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CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

what is rfps  What Is It and Why Do It? Part One: Historical Background Historical Background Customer relationship management (CRM), a concept that has been around since the mid 90s, has its roots in the technology of sales automation and call center operations. At that time, it was thought that merging the customer data from the field (sales) with the call center interactions would result in more informed interactions with the customer. The concept resonated with user organizations and soon mergers and acquisition Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » what is rfps


2008 Software Re
A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to

what is rfps  carefully selected does exactly what my enterprise needs it to do. How extensive your implementation is may depend on whether or not you specified in your selection criteria that the solution should fit with your existing hardware. If so, then you can move straight into the installation phase of implementation. To begin with, the vendor should test and refine the application. You have now arrived at one of the most important parts of the implementation: educating users and administrators . This involves Read More
Making the Move: What to Do When You’ve Outgrown QuickBooks
Your old solution provided the basic bookkeeping capabilities you needed to start your company. But now, you have more customers. More employees. More

what is rfps  wheel, and tires. Confirm what is included in the core pricing and what must be purchased separately. Go paperless. Today s most effective software applications utilize less paperwork. As you explore accounting and other software systems, focus on how much paper you can eliminate during order entry, basic accounting input, shipping and handling efforts, and other areas within your organization. The more paperwork and input you can eliminate, the more eficient and error-free your organization becomes. Read More
Tier 3 And Tier 4 ... Where Do You Go If You Don't Know, What You Don't Know.
If you are an executive in a Tier 3 or Tier 4 manufacturing company and you have wondered where to start, whom to call, what questions to ask, this article is

what is rfps  and 4-market space. So what is wrong with this situation? Software pricing has dropped; these products are pre-configured for smaller niche industries. Features previously available only to select few (extra large) are commonly available. The problem is long-term affordability and upkeep. Deployment of the larger Tier 1 and 2 products dwarf Tier 3 and 4 in deployment cost, complexity and ongoing support. Manufacturers in the Tier 3 and 4 market place should be careful not to be blinded by the false Read More
What You Need to Know about E-learning Technology Standards Before Selecting an LMS
If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical

what is rfps  purchasing any courses.   What If My Existing LMS or Learning Content Is Not Compliant? If we go back to the DVD analogy, one thing is for certain, if your LMS (or the content you produce or attempt to access) do not both conform to the SCORM standard, your employees/learners won’t be able to properly access the courses you’re providing.  Whether you want to be able to export content from your system, or import other people’s content into your system, you need to make sure you’re covered in Read More
Is Newer Really Better?
Earlier this month, TEC analyst Aleksey Osintsev posted a short piece about the perceived shortcomings of the venerable IBM AS/400 (now the IBM System i). It

what is rfps  not an issue. So what do you think? Is newer necessarily better? Is your company still getting tier-1 performance out of “vintage” systems? Let us know in the comments. Read More
The Proof Is in the ROI
A well-thought out, comprehensive ROI (return on investment) marketing and sales program is becoming a must in today's difficult business to business (B2B

what is rfps  about their products. Not what they think (and hope) is the products' true nature and value, or what it was designed to be, but the real, bedrock truth. Digging takes effort, and you may not find what you thought was down there. But it's necessary, because you had better be able to prove any claim you make. Positioning depends on being able to make a promise that's unique, relevant, and credible. Most of the claims we see fail at least one of these tests. Generally, they lack uniqueness or credibility. Read More
What Is ERP in 2010?
When the term “enterprise resource planning” (ERP) was introduced, it applied primarily to the planning and management of resources needed to manufacture goods.

what is rfps  Research Resources Related to What Is ERP in 2010? : Enterprise Resource Planning (ERP) (Wikipedia) What Is ERP in 2010? Enterprise Resource Planning is also known as : ERP Definition , ERP Solutions , Manufacturing Resource Planning , Define ERP , Effective ERP Solution Selection , Nature of ERP Systems , MRP , Traditional ERP , New ERP , ERP Companies , Enterprise Resources Planning Solution , SaaS-based ERP Solutions , Enterprise Resources Planning Functionalities , ERP Functionality , ERP Software Read More
How Cloud Computing is Transforming IT departments
In the Webcast IT's Strategic Role Adapting to the Cloud, discover how cloud computing is transforming IT departments and how IT expertise is being...

what is rfps  Cloud Computing is Transforming IT departments Is cloud computing changing everything? Many would say yes. Without question, it’s revolutionizing the IT department’s role as organizations move steadily towards cloud-based solutions, platforms, and even entire IT infrastructures. In the Webcast IT's Strategic Role Adapting to the Cloud , discover how cloud computing is transforming IT departments—and how IT expertise is being sought to manage cloud services to maximize business benefits. Join this Read More
Why the Cloud Is More than Hot Air for the Manufacturing Enterprise
Manufacturers have legitimate questions and concerns when contemplating a transition from a legacy, on-premise enterprise resource planning (ERP) solution to a

what is rfps  the Cloud Is More than Hot Air for the Manufacturing Enterprise Manufacturers have legitimate questions and concerns when contemplating a transition from a legacy, on-premise enterprise resource planning (ERP) solution to a cloud ERP system. Download this white paper to find out just how cloud ERP solutions have proven their viability and superiority when compared to on-premise competitors when it comes to security, business continuity, cost and other factors. Read More
IFS Field Service Management Is Now a TEC Certified Solution
TEC is pleased to announce that IFS Field Service Management is now part of Technology Evaluation Centers’ (TEC’s) field service management (FSM) certified

what is rfps  ‘what-if’ scenarios to envision what is actually required to resolve spikes in future demand, for example, or low performance. To achieve TEC Certification, IFS completed TEC’s detailed questionnaire (download sample  FSM RFI template ) and delivered a comprehensive product demonstration. During the demo, IFS allowed me to view a large number of the IFS Field Service Management features and functions. In addition, I appreciated the presenters’ willingness and efforts to present capabilities as Read More
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

what is rfps  from system to system: what is a customer in one system may be a household in another. Or, worse, what makes up the customer record in one system may be completely different - or even conflict with - what constitutes a customer record in another system. Despite spending millions on CRM systems for call center scripting, campaign management software and the like, companies can't accommodate a marketing department's simple request to link direct mailing or call center results to Web site hits for a Read More
Is IoT Changing the Face of Omnichannel Retail?
Omnichannel retail has forever changed the face of retail. And now, another recent innovation, the Internet of Things, is poised to change the face of retail

what is rfps  of shopping experience is what consumers with access to multiple shopping channels expect these days. The Internet of Things (IoT) is a recent consumerist-driven technological development that can indeed influence omnichannel. As consumers start equipping their homes and lives with smart objects, retailers can deliver targeted ads that respond to consumer needs. Let’s take a smart car that informs its driver that its tires are not fit for the nearing winter. In this instance, a retailer can display an Read More
DEACOM ERP Is TEC Certified in Process Manufacturing
TEC is pleased to announce that DEACOM Enterprise Resource Planning (ERP) solution by Deacom, Inc. is now TEC Certified, and available as part of the online

what is rfps  ERP Is TEC Certified in Process Manufacturing TEC is pleased to announce that DEACOM Enterprise Resource Planning (ERP) solution by Deacom, Inc. is now TEC Certified, and available as part of the online evaluation of ERP solutions in the Process Manufacturing (ERP) Evaluation Center. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions. For a product to be certified, the vendor must respond to TEC’s detailed Read More
Mobile Is the New Face of Engagement
By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a

what is rfps  Is the New Face of Engagement By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products. Read More

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