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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 windows cannot unload your registry file


Protect Your Business Intelligence Investment
You’re planning to upgrade your business intelligence (BI) solution and can’t wait for implementation. But are you sure of how to take advantage of its key

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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No Back Doors. No Open Windows.


To boot or pre-boot, that is the question. There’s no doubt that operating systems (OSs) are complicated given the sheer amount of code that must be flawlessly interfaced and the potential vulnerabilities that can ensue. While full disk encryption (FDE) is one step closer to a more secure OS, encryption without strong authentication isn’t enough. For security-conscious users, pre-boot authentication is the only way to go.

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Winning your market with messaging that matters


Positioning Part 1: Putting a wet finger into the windThere is nothing more important to the success of your venture than proper positioning—at every step of your marketing and sales process. I see positioning as not just a branding exercise, but a powerful tool in the nuts and bolts of campaign creation and process.My own definition: “Positioning” is what you CHOOSE to say about anything—your

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E-CRM in Your Enterprise


In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity, owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service, and you’ll find it a challenge to attract, serve, and retain your customers. So how can you transition intelligently to the e-customer relationship management (CRM) model today?

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Building Your Sender Reputation In Four Steps


Having trouble reaching your customers’ inboxes? You might have a poor sender reputation. Similar to a credit score, sender reputations reflect how good or bad your sending habits are. If your reputation is lower than you’d like just follow these 4 easy steps to start hitting the inbox.

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Can Your Product Development Move Closer to Consumers Now?


Half a year ago, I wrote about the need to include customer input in the design process in What Brings Customers Closer to Your Product Development? Recently, two pieces of Web content caught my attention and made me revisit this topic. The first one, The Path to Successful New Products, from the recent issue of McKinsey Quarterly, outlined three principles of making product development more

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Upgrading Your Job Scheduling Environment


This white paper explains the importance of an independent, enterprise-wide job scheduling solution for your IT infrastructure. It discusses why you need a single job scheduling tool, the market drivers leading IT professionals to an independent job scheduling solution, the benefits of an independent job scheduling solution, and how it can save your business valuable time, money, and resources while avoiding risk.

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Knowing Your Prospect's Influencers


A prospect is listening to many different people at the same time. While you are doing your best to influence the decision, the prospect sees you as only a single input to decision-making. Prospects listen to many, with each type of influence having a different degree of trust and therefore of influence. Understanding where you stand and how to influence the influencers can help you win.

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Increase Your Talent IQ: Stop Guessing and Start Making Smarter Decisions about Your Workforce


How much insight do companies truly have into their workforce? Too many organizations rely on assumptions versus facts when it comes to talent. Others simply have no reliable means of gaining better data and insight into the fitness and capabilities of their people.

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How to Ensure Your Organization Is Ready for E-discovery: Your Road Map to Compliance


Unfortunately, electronic documents are rarely categorized based on records management standards or retention policies. Organizations facing numerous claims, litigations, government investigations, or audits realize that identifying, locating, and reviewing electronic data is time-consuming and costly. A solution that helps archive and search for your vital electronic data can also ease your efforts to comply. Learn more.

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Your Guide to Evaluating Data Protection Solutions


Chances are, if you’re backing up your data, you’re using backup tape as your solution. But advances in data management technologies are making disk-to-disk (D2D) backup a vital component of any sane data protection strategy. In fact, D2D backup provides answers to the challenges threatening traditional tape backup strategies. Find out how to evaluate the different advanced data protection solutions available on the market today.

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