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Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

what is social media  it a social phenomenon. What Does SCRM Do? If a CRM product integrates with social media tools, is it SCRM? What about tools that can be used to monitor blogs, social media Web sites, etc? In my opinion, SCRM takes advantage of social media to make CRM more efficient. In other words, instead of taking the phone book and calling people to market your services, now you can search people on Facebook and Twitter, to see who might be interested in your products. Or, instead of using door-to-door sales people, Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » what is social media


Is Social Media Going to Kill Sales Cold Calling?
Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are

what is social media  make your prospects buy what you’re selling. Educating prospects, sharing knowledge, etc. is nice but it only helps you sell. The method of communication you use is extremely important and can make your sales initiatives successful or not. In a nutshell, you should adapt to the way your prospects want to communicate with you—not the other way around. What do you think? {democracy:51} Read More...
RIM Gets the Gist (of Social Media)
The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC's Managing Editor

what is social media  starred items of favorites. What you see in your dashboard is also controlled by the options you select when you create your contacts. By default, they all show in the list with all their news. You can use a tag for all people imported from Twitter for instance, but you still need to filter further by adding new tags or setting different levels of importance for your contacts. DC : OK, I get it now. So why has RIM acquired this application? GG : There are two main reasons, in my opinion. The first is Read More...
The Intelligence of Social Media (Part 1)
According to Wikipedia, “social media is online content created for people using highly accessible and scalable publishing technologies.” These days, networking

what is social media  system that helps clarify what sentiment analysis is based on. According to Golder and Huberman, tags can be useful to •    identify a theme; •    identify a subject; •    identify content ownership; •    refine categories; •    identify qualities and characteristics; •    self reference; and •    organize tasks. These basic conclusions can support the idea that it is possible to measure and find regular patterns in Web content. This issue is by no means easy to address Read More...
Social Media and the Future of Business
The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business

what is social media  to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download now. Read More...
SAP Introduces Work Patterns for Jam Social Software
SAP has announced an innovative set of pre-built collaborative process or “work patterns” for its Jam social software. SAP is leading the industry by providing

what is social media  Introduces Work Patterns for Jam Social Software SAP has announced an innovative set of pre-built collaborative process or “work patterns” for its Jam social software. SAP is leading the industry by providing these pre-built work patterns for its customers that combine expertise, content, problem solving, and templates with application and underlying real-time data from the business system. The first pre-built patterns bring together SAP Jam with data and objects from SAP CRM to support account Read More...
Why Life Sciences Companies Should Engage on Social Media
While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence

what is social media  life sciences,healthcare,social media,FDA guidance,FDA guidelines Read More...
SayOne Media
SayOne Media focuses on manufacturing and corporate governance. Its publications include The Manufacturer and the Lean Management Journal.

what is social media   Read More...
Social Media Today LLC
Social Media Today is an online community for professionals in public relations, marketing, advertising, and other fields. The community@s content is

what is social media  Media Today LLC Social Media Today is an online community for professionals in public relations, marketing, advertising, and other fields. The community’s content is contributed by members. Read More...
Real Media Goes To Market
Internet advertising firm Real Media has decided to file for an IPO, at last joining its major competitors, DoubleClick and Engage.

what is social media  company has always been somewhat conservative, and has strong ties through its major stockholder to the print industry, which itself is not the best sign of the agility needed in Internet business. While product development and sales activities are important, and should be funded with this offering, even if the final offering is only a substantial fraction of the projected $75 million that's a lot of sales people to hire and product development to do. Real Media's stated strategy includes, but Read More...
CMS Is to Content as SOA Is to Enterprise Applications
There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to

what is social media  Is to Content as SOA Is to Enterprise Applications There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to loosely couple service and functions, to being able to combine services into a new form, SOA and CMS share many common threads in the enterprise world. Find out how the forces that have made SOA so important today are now doing the same for CMS in web site management. Read More...

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