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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is cio


Your ERP System is Up and Running-Now What?
Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's ERP project. First you survived

what is cio  Gump's chocolates-you never know what the steady-state user experience will be until after the go-live date. It takes somewhere between nine and twenty-four months for most ERP systems to mature. If you manage the knowledge transfer effectively, you will realize the anticipated benefits of the ERP system. The actions listed in the preceding sections will facilitate the knowledge transfer process. Your consultants will learn more about your business, and your power users will learn more about your ERP

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Documents related to » what is cio

From CIO to CEO?


The step from Chief Information Officer to Chief Executive Officer seems like it should be simple, but few manage to take it. Sure you’ve managed a budget, engaged in strategic planning, and saved the company a bundle of money. Experience like that just gets you in the game – your ace-in-the-hole is something you didn’t train for.

what is cio  in that new job. What is the perception of CIOs? Lumping all CIOs into one category may not be fair, but we are dealing with perception. A clue can come from the survey of CEOs done by the London School of Economics iii . This survey discovered that, as a group, CIOs are not perceived by CEOs as contributing to the competitive advantage of the business. In that perspective, someone who knows how to make the infrastructure of a network sing does not automatically know how to make the business move Read More

The CMO-CIO Organizational Alignment Mandate


Chief information officer reporting relationships continue to be distanced from the strategy function. The marketing function is experiencing this same distancing from strategy. However, the two functions should be on the leading edge of strategy, rather than the receiving end.

what is cio  not buying, and why? What is the customer's buying process, and who are the players (decision makers and influencers)? What type of solution is being sought, and how does it fit with the customer's competitive strategy? What supplier policies or performance drives them nuts? Where are the opportunities to work more closely together? What should emanate from these discussions is a clearer definition of how to help the customer-facing functions communicate and deliver a value proposition that will drive Read More

CIO Horror Stories and What They Mean For Vendors


Customers and vendors do not always see eye to eye as illustrated in the following horror stories about how customers have been treated by vendors. The vendors did the opposite of selling; they pushed these companies away.

what is cio  many companies do it. What was wrong is that the sales rep insulted our CIO and his company by telling him he was class C. The sales rep told our CIO that he did not count. How does the sales rep expect the customer to see a vendor who tells them You do not count ? What customer loyalty or even communication can be expected? Now the data centers have been combined to just four. How many copies of this vendor's hardware are installed? None! The CIO says, We decided to go with a vendor who thought we Read More

How Healthy Is Your Data Center?


IT pros managing hospital data centers with mixed network environments, long lists of remote access protocols and applications, multiple user interfaces, and what often feels like way too many tools, are searching for remote access management solutions that are efficient, secure, and cost-effective to deploy. Learn which criteria to use as a benchmark when choosing a remote access solution for a health care environment.

what is cio  multiple user interfaces, and what often feels like way too many tools, are searching for remote access management solutions that are efficient, secure, and cost-effective to deploy. Learn which criteria to use as a benchmark when choosing a remote access solution for a health care environment. Read More

$40 Billion Is Being Wasted by Companies without Product Information Management Strategies-How Is Yours Coming Along?


Information errors are costing retailers and manufacturers a lot of money. Studies show that billions of dollars are wasted because of invoice errors caused by bad data. Most agree that eliminating product information errors will save money, but many of those same believers are not rushing to solve the problem. Why?

what is cio  40 Billion Is Being Wasted by Companies without Product Information Management Strategies-How Is Yours Coming Along? Introduction Information errors are costing retailers and manufacturers a lot of money. In fact, a 2002 study from A.T. Kearney estimated that $40 billion dollars (USD) per year are wasted because of invoice errors caused by bad data. Most agree that eliminating product information errors will save money, but many of those same believers are not rushing to solve the problem. Why? A variety Read More

What Are Biometrics?


The field of biometrics has recently become a hotbed of controversy and discussion between privacy groups, law enforcement agencies, and the general public at large. Recent advances in technology have enabled the stuff of science-fiction movies from Hollywood to become a reality. Learn more about the pros and cons of using biometric technology.

what is cio  Are Biometrics? The field of biometrics has recently become a hotbed of controversy and discussion between privacy groups, law enforcement agencies, and the general public at large. Recent advances in technology have enabled the stuff of science-fiction movies from Hollywood to become a reality. Learn more about the pros and cons of using biometric technology. Read More

Is a Two-tier ERP Strategy Right for You?


A two-tier ERP strategy is one where an organization chooses to have more than one enterprise resource planning (ERP) solution to support its business needs. The moniker “two tier” emerged, as one tier will often consist of one tier-one ERP solution—SAP, Oracle, or Microsoft Dynamics AX, along with one or more of tier-two or tier-three solutions. In this post, we’ll look into the reasons why a

what is cio  organization’s existing ERP systems.” What are the options for a two-tier strategy? There are a many different ways an organization could choose to implement a two-tier ERP strategy. The most common high-level view is that the tier-one solution resides at the corporate headquarters and acts as the hub ERP system. The tier-two or -three ERP solutions are then spoke ERP systems connected to the hub ERP system. A typical two-tier approach is to have the corporate sales and financials managed in the hub Read More

TOTVS Protheus ERP Is Now TEC Certified


The most recently certified enterprise resource planning (ERP) software product by TEC analysts is offered by the Brazilian company TOTVS and is called Protheus. Although the vendor is not very well known in the North American and European markets, it is extremely well represented in the corporate solutions market of Latin America, particularly in Brazil, where the vendor holds nearly 50% of the

what is cio  TOTVS license, it chooses what product will be used from all the products available. In the near future, the company is planning to make different modules of different products interchangeable, so that a client may use compatible modules from various applications simultaneously. Protheus is not as deep in functionality as it is broad, very flexible, easy to integrate with other products, and easy to customize either by clients themselves or through TOTVS specialists. The company’s franchisees and other Read More

Vertical Marketing--What Is A Vertical?


What is vertical marketing? Vertical marketing is product and promotion efforts targeted at specific industries. Many benefits are derived from vertical marketing. These include messages that are better received, credibility, marketing budgets that go farther, less competition, etc. A common mistake is the failure to understand the verticals you choose to target. The definition of a vertical is not what the vendor thinks; it is what the prospects think.

what is cio  Is A Vertical? Introduction What is vertical marketing? Vertical marketing is product and promotion efforts targeted at specific industries. Many benefits are derived from vertical marketing. These include messages that are better received, credibility, marketing budgets that go farther, less competition, etc. A common mistake is the failure to understand the verticals you choose to target. The definition of a vertical is not what the vendor thinks; it is what the prospects think. Vertical Marketing Read More

Hiring on Assumptions Is Not Cost-effective


The importance of resource selection is undervalued in the software industry. But in fact, the resource selection process is directly related to software development mission success. The in-house interview process typically fails to achieve comprehensive in-depth skills assessment, and is not cost-effective. However, you can improve matters by integrating external technical skills assessment expertise into the hiring process.

what is cio  on Assumptions Is Not Cost-effective The importance of resource selection is undervalued in the software industry. But in fact, the resource selection process is directly related to software development mission success. The in-house interview process typically fails to achieve comprehensive in-depth skills assessment, and is not cost-effective. However, you can improve matters by integrating external technical skills assessment expertise into the hiring process. Read More

Is BI Really for Everyone?


It’s been a long time (in this business, anyway) since the very first business intelligence (BI) solutions turned up, enabling big organizations to perform data analysis, generating reports with primitive dashboards for company execs. Since then, the BI space has become agile, operational, self-service, social, and even reactive. When I started to prepare a BI buyer guide, I had to reconsider

what is cio  reference, so you’ll know what you need to consider when selecting a BI solution. We hope you’ll find TEC’s 2011 BI Buyer’s Guide a valuable resource. Stay tuned. TEC’s 2011 BI Buyer’s Guide is coming soon. I welcome your thoughts—please leave a comment below, and I’ll respond as soon as I can. Read More

Project Portfolio Management Tools: Which Approach is Best?


Project portfolio management (PPM) is a hot topic, and there’s no shortage of related advice. However, much of the current advice is incomplete—or flat-out wrong. Before purchasing a tool, buyers should familiarize themselves with established theories for valuing projects. Armed with understanding, they can avoid getting "burned" by the unsuitable PPM tools that are being pushed in the marketplace.

what is cio  Portfolio Management Tools: Which Approach is Best? Project portfolio management (PPM) is a hot topic, and there’s no shortage of related advice. However, much of the current advice is incomplete—or flat-out wrong. Before purchasing a tool, buyers should familiarize themselves with established theories for valuing projects. Armed with understanding, they can avoid getting burned by the unsuitable PPM tools that are being pushed in the marketplace. Read More

Is Social Media Going to Kill Sales Cold Calling?


Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are you aware that you can use social media for sales, which has advantages over cold calling? In order to answer these questions, let’s take a look at how cold calling and social media can help you with three of the most important rules of

what is cio  make your prospects buy what you’re selling. Educating prospects, sharing knowledge, etc. is nice but it only helps you sell. The method of communication you use is extremely important and can make your sales initiatives successful or not. In a nutshell, you should adapt to the way your prospects want to communicate with you—not the other way around. What do you think? {democracy:51} Read More

How Cloud Computing is Transforming IT departments


In the Webcast IT's Strategic Role Adapting to the Cloud, discover how cloud computing is transforming IT departments and how IT expertise is being...

what is cio  Cloud Computing is Transforming IT departments Is cloud computing changing everything? Many would say yes. Without question, it’s revolutionizing the IT department’s role as organizations move steadily towards cloud-based solutions, platforms, and even entire IT infrastructures. In the Webcast IT's Strategic Role Adapting to the Cloud , discover how cloud computing is transforming IT departments—and how IT expertise is being sought to manage cloud services to maximize business benefits. Join this Read More