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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is tqm


Question: When is Six Sigma not Six Sigma? Answer: When it's the Six Sigma Metric!!©
Six Sigma Quality is a popular approach to process improvement, particularly among technology driven companies such as Allied Signal, General Electric, Kodak

what is tqm  Fall 1996, p. 6. What is an opportunity ? I've trained improvement teams, team leaders, and black belts for one of the aforementioned companies in their 6s metrics module. Once they get through the distinction between defects vs. defectives and attribute vs. variable data, the greatest difficulty that the trainees encounter is in determining what constitutes an opportunity for a defect. Obviously, by increasing the number of opportunities (the denominator of dpmo), you can improve the metric,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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TEC Lean and Green Manufacturing Buyer’s Guide


While the need for sustainable development is affecting how organizations do business, the idea of environmental and corporate responsibility as value drivers is still relatively new. Many companies are just beginning to adopt an approach that provides measurable results. Learn how reducing waste and creating efficiencies within your company can make a difference to the environment, the economy, and your bottom line.

While the need for sustainable development is affecting how organizations do business, the idea of environmental and corporate responsibility as value drivers is still relatively new. Many companies are just beginning to adopt an approach that provides measurable results. Learn how reducing waste and creating efficiencies within your company can make a difference to the environment, the economy, and your bottom line.

In this lean and green buyer’s guide, we’ll discuss some of the challenges that companies are facing in light of the changes to the economy as well as the pressures of “going green.” We’ll talk about some of the highlevel changes your business can make, with a focus on operational efficiency and on how lean and green practices can both lead to the same result: efficiency equals sustainable business. We will also feature information about some of the vendor offerings targeted at companies looking to adopt or improve their “green business strategies.” The products covered in this guide address various areas within the scopes of both “lean” and “green,” including lean manufacturing, environmental management, operations management, compliance regulations, and more.

We’ve included customer success stories to illustrate how product lifecycle management (PLM), enterprise asset management (EAM), and enterprise resource planning (ERP) solutions have helped companies like yours deal with their environmental concerns. For your convenience, there is also a vendor directory to assist companies that are looking for a “sustainability enabling” solution.

We hope this report will provide you with enough insight about the current state of the market—with respect to both lean and green—to help you start making a few decisions about how your company can make a change for the better. We think you’ll find this guide a useful tool for determining which type of solution is best suited to your company’s business model and particular needs.


Table of Contents


Executive Overview
Lean, Green, and Everything in Between

Thought Leadership
Corporate Social Responsibility: Using Technology to Become More Lean and Green

Case Study
Mitsubishi Heavy Industries Increases Scheduling Efficiency with Asprova

Case Study
Lean in Action: Manufacturer Cuts Lead Time from Four Weeks to Four Days

Case Study
InkCycle Makes Green Ink, While Staying in the Black

Case Study
A Pragmatic Approach to Gaining Business Efficiencies

Case Studies at a Glance
TEC Analyst Perspective



Download the full copy of the TEC 2009 Lean and Green Buyer’s Guide for manufacturers.



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State of the Market: Lean and Green


Today’s need for sustainable development (economic, social, and environmental) is increasingly affecting how organizations do business. But the areas of environmental and corporate responsibility are still relatively new to businesses as concepts that drive value. And even though these concepts are rapidly growing in importance, many organizations are still in the early phases of adopting an approach that provides measured results.

The state of market in “green” is improving—albeit at a very slow pace—as organizations learn the value of integrating environmental thinking into their operations, and find more and more ways to align green thinking with their business strategies and goals.

This need for change affects businesses, municipalities, government, and resource-extractive industries like manufacturing. Some of the major influences affecting these organization’s environmental sustainability decisions are regulations and standards, competitive position, and public confidence. In fact, there is a great deal of reputation at stake, since public consciousness towards environmental issues is growing.

Today’s stakeholders (customers, investors, etc.) want to put their money into companies that are sustainable. If businesses don’t take an interest in the environment—and their impact on it—it reflects very poorly on their interest in their bottom line. The current economic situation being what it is, companies cannot afford “bad press,” and it’s in their best interest to realign their business strategies to include environmental awareness. Equally (if not more) important is the fact that green initiatives have a high return on investment (ROI) and end up paying for themselves through cost savings on resources, energy, carbon taxes, etc.

Today’s environmental challenges in business are vast, and range from financial burdens (such as rising energy, input, and transportation costs), to waste disposal and regulatory issues (minimizing/reducing waste), to accountability and sustainability—which can make the decision to go green both complex and convoluted.


Download the full copy of the TEC 2009 Lean and Green Buyer’s Guide for manufacturers.

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What's Really Driving Business Intelligence?


Typical explanations given for increased spending in business intelligence include, meeting government regulations, managing information overload, tracking corporate goals, and improving competitive response. However, a deeper drive for BI stems from the need to quantify the intangibles that underlie the market value of a business.

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Do Chinese Enterprises Really Need MES and WMS?


Despite rapid industrialization in China and other developing countries, most manufacturing execution systems (MES) and warehouse management systems (WMS) are found in North America, Western Europe, and Japan. These systems have made extraordinary productivity gains possible in the West. However, Chinese manufacturers require a new generation of MES and WMS capabilities to boost their productivity.

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Human Capital Supply Chains: Book Review


“Goods are uniform and people are unique.” Too obvious? Maybe, but with the success that supply chain management (SCM) has brought to manufacturers, it’s time to apply the same philosophy to human capital management (HCM). In today’s feature article, TEC HCM analyst Sherry Fox reviews Human Capital Supply Chains, a new book that provides expert advice on what works, what doesn’t, and how a simple SCM history lesson can change the way you manage your workforce.

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TOTVS Protheus ERP Is Now TEC Certified


The most recently certified enterprise resource planning (ERP) software product by TEC analysts is offered by the Brazilian company TOTVS and is called Protheus. Although the vendor is not very well known in the North American and European markets, it is extremely well represented in the corporate solutions market of Latin America, particularly in Brazil, where the vendor holds nearly 50% of the

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Accurate Costing Is Key to Profitability


Sustaining profitability in a landscape of volatile prices and exchange rates is difficult for even the best-run companies. One key challenge is to understand the real economic costs in your business and of your products so you can make accurate decisions about sourcing, substitutions, pricing, and logistics. Find out how to use the right costing methodology and have the right information—and the right analytical tools.

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Is Your Enterprise Application on a Road to Nowhere?


Consolidation is a well-documented trend and is to be expected in the market for enterprise applications. This article outlines the evolution of the enterprise software market. Specifically, it focuses on the revolutionary technology known as service-oriented architecture (SOA).

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There Is No Execution without Integration


In fast-paced, low-margin manufacturing environments, companies must embrace technology in order to solidify or gain competitive advantages. It is equally important to avoid adopting technology for technology’s sake. Find out how leading companies are focusing on efficiency and cost reduction by integrating manufacturing execution systems (MES) or manufacturing intelligence (MI) with enterprise resource planning (ERP).

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What Is SPAM And How To Stop It


From a user perspective there is no user-friendly SPAM blocking solution.

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Survey: Is ERP Meeting the Needs of Higher Education?


Technology Evaluation Centers (TEC) is conducting a research study on the changing needs of higher education institutions. To better understand the enterprise software needs of these institutions, as well as to determine whether their current systems are equipped to handle their changing requirements, we have developed a short survey. If you work in higher education, you are encouraged to

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