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What is IFS Up To in the CRM Arena?!
On April 12, Industrial & Financial Systems, IFS AB announced the signing of a definitive agreement for Pivotal Corporation to acquire its division Exactium Ltd

what is pivotal crm  in the CRM Arena?! What is IFS Up To in the CRM Arena?! P.J. Jakovljevic - May 16, 2000 Event Summary On April 12, Industrial & Financial Systems, IFS AB, a Swedish business applications supplier, announced the signing of a definitive agreement for Pivotal Corporation to acquire Exactium Ltd. Exactium, based in Atlanta, GA, is a leading provider of eSelling solutions optimized for Internet and Microsoft standards and was acquired by IFS in 1998. The agreement also launches a global alliance between IFS Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » what is pivotal crm


CRM for Manufacturing vs. Regular CRM
A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and

what is pivotal crm  when buying a product. What are CRM for Manufacturing Vendors Offering? Microsoft describes the need for CRM for manufacturers on their Web page , which is dedicated to the manufacturing industry. It’s interesting to note that one of the “Microsoft manufacturing partners” found on that page is Seibel , an Oracle company. The Microsoft Dynamics Web page describes functionalities specific to manufacturing by industry: automotive, chemical, food, high tech, etc. Empower CRM from iEnterprises is also Read More...
CDC Software Wins the Pivotal Auction. Now What? Part Three: Challenges and User Recommendations
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and nurtured. However, it can be easily

what is pivotal crm  the Pivotal Auction. Now What? Part Three: Challenges and User Recommendations Challenges On December 8, Pivotal Corporation (NASDAQ: PVTL; TSX: PVT), a Vancouver, British Columbia, Canada-based mid-market CRM provider, announced that it proposed a strategic combination with CDC Software. CDC Software is a wholly owned subsidiary of chinadotcom (NASDAQ: CHINA), a global enterprise software and mobile applications provider. This will position Pivotal to re-establish a more esteemed position in the Read More...
CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some

what is pivotal crm  Event Summary Event Summary What had initially looked like the CRM (customer relationship management) market's version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight dose of drama, twists and turns, and playing hard to get throughout the process. Namely, on December 8, Pivotal Corporation (NASDAQ: PVTL; TSX: PVT), a Vancouver, Canada-based mid-market Read More...
The Changing Face of CRM
The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated

what is pivotal crm  level of performance than what traditional CRM tools offer. In these lean economic times, there is great competition for your customers’ business. Brand loyalty cannot be counted on to generate revenue. The current global economy and the many sales and marketing delivery systems available to the business place are increasing pressure on enterprise profitability and market share. The current generation Y has driven much of the need for instantaneous results and to meet this need, the enterprise market Read More...
YOur CRM Solution in Our 2011 CRM Buyer's Guide
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what is pivotal crm  CRM Solution in Our 2011 CRM Buyer's Guide YOur CRM Solution in Our 2011 CRM Buyer's Guide Here's your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer's Guide*. Don't miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

what is pivotal crm  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

what is pivotal crm  CRM for banks, CRM for banking, CRM insurance industry, financial services CRM, CRM industry, Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation Read More...
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

what is pivotal crm  I have no idea what is available?” The problem with this statement is that it is not what is available that should guide your thinking at this stage (yes this comes later for those of you who enjoy reading ahead). The real question at this early point is ‘what do you need’ to accomplish your customer relationship management objectives? Approaching this question from the ”what’s available” perspective will almost certainly lead to a myopic view of your actual requirements that is driven by the Read More...
2011 Customer Relationship Management Buyer's Guide: Innovations in CRM
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

what is pivotal crm  customer relationship management solution,mobile crm,cloud crm,social crm,cloud based crm,social media crm,windows mobile crm,cloud crm solutions,mobile crm software,crm mobile,crm cloud,crm windows mobile,social crm vendors,social crm tools,crm cloud computing Read More...
To Upgrade, or Not To Upgrade: That Is Not The Question-But How To Upgrade Is
Companies can easily spend hundreds of thousands of dollars implementing an enterprise resource planning (ERP) package. After completing this rollercoaster ride

what is pivotal crm  more gray hair (of what little they have left). Many companies cannot afford to upgrade to the newer, componentized version of the vendors' software solutions, and if they could, they would have to pay a new license fees for their difficulty. This transition may force more companies to go off maintenance, via the simple reasoning, Why pay for something that we can never get to use? But that's another story for another day. The bottom line is that managing new releases and implementation of Read More...
Oncontact CRM
Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that

what is pivotal crm  CRM Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits. Read More...
CRM: Past, Present, and Future
Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service

what is pivotal crm  customer relationship management,evolution of CRM,history of CRM,definition of CRM,CRM trends,future of CRM,empowering customer relationships Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

what is pivotal crm  and SCM 101 . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), customer service and support, and enterprise marketing management. Top Benefits of CRM CRM provides Read More...

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