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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is coo


Your ERP System is Up and Running-Now What?
Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's ERP project. First you survived

what is coo  Gump's chocolates-you never know what the steady-state user experience will be until after the go-live date. It takes somewhere between nine and twenty-four months for most ERP systems to mature. If you manage the knowledge transfer effectively, you will realize the anticipated benefits of the ERP system. The actions listed in the preceding sections will facilitate the knowledge transfer process. Your consultants will learn more about your business, and your power users will learn more about your ERP

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Infor Unveils Infor Xi at Inforum 2014


Infor unveils Infor Xi at the Inforum 2014 user conference. Find out what users can expect from the new platform.

what is coo  Unveils Infor Xi at Inforum 2014 At the Inforum 2014 user conference, Infor announced Infor Xi , its next-gen enterprise technology platform. Infor Xi builds on the current Infor 10x platform (which was delivered in 2013 and featured a reinvented HTML5 user experience dubbed SoHo , the Infor Ming.le social collaboration platform, and pervasive in-context analytics embedded throughout workflows packaged within the Infor ION integration framework). The new platform will bring Infor one step closer to Read More

New Plan, 13% Layoffs, Mark Concur’s Third Quarter Disappointment


Concur Technologies announced its expected Q2 revenues. Its reaction to the inevitable disappointment has been more than trimming – plastic surgery might be a better description.

what is coo  As Concur goes through what may be a difficult time in the next few months some users will see an opportunity. Companies smaller than Concur's traditional customers now have an opportunity to gain access to powerful software that they could previously not afford. Concur's expense reporting application Concur Expense is a traditionally strong product and should survive any near-term cost cutting or management changes. Concur Procurement has less of a track record, but so long as the company remains relativ Read More

APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 4


Part 1 of this series talked about my attendance of the APICS 2009 international conference in Toronto (Canada) in early October. I attended only a few education sessions, and my conference visit focused more on exploring the expo floor and talking to the exhibitors. My overwhelming impression from the conference's expo floor was that its main value proposition this year revolved around the

what is coo  addressing strategic decisions, and  what-if analysis to help manage risk and optimize decision making. Also crucial is the ability to view the plan in both unit volumes and financial terms. To that end, some leading S&OP solutions feature the ability to keep a monetary forecast (typically used by finance and sales) synchronized with a unit forecast (typically used by operations). This means that financial and sales targets are always visible to the operations group as they make decisions about balancing Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

what is coo  and Maintenance) Street , What Is the Value Proposition of Support and Maintenance? , What Are the Support and Maintenance Options? , and Alternative Software Support and Maintenance Options . Distinct Value Proposition Hence, being a third incarnation, or a step up in the evolution of a service provider (that is, PeopleSoft, TomorrowNow, and Rimini Street today), and having a proven management team that combines a long track record of delivery and exclusive focus on the needs of PeopleSoft, Siebel, and J Read More

Ross ERP (V 7.0.3) Is TEC Certified for Process Manufacturing ERP


TEC is pleased to announce that Ross ERP (V 7.0.3) by Aptean is now TEC Certified for process manufacturing enterprise resource planning (ERP). Ross ERP aims to address the unique needs of process manufacturers, such as complex inventory management (including the complexities around variable raw material inputs), backward and forward lot trace, recipes/process specifications, quality test results, product costing, and sales pricing/bracket pricing.

what is coo  ERP (V 7.0.3) Is TEC Certified for Process Manufacturing ERP TEC is pleased to announce that Ross ERP (V 7.0.3) by Aptean is now TEC Certified for process manufacturing enterprise resource planning (ERP).   Ross ERP is built for process manufacturers looking for a complete solution to manage formula and recipe-based manufacturing. The solution’s core components include: Financials ( AP, AR, fixed assets, GL, and project accounting); Manufacturing (maintenance management, materials requirements Read More

Is HCM for Everyone?


Human capital management (HCM) software is traditionally understood as addressing human resource (HR) plus talent management business requirements. While HR software is now quite affordable and adopted by many businesses, a comprehensive HCM suite that includes talent management modules is not equally accessible. Talent management products are relatively new on the market. Some of them, especially

what is coo  approaches might include identifying what is viral or in other words what makes things unprofitable and inefficient for the company, then mapping the rhythm in which personnel fluctuates as well as what triggers the fluctuation, and finally assessing whether the fluctuation can be prevented or simply understood as a natural part of a company’s operations. Consequently, processes and tools can be employed to help with staff turnover. If not properly equipped with sufficient software or expertise, Read More

Is Your ERP System Built for Your Industry?


Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all the processes that it also becomes a core requirement. This white paper discusses the process manufacturing paradigm and provides a guideline for any process manufacturing company that needs to identify ERP system requirements most suitable for their business.

what is coo  Your ERP System Built for Your Industry? Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all the processes that it also becomes a core requirement. This white paper discusses the process manufacturing paradigm and provides a guideline for any process manufacturing company that needs to identify ERP system requirements most suitable for their business. Read More

How to Cope When Your Service Provider is Acquired


Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor's future during this mega merger era. Knowing the challenges facing big vendors, like Oracle and PeopleSoft, and their competitors can give users a negotiating edge, whether in or entering a contract.

what is coo  put it mildly, about what the new number two applications provider will offer in terms of application services and functionality. The competition is anticipating merger fallout having devised programs to woo the disenfranchised with promises of attractive, low-risk migration platforms. SAP has even gone so far as to promise to maintain the competitor's applications as customers transition to SAP alternatives (see part seven ). Indeed, such platforms may be very attractive to the 2,000 or so companies Read More

Vertical Marketing--What Is A Vertical?


What is vertical marketing? Vertical marketing is product and promotion efforts targeted at specific industries. Many benefits are derived from vertical marketing. These include messages that are better received, credibility, marketing budgets that go farther, less competition, etc. A common mistake is the failure to understand the verticals you choose to target. The definition of a vertical is not what the vendor thinks; it is what the prospects think.

what is coo  Is A Vertical? Introduction What is vertical marketing? Vertical marketing is product and promotion efforts targeted at specific industries. Many benefits are derived from vertical marketing. These include messages that are better received, credibility, marketing budgets that go farther, less competition, etc. A common mistake is the failure to understand the verticals you choose to target. The definition of a vertical is not what the vendor thinks; it is what the prospects think. Vertical Marketing Read More

CMS Is to Content as SOA Is to Enterprise Applications


There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to loosely couple service and functions, to being able to combine services into a new form, SOA and CMS share many common threads in the enterprise world. Find out how the forces that have made SOA so important today are now doing the same for CMS in web site management.

what is coo  Is to Content as SOA Is to Enterprise Applications There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to loosely couple service and functions, to being able to combine services into a new form, SOA and CMS share many common threads in the enterprise world. Find out how the forces that have made SOA so important today are now doing the same for CMS in web site management. Read More

Kerridge K8 Is Now TEC Certified


TEC is pleased to announce that K8 by Kerridge Commercial Systems (KCS) is now TEC Certified for evaluation of enterprise resource planning (ERP) for distribution. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions. For a product to be certified, the vendor must complete a detailed research questionnaire and

what is coo  K8 Is Now TEC Certified TEC is pleased to announce that K8 by Kerridge Commercial Systems (KCS) is now TEC Certified for evaluation of enterprise resource planning (ERP) for distribution. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions. For a product to be certified, the vendor must complete a detailed research questionnaire and deliver a formal product demonstration to show our analysts the product's Read More

Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

what is coo  from system to system: what is a customer in one system may be a household in another. Or, worse, what makes up the customer record in one system may be completely different - or even conflict with - what constitutes a customer record in another system. Despite spending millions on CRM systems for call center scripting, campaign management software and the like, companies can't accommodate a marketing department's simple request to link direct mailing or call center results to Web site hits for a Read More

How to Cope When Your Service Provider is Acquired


Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor's future during this mega merger era. Knowing the challenges facing big vendors, like Oracle and PeopleSoft, and their competitors can give users a negotiating edge, whether in or entering a contract.

what is coo  put it mildly, about what the new number two applications provider will offer in terms of application services and functionality. The competition is anticipating merger fallout having devised programs to woo the disenfranchised with promises of attractive, low-risk migration platforms. SAP has even gone so far as to promise to maintain the competitor's applications as customers transition to SAP alternatives (see part seven ). Indeed, such platforms may be very attractive to the 2,000 or so companies Read More

What Is Interconnect Billing?


When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration.

what is coo  AdvancedVoIP Resources Related to What Is Interconnect Billing? : Voice over Internet Protocol (VoIP) (Wikipedia) What Is Interconnect Billing? Interconnect Billing is also known as : Interconnect Billing Solutions , Interconnect Billing Systems , Offers Interconnect Billing , Scalable Interconnect Billing , Interconnect Billing Software , Complete Interconnect Billing , Wholesale Interconnect Billing , Interconnect Billing Applications , Interconnect Billing Provider , Interconnect Billing Companies , Read More