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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is seibel


Siebel: Great Plans for Great Plains
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's eBusiness Applications. This agreement

what is seibel  that require functionality beyond what Great Plains Siebel Front Office provides. Paramount to the success of this partnership is acceptance from the approximately 500 Great Plains VARs that currently sell Great Plains Siebel Front Office. With no direct sales force Great Plains relies heavily on independent resellers to learn the products, generate leads, and close deals. Market Impact During the recent Stampede event, (Great Plains' annual channel partner conference) a Great Plains representative

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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MAPICS Unifies The Brand And Interacts For CRM Solutions


While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current XA client base, which is the must for the long-term viability.

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On-demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore


Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off.

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Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience


Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.

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CRM for Manufacturing vs. Regular CRM


A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with

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Developing a Collaborative Endpoint Security Solution: Why Perimeter Security Is Not Enough


Information security is more than just a technology. Two other areas also require consideration: processes and people. Each element is a critical point of the information security triangle, and a change in one area affects the other two. Download this white paper to learn how a collaborative approach to endpoint security can help ensure that your security solution is both comprehensive and effective.

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Jobscope Enterprise Edition Is Now a TEC Certified ERP ETO Solution


Technology Evaluation Centers (TEC) is pleased to announce that Jobscope Enterprise Edition (JEE) is now TEC Certified for enterprise resource planning engineer-to-order (ERP ETO) solutions under TEC’s Enterprise Resource Planning (ERP) Evaluation Center. To obtain TEC certification, Jobscope completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of

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ViryaNet G4 Is Now a TEC Certified Field Service Management Solution


Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field service management role-based solution which covers the full spectrum of service management, from creating work to planning, scheduling, and dispatch, and execution in the field. To achieve TEC Certification, ViryaNet completed TEC’s detailed questionnaire and delivered a comprehensive product demonstration.

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What Is Interconnect Billing?


When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration.

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Cash is King—And So is Your Supply Chain: How Mid-Market Companies Can Optimize Supply Chain Operations for Strong Cash Flow and Focused Growth


For companies of all sizes and across all industries, cash is not only crucial, it’s king. Just to survive, businesses have to carefully manage their cash flow, making sure that payments aren’t going out faster than resources are coming in.

There are a number of ways companies can automate and optimize their supply chains to improve cash flow, such as building strong relationships and implementing new technology. But it should be noted that making the decision to invest in technology or update a supply chain process is a cash flow decision in itself, and should thus be weighed carefully.

It is important to realize that the cost of a supply chain or cash flow failure is, in most cases, significantly higher than even the highest price tags for these investments. With that in mind, supply chain solutions and automation technologies are more often than not worth the investment for growing mid-market companies.

This white paper looks at the importance of cash flow management, especially vital for mid-market companies in the current economic landscape. Due to their size, mid-market companies have a smaller financial cushion than their larger competitors, which means they have a reduced margin of error, a thinner cushion for tough financial situations, and a smaller investment pool for funding growth.

Download the guide for more information on why you should optimize supply chain operations to improve cash flow, including explanations on how seeking out supply chain efficiencies, managing cash flow through managing inventory, and investing in new technologies can help your bottom line.

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SurfAid is Not Enough: IBM Partners with WebCriteria


IBM is partnering with WebCriteria to make it possible for users of its SurfAid traffic analysis package to use the WebCriteria product for improved analysis of the customer experience.

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