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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is telecommute


8 Reasons to Outsource Your Desktop in the Cloud
With organizations looking for new ways to cut costs and increase productivity, cloud computing has become a popular trend. In the most common form of cloud

what is telecommute  | Cloud Computing | What is Cloud Computing | Virtual Desktop Computing | What is Desktop as a Service | What is Daas | Cloud Computing Providers | Cloud Computing Infrastructure | Desktop Management Whitepapers | TEC Desktop as a Service White Papers | Independance IT Desktop Management White Paper | Independance IT Instant Office Desktop | Premier Managed Desktop Solution | Acceptance of SaaS | SaaS Model | Desktop Remote Access | Security Desktop | Desktop Maintenance | Internetconnected Workstation |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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17 Rules of the Road for Customer Relationship Management


Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

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Zavanti CRM Is Now a TEC Certified Solution


TEC (Technology Evaluation Centers) is pleased to announce that Zavanti CRM is now one of TEC’s customer relationship management (CRM) certified solutions. Built on the MS Dynamics CRM 2013 platform, Zavanti CRM leverages most of the out-of-the-box functionality in MS Dynamics and adapts it for the professional services and property development verticals.

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Is Your Store Customer-centric?


Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer and centering on a customer's specific needs and satisfaction.

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Visibility.net Is TEC Certified for Engineer-to-order Enterprise Resource Planning (ETO ERP)


TEC is pleased to announce that Visibility.net by Visibility Corporation is now TEC Certified for engineer-to-order enterprise resource planning (ETO ERP) manufacturing under the Enterprise Resource Planning (ERP) Evaluation Center. Visibility Corporation is the provider of the Visibility.net solution for complex and mixed-mode manufacturers. Visibility is a privately owned company

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Is Newer Really Better?


Earlier this month, TEC analyst Aleksey Osintsev posted a short piece about the perceived shortcomings of the venerable IBM AS/400 (now the IBM System i). It seems he touched a nerve with the platform’s defenders, who were quick to offer an opposing view in the post’s comments. The general consensus was that, while it isn’t mainstream, the AS/400 is alive and well. Unfortunately, our commenters

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Where is Oracle in the Product Lifecycle Management Software Market?


Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development.

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Is There a Magic Pill for Web Performance Problems?


The growth of sites and users on the Internet is beginning to create concerns about performance and the effects of any performance problems on E-commerce.

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Is J.D. Edwards's CRM 2.0 (With more than 200 Enhancements) Good News?


When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success through its existing customer base will testify to the reliability of its enterprise integration and what remains, is to verify the product's ability to fit verticals needs.

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Is Social Media Going to Kill Sales Cold Calling?


Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are you aware that you can use social media for sales, which has advantages over cold calling? In order to answer these questions, let’s take a look at how cold calling and social media can help you with three of the most important rules of

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Intellicus Is Now a TEC Certified Business Intelligence Solution


We are pleased to announce that the Intellicus Enterprise Reporting and Business Insights Platform is now available for online evaluation in the Business Intelligence and Data Management Evaluation Center, joining the ranks of other TEC Certified systems providing BI functionality. In a few weeks I’ll be providing a complete report on the TEC Web site to go over Intellicus’ features

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