Home
 > search for

Featured Documents related to »  when they


Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

when they  they Want, Where, and When they Want It While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics. Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » when they


They Test Web Sites, Don’t They?
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying capability of websites and middle

when they  Web applications easy. Unfortunately, when people talk about developing in Internet time this usually means that they don't have time to test. Too frequently, and not just with Internet applications, companies release software so that users can do the testing. Often Web testing is more than likely employed just for performance testing, tests for broken links often comes in second. Scriptable testing is important, but has been frequently viewed as too hard or too difficult. e-TEST doesn't do Read More
How to Cope When Your Service Provider is Acquired
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor's future during this mega merger era. Knowing

when they  and to ensure flexibility when adding modules and integrating with other applications. Purchasing modules should also be limited to cases with a clear business need, and adoption should be limited to stable and proven products. If no urgent business project is forcing the upgrade, hold off until Oracle's plans for the particular product are very clear. If upgrading from a very old version of a PeopleSoft or J.D. Edwards product, and if significantly expanding the product footprint and user count, look Read More
Strategy: What Digital Business Service Providers Mean When They Say It
Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP) offerings. Pure plays have and are

when they  Business Service Providers Mean When They Say It Strategy: What Digital Business Service Providers Mean When They Say It E. Robins - October 3, 2000 Strategy Consulting Service Definition We have long proclaimed that vendors should have formal business and well-vetted processes in place in order to lay claim to having the service (see for example, So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit? ). This is particularly true of strategic Read More
Question: When is Six Sigma not Six Sigma? Answer: When it's the Six Sigma Metric!!©
Six Sigma Quality is a popular approach to process improvement, particularly among technology driven companies such as Allied Signal, General Electric, Kodak

when they  long-term drift anyway, even when it does exist. Laser machining eliminates tool wear; compensation circuits can adjust for component aging; and there's a whole science of adaptive feedback systems that can sense and compensate for various forms of both deterministic (like tool wear) as well as random non-stationarity, as the statisticians like to call this drift. In a previous work-life, I spent many an evening atop beautiful Mt. Haleakala in Hawaii peering through a large telescope at satellites Read More
Engage AudienceNet Brings Users the Ads They Want To See
Engage has introduced a new product that delivers ads to users who are most likely to be receptive to them. AudienceNet relies on data collecting, proprietary

when they  AudienceNet Brings Users the Ads They Want To See Product Background AudienceNet is Engage Technologies' (Nasdaq: ENGA) first significant application of their core personalization technology. Developing this technology has been the focus of the company ever since its founding by David Wetherell, CEO of CMGI (Nasdaq: CMGI) and Engage's CTO Daniel J. Jaye. Their purpose was to apply what they knew about direct marketing to the Internet. In the process they developed data mining technology which was Read More
When the Going Gets Tough, the Tough Need Insight: Performance Management in a Weak Economy
Reduced credit availability. Falling demand. Earnings pressure. Today’s economic conditions have sparked a range of challenges, including compromised cash flows

when they  the Going Gets Tough, the Tough Need Insight: Performance Management in a Weak Economy Reduced credit availability. Falling demand. Earnings pressure. Today’s economic conditions have sparked a range of challenges, including compromised cash flows, difficulty managing inventories to meet fluctuating demand, and declining sales and profits. And what helped you in the past might not in the future. Avoid becoming a statistic: access the critical data a performance management solution can provide. Learn Read More
10 Mistakes when Buying a Business Phone System
Why learn things the hard way? Thousands of business buyers have sad tales about expensive mistakes they’ve made when making large purchases for their

when they  Mistakes when Buying a Business Phone System Why learn things the hard way? Thousands of business buyers have sad tales about expensive mistakes they’ve made when making large purchases for their organizations without adequate information about the best vendors and best products for their needs. To help you avoid a regretful choice when purchasing your next phone system, this white paper offers a list of 10 common mistakes that are easy to avoid. Read More
Response Management: Rapid Response to Change Drives Improved Operating Performance
Increasingly, success depends not only on how fast manufacturers can act, but how fast they can react@and the effectiveness of the actions they take. But fast

when they  119 within one year. When their largest retail customer changes its order mix, Coty meets the demand immediately so as to maintain the customer s order priority, regardless of the impact on other orders. Before RapidResponse, Coty had no way of understanding the impact of those changes on demand. With RapidResponse, they can model the impact within hours instead of days, and manage the impact on other orders more effectively. As margins grow tighter and the pace of business continues to accelerate, Read More
Epicor Shows Resilience When It Needs It The Most
By stemming the tide of hefty losses of past years now amid possibly the most difficult market situation, Epicor might be showing us that 'calamity is the

when they  Shows Resilience When It Needs It The Most Epicor Shows Resilience When It Needs It The Most P.J. Jakovljevic - August 30, 2001 Event Summary On August 1, Epicor Software Corporation (NASDAQ: EPIC), one of leading providers of integrated enterprise and e-Business software solutions solely for the mid-market, reported its financial results for the second quarter ended June 30, 2001. Total revenues for the quarter were $46.3 million, a 19.5% decline compared to $57.5 million for Q2 2000. Software Read More
Internationalization Services: Should You Go It Alone when Going Global?
If your firm is anticipating a steady stream of localization (“l10n”) projects in the near future, you’ve inevitably confronted the question of how to

when they  You Go It Alone when Going Global? If your firm is anticipating a steady stream of localization (“l10n”) projects in the near future, you’ve inevitably confronted the question of how to streamline and reduce the cost of such efforts. For technology firms with significant software components, the answer is often internationalization. Learn how to decide whether to farm out internationalization tasks to expert service providers or to keep the job in-house. Read More
The Top 3 Points to Consider When Selecting a Human Resources Information System
You probably already know that a human resources information system (HRIS) should track all information on current and former employees, and reduce your HR

when they  3 Points to Consider When Selecting a Human Resources Information System You probably already know that a human resources information system (HRIS) should track all information on current and former employees, and reduce your HR staff’s workload. Not sure what lies beyond that? There are a few things you should know before selecting an HRIS. Find out how to identify your HR needs, so your HRIS can help you reach your business objectives—and give you a quick return on investment (ROI). Read More
Solve IT Problems Before They Occur with Predictive Intelligence
Get predictive intelligence: identify future problems and prevent them from happening, and discover how you can head off it problems and free your...

when they  IT Problems Before They Occur with Predictive Intelligence If you think it's impossible to predict the future, think again. With predictive intelligence , you can identify future IT problems before they occur. Enabled by new technologies that learn your normal IT usage patterns, predictive intelligence can isolate the root cause of future IT threats. As a result, you can take corrective action before problems disrupt your business and cost you money. Learn how predictive intelligence can better align Read More
Application Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider
When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report.

when they  Six Experiences to Consider When Choosing the Best Provider When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report. But, who is responsible for choosing the outsourcing provider? Instead of blaming the lousy job that you’ve received, it is more helpful to investigate how you have ended up with this incapable partner if you don’t want to fall into the same trap again. You can never be too Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others