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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what is multichannel retailing


Consumers Shop Everywhere: Understanding Multichannel Sales
Multichannel retailers must be able to flawlessly execute a full range of services to engage, transact, and fulfill on Web placed orders. Hence, most successful

what is multichannel retailing  get the product immediately) What they do not like about in-store shopping (long lines and crowds, parking cost and inconvenience, arriving only to discover that the product that a clerk on the phone said was there is no longer available). The retailer has thus even allocated an employee in each store to supervise the aisles to absolutely verify that the product is actually there, and then put it away for the customer just before the customer is told to come and pick it up. A good Web site design is one t

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Documents related to » what is multichannel retailing

Merging Disparate IT Systems and Exploiting Multichannels


Astute IT strategies should help any company develop a strong competitive advantage whether it be improved time-to-market, better insights about customers behavior and preferences, or to devise a more efficient supply chain. This should be embraced by Sears Holding and Federation/May.

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Successful Cross-channel Retailing: 4 Concepts to Master


Savvy retailers know that it’s not enough to simply develop different retail channels. You need to make sure they all work together to deliver a seamless and satisfying customer experience. In his latest article, TEC analyst Philippe Reney covers the four major components of a successful cross-channel retailing strategy

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Retailing Trends-Shopping Anyway and Everywhere


Multichannel retailers have to flawlessly execute a full range of services to engage, transact, and fulfill orders placed via Internet. Thus, they either have to build a complete set of these services in-house, or outsource some (or all) of them.

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One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications


For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration and communication provider, has recently unveiled a package designed to automate web-based commerce all the way from order capture to fulfillment and payment, as a result of bringing together a few prudent acquisitions over the last three years.

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Kerridge K8 Is Now TEC Certified


TEC is pleased to announce that K8 by Kerridge Commercial Systems (KCS) is now TEC Certified for evaluation of enterprise resource planning (ERP) for distribution. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions. For a product to be certified, the vendor must complete a detailed research questionnaire and

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There Is No Execution without Integration


In fast-paced, low-margin manufacturing environments, companies must embrace technology in order to solidify or gain competitive advantages. It is equally important to avoid adopting technology for technology’s sake. Find out how leading companies are focusing on efficiency and cost reduction by integrating manufacturing execution systems (MES) or manufacturing intelligence (MI) with enterprise resource planning (ERP).

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Is Your Warehouse Ready for the Upswing?


Supply chain management is a long-term strategy. The centerpiece for supply chain execution—the warehouse management system (WMS)—is an excellent place to start preparing your business for the return of the bull market. Discover how a well-tuned WMS can help your business reduce labor costs, improve inventory management, attain more accurate shipments, improve space allocation, and increase customer satisfaction.

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UNIT4 Coda Financials Is Now TEC Certified


TEC is pleased to announce that Coda Financials software by UNIT4 has been TEC certified and is now available for online evaluation in the TEC Accounting and Financial Packages Evaluation Center. As usual, the vendor performed an in-depth demonstration of software capabilities following a demo script suggested by TEC research analysts. So we had a good opportunity to see the system in real time

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Survey: Is ERP Meeting the Needs of Higher Education?


Technology Evaluation Centers (TEC) is conducting a research study on the changing needs of higher education institutions. To better understand the enterprise software needs of these institutions, as well as to determine whether their current systems are equipped to handle their changing requirements, we have developed a short survey. If you work in higher education, you are encouraged to

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The Proof Is in the ROI


A well-thought out, comprehensive ROI (return on investment) marketing and sales program is becoming a must in today's difficult business to business (B2B) software market. However, few companies seem to be investing appropriately. The first mistake they make is to try to keep costs down by attempting to create an ROI program internally. It's a sure way to waste value people, time, and effort. If you want a significant return on your ROI sales and marketing investment, hire an expert.

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