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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Enterprise Software Trends: A Look Back at 2012
Here’s what TEC analysts have to say about some of the more significant enterprise software developments of 2012.Aleksey Osintsev, TEC Research Analyst, on

what is passive text  100,000 times faster than what was traditionally possible, and its unprecedented ability to run transactions and perform analytics on a single architecture. But HANA is much more than a database on steroids; HANA is a Swiss Army knife of tools, with an innovation engine. SAP expects more than $420 million in HANA revenue for 2012—impressive considering HANA was only made generally available in June 2011. However, this revenue should be much higher if you factor in SAP’s growing portfolio of Powered

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Data, Data Everywhere: A Special Report on Managing Information


The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult enough. Analyzing it, to spot patterns and extract useful information, is harder still. Even so, this data deluge has great potential for good—as long as consumers, companies, and governments make the right choices about when to restrict the flow of data, and when to encourage it. Find out more.

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When Is Talent Management Really Right for Your Business?


Many organizations realize that developing and managing talented employees is integral to the success of their business. But how do you know whether your company is ready for talent management? And if so, how do you go about actually managing your talent? In this article, TEC human capital management (HCM) analyst Sherry Fox answers these questions and outlines an approach to an effective talent management initiative.

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Is Your Business Ready for ERP?


While small businesses may be able to get by with spreadsheets, growing enterprises need to adopt new, better-suited technology such as enterprise resource planning (ERP). This white paper examines key questions such as: How do we know we need a new ERP system? What are most important factors to consider in a modern ERP selection? Download this white paper now, for answers to these questions and more.

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PROMYS Is Now TEC Certified


I'm pleased to announce that the PROMYS project portfolio management for professional service automation (PPM for PSA) solution is now TEC Certified. TEC Certification is an impartial review that verifies a software product's ability to address real-world business processes. This review includes a formal product demonstration, which gave me the chance to see the product up close and in depth.

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A Blog is Born


TEC launches its own corporate blog Always on the lookout for new and improved ways in which to reach and connect with our varied audiences, TEC is proud to finally launch the Corporate Blog Project. We decided to launch with WordPress MU, giving us all the renowned capability of the WordPress engine and the flexibility and option of housing a network of blogs under the umbrella of TEC. So

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What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

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Project Portfolio Management Tools: Which Approach is Best?


Project portfolio management (PPM) is a hot topic, and there’s no shortage of related advice. However, much of the current advice is incomplete—or flat-out wrong. Before purchasing a tool, buyers should familiarize themselves with established theories for valuing projects. Armed with understanding, they can avoid getting "burned" by the unsuitable PPM tools that are being pushed in the marketplace.

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Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

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What Is ERP in 2010?


When the term “enterprise resource planning” (ERP) was introduced, it applied primarily to the planning and management of resources needed to manufacture goods. Today, however, most business decision makers realize that their enterprises rely upon resources, and that planning is essential to optimize how those resources are acquired, allocated, and used. Learn how the definition of ERP has evolved, and what it means today.

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