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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what is economic proposal


CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

what is economic proposal  What Is It and Why Do It? Part One: Historical Background Historical Background Customer relationship management (CRM), a concept that has been around since the mid 90s, has its roots in the technology of sales automation and call center operations. At that time, it was thought that merging the customer data from the field (sales) with the call center interactions would result in more informed interactions with the customer. The concept resonated with user organizations and soon mergers and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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E-Procurement Is Not Electronic Purchasing - Part II


Three minutes of labor from purchase requisition to invoice payment; fully executed due diligence; commitment authorization and no delays. That is the promise of e-procurement and the potential is there for the taking - but not without risk. Extensive preparation is necessary and full integration with related business processes is essential to realize the full value from an e-procurement investment.

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Reducing the Cost of Systems Operations


Disintermediation is the process of removing redundant intermediaries from a systems management infrastructure. Once vital to systems monitoring, proprietary agents are now made largely redundant by native management tools, emerging standards and agentless monitoring architectures. Centauri makes disintermediation possible by providing a low-cost event management solution that unifies performance data and event messages under a common umbrella. This paper describes how you can take advantage of the disintermediation opportunity and minimize the risks of migrating from working proprietary data collectors to a new native-agent based solution.

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IT Vendor Management in Hard Economic Times


During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment (ROI) is realized quickly and business competitiveness is improved at lower cost. IT vendor management allows you to build a mutually beneficial relationship with your suppliers and service providers. Find out how.

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Sweet Spots and What-Nots: Enterprise Management Software Vendor Provides Notable Solutions


Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both domestically and internationally, as well as the full range of federal contractors and project-focused enterprises.

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JustFoodERP Is Now TEC Certified


This year TEC analysts are certifying a variety of new ERP solutions for process manufacturers. Another that has been recently certified is vendor JustFoodERP's eponymous software JustFoodERP. JustFoodERP is a subsidiary of the Microsoft Dynamics Partner IndustryBuilt, and was founded just over 12 years ago specifically to develop and deliver an ERP system focused on the food and beverage

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Developing a Collaborative Endpoint Security Solution: Why Perimeter Security Is Not Enough


Information security is more than just a technology. Two other areas also require consideration: processes and people. Each element is a critical point of the information security triangle, and a change in one area affects the other two. Download this white paper to learn how a collaborative approach to endpoint security can help ensure that your security solution is both comprehensive and effective.

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The Total Economic Impact of Conformiq Tool Suite


When Forrester Consulting examined the total economic impact of Conformiq Tool Suite (CTS) for one large-scale user, the results were clear: a risk-adjusted 396% return on investment and 3.5-month payback period. With a new single framework for software testing, the user also improved test suite maintenance efficiency and gained agility in test model creation and modification. Learn more about the benefits CTS could bring to your company.

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Is Social Media Going to Kill Sales Cold Calling?


Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are you aware that you can use social media for sales, which has advantages over cold calling? In order to answer these questions, let’s take a look at how cold calling and social media can help you with three of the most important rules of

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Is Your ERP System Built for Your Industry?


Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all the processes that it also becomes a core requirement. This white paper discusses the process manufacturing paradigm and provides a guideline for any process manufacturing company that needs to identify ERP system requirements most suitable for their business.

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Mobile Supply Chain Management: The Dream Is Becoming a Reality


Mobile computing is changing the way companies manage their entire business. The development of ultra-portable computing devices is geared to support a slew of mobile solutions to help you run your business on the fly. Read on to find out how modern computing devices can support the expansion of a range of mobile solutions for supply chain management (SCM) and how the cloud will help your business achieve total portability.

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