Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with an on-demand, remotely hosted ERP system. It wasn’t the change the company originally intended, but the benefits proved too overwhelming to resist.
what is story
not an IT solution. What I would change is the sequencing of events during the implementation. What typically happens is you go through a redesign process as the first thing. That, I believe, was a flaw. I think what should have happened is a training process: what can the system do, and then do a gap analysis, and let that gap analysis be your redesign process, rather than doing a redesign process, then see what the system can do, try to put it in place, and then “Oh, by the way, it can't do this”