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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what is profitability


What Drives Profitability
Growing customer sophistication and lifetime value means managing customer behavior is key to long-term profitability. Customer profitability and customer

what is profitability  an internal perspective and what is needed today is a market or customer orientation. In other words, what type of metric will provide such a market orientation? The answer is customer profitability. In this context, the go to market process is managed on the basis of optimizing the profitability of a portfolio of customers. Customer profitability in turn is determined by the behavior of the customer. The simplest method to prove this notion to the organization is to calculate the profitability of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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What On Earth Is Going On With SSA?


In order to avoid sinking into oblivion following its recent acquisition, System Software Associates (SSA) has recently made decisive moves to put itself back on the global enterprise business solutions map. Renaming itself as SSA Global Technologies in August was one of the moves. Will the market give it a second chance?

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What Is Sustainable Innovation?


A recent press release from Dassault Systèmes about its newly signed strategic relationship with BMW in the area of sustainable innovation caught my attention and made me think of its meaning. As usual, I went to Wikipedia but found that this term didn’t exist. The closest term I could find was eco-innovation, which is related to sustainable innovation but not the same in my opinion. So here’s my

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Replenishment: What Is It exactly and Why Is It Important?


Replenishment is an area within operations where retailers can find a competitive edge. Excelling at replenishment enables implementation of promotional, pricing, and assortment strategies. Also, profit can be gained by minimizing inventory levels and reducing lost sales. This increases time for analysis and special projects, as it’s no longer necessary to fight the fires of overstock and out of stocks.

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CRM: What Is It and Why Do It? Part One: Historical Background


Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

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Improving Profitability and Processes in Returns Management


Tellabs is a $1.3 billion (US) corporation that designs, manufactures, markets, and services optical networking, broadband access and voice quality enhancement. Tellabs was faced with a high volume and high cost product returns process. Improper documentation, lengthy processing times, and insufficient returns documentation was affecting customer service and limiting profitability. It worked with Click Commerce to implement their product returns application. The solution provides an efficient and transparent process, which allowed the business to be realigned for significant savings and improved customer satisfaction. The savings include reducing in-transit inventory by $1.76 million (USD) per month and reducing spare parts stocking levels from $7.5million to $1.9 million (USD).

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Is There a Magic Pill for Web Performance Problems?


The growth of sites and users on the Internet is beginning to create concerns about performance and the effects of any performance problems on E-commerce.

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IFS Applications 8 Is Now TEC Certified in Multiple Areas


Technology Evaluation Centers (TEC) is pleased to announce that IFS Applications version 8 is now TEC Certified. IFS Applications is one of the few software solutions that has been TEC Certified in a broad expanse of knowledge areas, as IFS requested the certification procedure for IFS Applications for the following ten TEC models: ERP for Mining, ERP for Discrete Manufacturing, ERP for Services

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PLM Is An Industry Affair - Or Is It?


The question, 'Do vertical industry needs play a significant role in a PLM software selection?' should be a simple question to answer. Instead, it is a question best answered with a series of questions.

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CRM Analytics Brings More Profitability


Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.

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ERP: Is High ROI with low TCO Possible?


Total cost of ownership (TCO) remains a significant factor influencing enterprise resource planning (ERP) strategies and decisions. But focusing exclusively on TCO runs the risk of delaying necessary ERP projects. Companies should also consider return on investment (ROI) of such projects. Find out what the average company should expect to pay for ERP and how the business can benefit from a successful implementation.

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