X
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
 

 what is csm


Emptoris: Opening a New Chapter of Prosperity - Part 1
Good news is scarce these days across the board, and I am always keen on reporting on rare bullish enterprise applications businesses, especially if the

what is csm  every major customer issue. What are Emptoris’ Customers Looking for Now? The economic downturn has forced companies to change how they operate, as virtually everyone is looking to reduce costs more then ever. For their part, the largest companies with heavy acquisition activity have some kind of consolidation of processes or a “One Company”  shared services  initiative. With the availability of mature  supply chain management (SCM)  technologies, demand has lately shifted to more strategic

Read More


Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

Read More
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...

Documents related to » what is csm

Will Servigistics Click on More Service Cylinders? - Part 1


The old adage “he who lives by the sword will die by the sword” might have been best witnessed in the life and demise of erstwhile public software company Click Commerce based in Chicago, Illinois (US). With its roots in the partner relationship management (PRM) or demand channel (chain) management (DCM) space, the company had first gobbled up a number of struggling PRM/DCM peers in the early

what is csm  or single, answer to what might have gone wrong there. From my perspective, though, I think that widget manufacturing-oriented ITW didn't really anticipate or ever understand how a software business operates. ITW is a strong company with excellent business practices across manufacturing sectors and geographies. But the executives that the manufacturer had assigned for Click Commerce to report to, and the executives that it hired to run Click, weren't willing to make the hard choices and investments Read More

Emptoris: Opening a New Chapter of Prosperity - Part 2


Part 1 of this blog series talked about my impressions following an upbeat and constructive business update meeting at Emptoris’ headquarters. Under its new investors’ wing, with a new customer-focused CEO, and with the former Click Commerce's contract and service management (CSM) business as a new major capability, Emptoris has charted a new course recently.

what is csm  on-premise installations (which is what Ariba has been gradually imposing onto its existing customers). Emptoris will be hosting its  annual Empower 2010 International User Conference in Boston in mid-September  and I look forward to speaking directly with customers and partners on their impressions and thoughts on Emptoris’ direction. Look for my report some time after the multi-day event. Until then, what are your views, comments, opinions, etc. about the current economic climate in your Read More

Why Vyatta Open Source Networking is Better than Cisco


Why is Vyatta’s open source networking approach so successful? Because it is in touch with today’s users needs. By eliminating the reliance on specialized hardware, Vyatta’s open source, Linux-based approach to networking is changing the way networks are being purchased and deployed. With its strong community of users, Vyatta is challenging even proprietary networking vendors like Cisco. We challenge you to find out more.

what is csm  Vyatta Open Source Networking is Better than Cisco Why is Vyatta’s open source networking approach so successful? Because it is in touch with today’s users needs. By eliminating the reliance on specialized hardware, Vyatta’s open source, Linux-based approach to networking is changing the way networks are being purchased and deployed. With its strong community of users, Vyatta is challenging even proprietary networking vendors like Cisco. We challenge you to find out more. Read More

What Is SPAM And How To Stop It


From a user perspective there is no user-friendly SPAM blocking solution.

what is csm  Is SPAM And How To Stop It SPAM Defined At the most basic level SPAM is unsolicited electronic communication. End users are frustrated by the vast amounts of junk mail in their inboxes, while ISPs and corporations struggle to block SPAM attacks . In March of 1998 AOL released their 10 Most Wanted Spammer List . The list includes the names of Internet users who continue to send unsolicited e-mail in bulk format. Examples Include: Notoriously Nasty Spammer Subject Line: Free - Over 7400 Adult Read More

The Best ACT! Is Still to Come


After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force automation features for small to midsize businesses. Now available in a workgroup version, it offers new templates, enhanced opportunity management, additional security, contact record permissions, group scheduling features, and new quote generation functionality. Technical improvements include an SQL database and a complete .NET platform positioning ACT! for total Internet accessibility. The balance of power will surely shift in the competitive landscape as ACT! 2005 covers SME CRM areas currently marked by competitors such as Goldmine and MS CRM.

what is csm  Best ACT! Is Still to Come Event Summary Anyone involved in sales during the eighties would surely remember ACT! as the crucial contact management tool. The competition was fuzzy until the dawn of customer relationship management (CRM) when vendors appeared offering new packaged applications that included contact management, marketing automation, sales force automation, and call center management. Now, more than a decade later, the odds dictated that ACT! should have been overshadowed and its market Read More

What Is Interconnect Billing?


When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration.

what is csm  AdvancedVoIP Resources Related to What Is Interconnect Billing? : Voice over Internet Protocol (VoIP) (Wikipedia) What Is Interconnect Billing? Interconnect Billing is also known as : Interconnect Billing Solutions , Interconnect Billing Systems , Offers Interconnect Billing , Scalable Interconnect Billing , Interconnect Billing Software , Complete Interconnect Billing , Wholesale Interconnect Billing , Interconnect Billing Applications , Interconnect Billing Provider , Interconnect Billing Companies , Read More

Is BI Really for Everyone?


It’s been a long time (in this business, anyway) since the very first business intelligence (BI) solutions turned up, enabling big organizations to perform data analysis, generating reports with primitive dashboards for company execs. Since then, the BI space has become agile, operational, self-service, social, and even reactive. When I started to prepare a BI buyer guide, I had to reconsider

what is csm  reference, so you’ll know what you need to consider when selecting a BI solution. We hope you’ll find TEC’s 2011 BI Buyer’s Guide a valuable resource. Stay tuned. TEC’s 2011 BI Buyer’s Guide is coming soon. I welcome your thoughts—please leave a comment below, and I’ll respond as soon as I can. Read More

Is Daily Defragmentation Needed in Today’s Environment?


The exponential growth of storage requirements is driven by the increased complexity and size of applications, operating systems, and data. In this environment of bigger disks storing not only larger files, but more files than ever, the effects of fragmentation rapidly grow on systems each day. To combat the daily degradation of system performance, disks need to be defragmented daily.

what is csm  Daily Defragmentation Needed in Today’s Environment? The exponential growth of storage requirements is driven by the increased complexity and size of applications, operating systems, and data. In this environment of bigger disks storing not only larger files, but more files than ever, the effects of fragmentation rapidly grow on systems each day. To combat the daily degradation of system performance, disks need to be defragmented daily. Read More

Is There a Magic Pill for Web Performance Problems?


The growth of sites and users on the Internet is beginning to create concerns about performance and the effects of any performance problems on E-commerce.

what is csm  There a Magic Pill for Web Performance Problems? Event Summary A recent study by Peter Sevcik of Northeast Consulting Services has raised the visibility of possible near-term problems with Internet performance. Sevcik studied Web-page delay both analytically and through experiments, the latter using data from Keynote Systems. He explains Web-page delay in terms of two parameters: Payload is the number of bytes a server sends to a browser for complete one page, and Turns are the number of times a browser Read More

Is Poor Project Management a Crime (EVMS and the Sarbanes-Oxley Act)


To comply with the Sarbanes-Oxley Act (SOX), businesses need to be forthcoming to shareholders. Earned value management system (EVMS) is a set of best business processes and tools for enterprise project planning and control. Early warning signals and reliable information from an EVMS helps management ensure that material changes in the financial condition or operations of projects are communicated as required by SOX.

what is csm  Poor Project Management a Crime (EVMS and the Sarbanes-Oxley Act) To comply with the Sarbanes-Oxley Act (SOX), businesses need to be forthcoming to shareholders. Earned value management system (EVMS) is a set of best business processes and tools for enterprise project planning and control. Early warning signals and reliable information from an EVMS helps management ensure that material changes in the financial condition or operations of projects are communicated as required by SOX. Read More

IFS Field Service Management Is Now a TEC Certified Solution


TEC is pleased to announce that IFS Field Service Management is now part of Technology Evaluation Centers’ (TEC’s) field service management (FSM) certified solutions and available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Within the next few weeks, the IFS Certification Report will be available for download on

what is csm  ‘what-if’ scenarios to envision what is actually required to resolve spikes in future demand, for example, or low performance. To achieve TEC Certification, IFS completed TEC’s detailed questionnaire (download sample  FSM RFI template ) and delivered a comprehensive product demonstration. During the demo, IFS allowed me to view a large number of the IFS Field Service Management features and functions. In addition, I appreciated the presenters’ willingness and efforts to present capabilities as Read More

Culture Is a Business Issue


Company culture is unique and provides arguably the most sustainable competitive advantage an organization can have for distinguishing itself against the competition. With culture impacting your talent, products and services, clients, and even revenue, it’s important to measure, review, and nurture it. Download this guide to learn how to help build a strong company culture within the workplace to help your company thrive.

what is csm  Is a Business Issue Company culture is unique and provides arguably the most sustainable competitive advantage an organization can have for distinguishing itself against the competition. With culture impacting your talent, products and services, clients, and even revenue, it’s important to measure, review, and nurture it. Download this guide to learn how to help build a strong company culture within the workplace to help your company thrive. Read More

Concept by Configure One Is Now a TEC Certified Quote-to-Order Solution


TEC is pleased to announce that Concept by Configure One is now a TEC certified quote to order (Q2O) solution and is available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers.

what is csm  by Configure One Is Now a TEC Certified Quote-to-Order Solution TEC is pleased to announce that Concept by Configure One is now a TEC certified quote to order (Q2O) solution and is available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. To achieve TEC Certification, Configure One completed TEC’s detailed questionnaire ( download sample Q2O RFI template ) and delivered a comprehensive product demonstration for the Read More

Kerridge K8 Is Now TEC Certified


TEC is pleased to announce that K8 by Kerridge Commercial Systems (KCS) is now TEC Certified for evaluation of enterprise resource planning (ERP) for distribution. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions. For a product to be certified, the vendor must complete a detailed research questionnaire and

what is csm  K8 Is Now TEC Certified TEC is pleased to announce that K8 by Kerridge Commercial Systems (KCS) is now TEC Certified for evaluation of enterprise resource planning (ERP) for distribution. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions. For a product to be certified, the vendor must complete a detailed research questionnaire and deliver a formal product demonstration to show our analysts the product's Read More