper,expense management,mobile expense management,workforce management,organizational goals Read More...
Oil and Gas: Upstream Data and Information Management Survey
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of

what is channel management  and Gas: Upstream Data and Information Management Survey Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of these information systems is not simply a case of keeping the systems running and providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges. Read More...
Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

what is channel management  Management and Analysis From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it is also a resource for acquiring knowledge and supporting the decisions companies need to make in all aspects of economic ventures, including mergers and acquisitions (M&As). For organizational growth, all requirements and opportunities must be accurately communicated throughout the value chain. All users—from end users Read More...
Performance and Compensation Management at the Core of Human Capital Management?
Strategic human capital management (HCM) solutions can help organizations transform their people into a competitive advantage by aligning managers and employees

what is channel management  place for top managers; what kinds of skills the organization will need in the next few years; and so on. Those are the kinds of questions (and hopefully appropriate answers) that performance management systems should put on the desktops of both managers and employees. Performance management systems often include or feed into compensation (sometimes also called employee incentive management [EIM]) systems in order to more justly distribute merit-based pay increases. Before deploying such a system, Read More...
Program Management Office: A Term Not Fully Understood
The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and

what is channel management  apply a program methodology, what is needed and what is flexible, and how to adapt to a client's culture / environment. Program Office Components Many organization will focus their attention of various components or aspects of a Program Office, but it is the ‘whole' that is greater than the means in this model. A Program office is only as strong as the weakest link in the model; all aspects are just as important as one another. There are certain aspects of a Program Office that may not be required Read More...

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