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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is dss agent


BI State of the Market Report
IT departments rarely know as much about a business as the business people themselves. But business users still depend on IT to deliver answers related to the

what is dss agent  and to only see what is most pertinent to their business. More sophisticated dashboards also give users the possibility to act on the information presented without leaving the dashboard, for example, by enabling them to send a preset business alert to sales reps whose performance is below or above a certain level. Currently, dashboards tend to present information from a single data source or database. With BI 2.0 coming of age, however, the full potential of dashboards to include data from multiple

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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State of the MES Software Marketplace


Despite predictions that it would be subsumed by enterprise resource planning (ERP) vendors encroaching from above and automation vendors encroaching from below, the manufacturing execution systems (MES) market has been growing steadily. This guide from TEC and Flexware Innovation provides state-of-the-market analysis, success stories from your peers, in-depth information on solutions, and a spotlight on leading vendors.

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Resistance is Futile: Computer Associates Assimilates yet another Major Software Firm


Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology buyout of 1999, which was the previous record holder.

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IFS Applications 8 Is Now TEC Certified in Multiple Areas


Technology Evaluation Centers (TEC) is pleased to announce that IFS Applications version 8 is now TEC Certified. IFS Applications is one of the few software solutions that has been TEC Certified in a broad expanse of knowledge areas, as IFS requested the certification procedure for IFS Applications for the following ten TEC models: ERP for Mining, ERP for Discrete Manufacturing, ERP for Services

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To Upgrade, or Not To Upgrade: That Is Not The Question-But How To Upgrade Is


Companies can easily spend hundreds of thousands of dollars implementing an enterprise resource planning (ERP) package. After completing this rollercoaster ride, however, companies are typically faced with the question of whether to implement the latest, greatest version of the package.

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UNIT4 Coda Financials Is Now TEC Certified


TEC is pleased to announce that Coda Financials software by UNIT4 has been TEC certified and is now available for online evaluation in the TEC Accounting and Financial Packages Evaluation Center. As usual, the vendor performed an in-depth demonstration of software capabilities following a demo script suggested by TEC research analysts. So we had a good opportunity to see the system in real time

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Epicor ERP Version 10 Is Now TEC Certified


Epicor ERP version 10 is now TEC certified in the ERP and financials solution spaces. Epicor ERP software is an enterprise-wide solution that is capable of supporting medium and larger businesses in functionality and scalability while remaining user friendly, with a logic that even relatively inexperienced ERP software users can easily comprehend. Read more in this blog post about the Epicor ERP 10 certification from TEC's Aleksey Osintsev.

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Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

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CMS Is to Content as SOA Is to Enterprise Applications


There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to loosely couple service and functions, to being able to combine services into a new form, SOA and CMS share many common threads in the enterprise world. Find out how the forces that have made SOA so important today are now doing the same for CMS in web site management.

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Baan Defectors - Is This Only Tip of an Iceberg?


While Baan may have avoided euthanasia in the nick of time, evidence is mounting that a number of anxious and/or disgruntled customers have not found this assuring.

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Kerridge K8 Is Now TEC Certified


TEC is pleased to announce that K8 by Kerridge Commercial Systems (KCS) is now TEC Certified for evaluation of enterprise resource planning (ERP) for distribution. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions. For a product to be certified, the vendor must complete a detailed research questionnaire and

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