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Software Functionality Revealed in Detail
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 what is six sigma


Question: When is Six Sigma not Six Sigma? Answer: When it's the Six Sigma Metric!!©
Six Sigma Quality is a popular approach to process improvement, particularly among technology driven companies such as Allied Signal, General Electric, Kodak

what is six sigma  Fall 1996, p. 6. What is an opportunity ? I've trained improvement teams, team leaders, and black belts for one of the aforementioned companies in their 6s metrics module. Once they get through the distinction between defects vs. defectives and attribute vs. variable data, the greatest difficulty that the trainees encounter is in determining what constitutes an opportunity for a defect. Obviously, by increasing the number of opportunities (the denominator of dpmo), you can improve the metric,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Documents related to » what is six sigma

Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

what is six sigma  used to first identify what those risks are and then eliminate them through the quality improvement process. For IT service management, each IT-based service can be analyzed using this technique. Once complete, each failure mode is prioritized according to its effect on the business. Pareto charts - the Pareto chart is used to show problems that are most likely to have potential for improvement. It contains relative frequency and/or size in a descending bar graph and is based upon the Pareto principle Read More

What CRM Should Have Taught IT (although not getting the message is not entirely IT's fault)


IT hasn't properly supported CRM because it hasn't understood either its importance or its requirements. The advent of CRM exacerbated a serious, pre-existing condition, rather than CRM creating the condition. Bottom line-gathering business requirements for technology support should no longer be IT's problem. It's up to business to gather and communicate business requirements for technology support. And business-siders don’t need to understand technology to accomplish this, either, because this is 2003, not 1993.

what is six sigma  entirely IT-friendly shift. Because what it says between the lines is that business will determine what it needs—and IT will be left figuring out how to provide it and budget for it. That's the opposite of the current state—business trying to live with what IT wants to provide, and IT able to control what it has to provide by controlling the requirements gathering process. So IT still only gets half a loaf. PS: Not to forget, business still has to learn how to gather its own requirements. But that's Read More

How to Create a Bullet-proof Control Phase-Why Six Sigma Campaigns Lose Steam and What You Can Do about It


Most people recognize that a robust control phase is the key practice separating Six Sigma from other process control methodologies. Unfortunately, many Six Sigma programs do not practice a robust control phase—with the result that old habits take over, and improvements gradually degrade. Worse, nobody even knows it happened! Why would well-intentioned people allow this to happen?

what is six sigma  Campaigns Lose Steam and What You Can Do about It Most people recognize that a robust control phase is the key practice separating Six Sigma from other process control methodologies. Unfortunately, many Six Sigma programs do not practice a robust control phase—with the result that old habits take over, and improvements gradually degrade. Worse, nobody even knows it happened! Why would well-intentioned people allow this to happen? Read More

Decision Making: Why Consensus Is Important (Especially When You’re Choosing Software)


Two Brains—or Three or Four or More—Make Better Decisions than One… Anyone working in today’s office or business environment has no doubt participated at least once in the ubiquitous group brainstorming session. Some may enjoy these sessions as a respite from cheerless, lonely cubicle life. Others, however, may just as soon remain ensconced in front of their monitors and keyboards, solitary

what is six sigma  As both summaries note, what is important is what groups are talking about , not how much they are talking. Many companies facing complex decisions may be happy to hear that group decision making is often more effective (especially those companies that seem to uphold brainstorming as “the” way to make a decision). However, they will no doubt also want to reduce the inefficiency that goes along with group decision making. And, they might also want to consider a side effect that stems from this Read More

Baan Defectors - Is This Only Tip of an Iceberg?


While Baan may have avoided euthanasia in the nick of time, evidence is mounting that a number of anxious and/or disgruntled customers have not found this assuring.

what is six sigma  Defectors - Is This Only Tip of an Iceberg? Baan Defectors - Is This Only Tip of an Iceberg? P.J. Jakovljevic - August 16, 2000 Event Summary A number of Baan's anxious and/or disgruntled customers have not found that Invensys' announcement in July that it would be satisfied with less than 95% control over the company, thus helping Baan avoid euthanasia, reassuring. According to a press release from July 11, ROI Systems, Inc. announced that Peer Bearing Company, one of the world's leading producers Read More

When Passwords Aren't Enough: The Need for Strong Online Authentication That Is Easy to Use


For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This paper examines the security threats associated with weak authentication practices on the Web, why businesses need to strengthen online authentication, and new approaches for delivering one-time passwords and two-factor authentication. Increase your Web site security now.

what is six sigma  Passwords Aren't Enough: The Need for Strong Online Authentication That Is Easy to Use For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This paper examines the security threats associated with weak authentication practices on the Web, why businesses need to strengthen online authentication, and new approaches for delivering one-time passwords and two-factor authentication. Increase your Web site sec Read More

What Is Outsourceable and What Is Not


Product engineering outsourcing (PEO) has evolved over the years. The process, from initiation to the closing phase, vary depending on the product and on the provider. Still, practically every phase in product engineering is outsourceable—from ideas, design, and analysis, to simulation, conversion, and documentation; to prototyping, testing, production, and knowledge-based engineering. Find out more.

what is six sigma  Is Outsourceable and What Is Not Product engineering outsourcing (PEO) has evolved over the years. The process, from initiation to the closing phase, vary depending on the product and on the provider. Still, practically every phase in product engineering is outsourceable—from ideas, design, and analysis, to simulation, conversion, and documentation; to prototyping, testing, production, and knowledge-based engineering. Find out more. Read More

There Is No Execution without Integration


In fast-paced, low-margin manufacturing environments, companies must embrace technology in order to solidify or gain competitive advantages. It is equally important to avoid adopting technology for technology’s sake. Find out how leading companies are focusing on efficiency and cost reduction by integrating manufacturing execution systems (MES) or manufacturing intelligence (MI) with enterprise resource planning (ERP).

what is six sigma  have questions as to what functionality is truly needed to improve the efficiencies of manufacturing operations and what are the best ways to deliver that which is truly needed. To answer these questions Aberdeen has surveyed over 200 hundred manufacturers; these manufacturers will be segmented into Best in Class, Industry Average and Industry Laggard manufacturers based upon operational performance. These Best in Class manu facturers will then be benchmarked based upon several defining characteristics, Read More

Is Your ERP System Built for Your Industry?


Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all the processes that it also becomes a core requirement. This white paper discusses the process manufacturing paradigm and provides a guideline for any process manufacturing company that needs to identify ERP system requirements most suitable for their business.

what is six sigma  Your ERP System Built for Your Industry? Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all the processes that it also becomes a core requirement. This white paper discusses the process manufacturing paradigm and provides a guideline for any process manufacturing company that needs to identify ERP system requirements most suitable for their business. Read More

What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

what is six sigma  how is it measured? What if capacity is allocated on a provisional basis (or as a standby for emergencies), and not used? How are users to be billed? Furthermore, most enterprise applications are used unpredictably, and composite or tightly integrated applications add further complexity. In the future, these applications will increasingly be made of dynamically linked components and services, and some will be used almost continuously, while others only occasionally. To measure such usage, one might Read More

Collaboration is the Key to BPM Success


Customers, employees, and partners are an integral part of any business—each playing an important role in its success. But how is it possible to share vital information between them? In order to access information, understand trends, and build better processes, a system that enables multi-user collaborative technologies is required. Without these collaboration tools, business process management (BPM) cannot be successful.

what is six sigma  is the Key to BPM Success Customers, employees, and partners are an integral part of any business—each playing an important role in its success. But how is it possible to share vital information between them? In order to access information, understand trends, and build better processes, a system that enables multi-user collaborative technologies is required. Without these collaboration tools, business process management (BPM) cannot be successful. Read More

Jobscope Enterprise Edition Is Now a TEC Certified ERP ETO Solution


Technology Evaluation Centers (TEC) is pleased to announce that Jobscope Enterprise Edition (JEE) is now TEC Certified for enterprise resource planning engineer-to-order (ERP ETO) solutions under TEC’s Enterprise Resource Planning (ERP) Evaluation Center. To obtain TEC certification, Jobscope completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of

what is six sigma  Enterprise Edition Is Now a TEC Certified ERP ETO Solution Technology Evaluation Centers (TEC) is pleased to announce that Jobscope Enterprise Edition (JEE) is now TEC Certified for enterprise resource planning engineer-to-order (ERP ETO) solutions under TEC’s Enterprise Resource Planning (ERP) Evaluation Center. To obtain TEC certification, Jobscope completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of JEE with TEC analysts. Jobscope has more Read More

When Is Talent Management Really Right for Your Business?


Many organizations realize that developing and managing talented employees is integral to the success of their business. But how do you know whether your company is ready for talent management? And if so, how do you go about actually managing your talent? In this article, TEC human capital management (HCM) analyst Sherry Fox answers these questions and outlines an approach to an effective talent management initiative.

what is six sigma  that given time.   What Is Talent Management? But what is talent management? How is it different from human resources (HR)? And what can it do for your business—both now and in the future? The term talent management generally refers to the process of attracting highly skilled workers, integrating new workers, and developing and retaining current workers to meet current and future business objectives. But talent management can also mean different things to different organizations. For some it’s about Read More

Is It Time to Purchase a New ERP?


For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don't do it unless the patient is dying. So how do you know when it really is the time to invest in a new ERP system? Download this white paper to find out.

what is six sigma  It Time to Purchase a New ERP? For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don't do it unless the patient is dying. So how do you know when it really is the time to invest in a new ERP system? Download this white paper to find out. Read More